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The Salthouse Eaterie

1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
+44 1473 226789
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Overview
  • Excellent46%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible4%
Travelers talk about
“scallops” (31 reviews)
“steak” (38 reviews)
“pork” (16 reviews)
Open Now
8:00 AM - 10:00 PMAll hours
CUISINES
British, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
All Details
Write a ReviewReviews (624)
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1 - 10 of 618 reviews

Reviewed 3 days ago via mobile

We stayed at the hotel which is in a good location and overall is a fine hotel We took the dining package and that’s possibly where we went wrong Started with oysters -delicious Appetiser of fig salad had exactly one fig broken up in a...More

Thank David C
Reviewed 3 days ago

Very attentive staff, couldn't fault the service, bread and whitebait as nibbles were delicious. Smoked salmon and parfait for starters also delicious.Pork and lamb for mains were tasty but for someone who eats a lot of food the portions may have been a little small,...More

Thank juliesylvain
Reviewed 4 days ago

I came here with a few friends for a ladies lunch! Absolutely loved the decor, I rarely come to this area of Ipswich so haven't been inside before. Lunch was superb, with it being after Christmas I opted for a salad but was not disappointed!...More

Thank georginahart12
Reviewed 1 week ago via mobile

We went here for a afternoon tea and boy it was one of the best we've ever had a good selection of food and different teas

Thank James A
Reviewed 1 week ago via mobile

First time at the salt house for my birthday and what an experience it was. The waiter apologises i cannot remember his name but he really took care of us and was a real asset to the restaurant. Tall chap with glasses. We had bubbly...More

Thank gemmagemma12
Manager_GoughGroup, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear gemmagemma12, Thank you for your recent review. It sounds like you had a lovely time with us and I'm so pleased the staff ensured you were well looked after. Look forward to seeing you again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 1 week ago

Had lunch here on a Saturday and chose from the lunch menu (2 courses for £15.00 or 3 for £19). The staff were very welcoming and attentive; everything you would expect from the Salthouse! The food was amazing! The cauliflower and truffle soup and the...More

Thank Laura E
Manager_GoughGroup, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Laura E, Thank you for your recent review. I'm so pleased you enjoyed everything and will make sure your comments are passed onto the staff. Come back and see us again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 1 week ago via mobile

We have been here several times as Hotel and restaurant users and four of us ate here on a Wednesday evening. Not many diners. Parking available on the quayside. Great decor and attentive service. Menu and wine choice very good. Expensive but worth it.

Thank Paulus1954
Manager_GoughGroup, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Paulus1954, Thank you for your lovely review. I'm so pleased you enjoyed the experience and food. Its a fantastic location! Hope to see you again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 2 weeks ago

Return visit for Christmas meal this time at lunch time and only three of use instead of the normal 8 service was excellent and the food to the high standard we have become accustomed to know and expect hence my return visits. Thank you to...More

Thank Ian E
Manager_GoughGroup, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear Ian E, Happy New Year to you as well. I was really pleased to read your review and we look forward to seeing you again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 3 weeks ago

This is our first visit to the Salthouse. Their service was consistently good right from when I rang and booked a table till when we left. As a new visitor to the area, I was given good direction over the phone where to park our...More

Thank travellerS8636PY
Manager_GoughGroup, Manager at The Salthouse Eaterie, responded to this reviewResponded 1 week ago

Dear travellerS8636PY, Thank you for your lovely comments, I'm really pleased you had such a great time with us. I will make sure your comments are passed over to the Kitchen and Waiting Team, I know they'll be delighted to read them. We look forward...More

Reviewed 3 weeks ago

I booked a table of 16 for my daughters 18th on Christmas Eve. We pre ordered our meal off the Sunday lunch menu, everybody enjoyed their choices, I had the roast beef which was lovely. The service was very good and the staff very attentive....More

Thank Lisa110264
Manager_GoughGroup, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Lisa110264, Thank you for your lovely review of your recent lunch with us. I'm so pleased you all enjoyed yourselves and you found the service and food to be lovely. Wish your daughter a Happy Birthday from us! Kind regards, Salthouse Harbour Hotel

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Questions & Answers
dodsonjp
January 6, 2017|
Answer
Response from Stephen B | Reviewed this property |
No response and the irony was that the complimentary desert sticky toffee pudding was a tray baked cake with a watery sauce and they placed a dollop of ice cream on the hot cake which was nearly melted when it reached the... More
-2
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libby_wragg
November 15, 2016|
AnswerShow all 2 answers
Response from Steve H | Reviewed this property |
no sorry
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$19 - $83
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Romantic, Special occasions, Business meetings, Local cuisine, Families with children, Scenic view
Open Hours
Sunday
8:00 AM - 10:00 PM
Monday
8:00 AM - 10:00 PM
Tuesday
8:00 AM - 10:00 PM
Wednesday
8:00 AM - 10:00 PM
Thursday
8:00 AM - 10:00 PM
Friday
8:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Location and Contact Information
  • Address: 1 Neptune Quay | Ipswich, Ipswich IP4 1AX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Ipswich
  • Phone Number: +44 1473 226789
  • E-mail
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