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The Salthouse Eaterie

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Ratings and reviews

Certificate of Excellence2016 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$18 - $78
CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features

Location and contact

Reviews (742)
Filter reviews
735 results
Traveler rating
327
206
107
63
32
Traveler type
Time of year
LanguageEnglish
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Traveler rating
327
206
107
63
32
Show reviews that mention
All reviews scallops steak scones pork sausage rolls pudding cake salt house salthouse harbour hotel sunday lunch lovely food two courses staff were attentive booked a table alehouse waterfront suffolk
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1 - 10 of 735 reviews
Reviewed 5 days ago via mobile

Have visited this restaurant a while Ago , when we had an equally memorable meal . We were greeted by a lovely member of staff who showed us to our table . Our waitress was lovely and we soon had our order in front of...More

Date of visit: April 2019
Thank 670carolinel
Reviewed 6 days ago via mobile

We were impressed with the decor and setting but it went downhill slightly from there. After ordering drinks and water we were left alone for 10 minutes to look at the menu, we were then asked by the same person for our drinks order. Not...More

Date of visit: April 2019
Thank LouiseH314
Reviewed 2 weeks ago via mobile

My partner and me arrived at the restaurant and the setting was wonderful, top notch service I don't mind at all when gratuity is included when the staff are all this accomodating. The talk point was the decor throughout the evening, as well as the...More

Thank Nathan C
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 6 days ago

Dear Nathan C, Thank you for taking the time to review your recent experience with the Salthouse Eaterie. I'm so pleased you enjoyed your meal with us and found everything to your liking. We look forward to seeing you again soon. Kind regards, Salthouse Harbour...More

Reviewed 3 weeks ago via mobile

We enyoyed a wonderful family afternoon tea to celebrate Mother’s Day. The savoury food was as good as the sweet food. This was our second visit for afternoon tea but it won’t be our last. We also enjoyed cocktails which although quite pricey were very...More

1  Thank Christine T
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Christine T, Thank you for your lovely comments following your recent afternoon tea. We look forward to seeing you again soon. Kind regards, Salthouse Harbour Hotel

Reviewed 3 weeks ago via mobile

I took Mum today for afternoon tea at the beautifully located Salthouse Harbour Hotel. The thing that stood out the most was every single member of staff we came in to contact with was friendly, helpful, had a warm smile and genuinely made me believe...More

1  Thank 379suzis
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear 379suzis, Thank you for your lovely review of your recent Afternoon Tea. I was so pleased to read that you had such a great time, the team work really hard to ensure our guests are well looked after and have a great experience with...More

Reviewed 3 weeks ago via mobile

Staff were friendly. Looks nice from the outside. Very hot inside. Had to wait for one hour for meal. Runner beans were not cooked. Not really impressed at all. Very expensive for what you get. Felt quite let down 🙁More

Date of visit: March 2019
1  Thank malc1563
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear malc1563, Thank you for your comments. I do apologise that on this occasion you felt let down, did you mention this to the staff at the time as I am sure, had they been aware, they would have happily replaced your meals for something...More

Reviewed 4 weeks ago

an excellent Sunday night dinner, beautifully cooked cod and lamb. Excellent price/quality ratio and attentive and knowledgeable young staff

Date of visit: March 2019
1  Thank rainbowkate
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear rainbowkate, Thank you for your lovely comments, so pleased you enjoyed your dinner with us. Kind regards, Salthouse Harbour Hotel

Reviewed 4 weeks ago

I completely forgot that I had booked afternoon tea so, when I was lying on the bed in my room, reading my book, I casually suggested to the snoozing girlfriend if she'd like a cuppa, I started looking for the facilities in the room; the...More

Date of visit: March 2019
1  Thank Garrett P
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Garrett P, Thank you for your review. I was really pleased to read that you enjoyed your afternoon tea with us. However, I can assure you the biscuits in the bedrooms are not stale. Do come back and see us again in the future....More

Reviewed 5 weeks ago via mobile

Visited the restaurant on many occasions but lately I feel the service is lacking,very slow getting food to the table and soup arrived cold,drinks were being missed and coffee was not offered .. main meal was lovely and so was desert..

1  Thank Jay2808
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded 2 weeks ago

Dear Jay2808, Thank you for your review. I'm sorry that you felt that the service was a little slower than normal on this occasion. I will make sure your comments are passed onto the team for them to review. Kind regards, Salthouse Harbour Hotel

Reviewed March 11, 2019 via mobile

We booked for a Sunday lunch as we had a voucher, the staff are very attentive and helpful,our meal was well cooked and tasted lovely although we could have done with a few more chips, the price was expensive but worth it.

1  Thank peterP9394QG
Manager_GoughGrp, Manager at The Salthouse Eaterie, responded to this reviewResponded March 13, 2019

Dear peterP9394QG, Thank you for your review. I was really pleased to read that you enjoyed your Sunday lunch with us and we hope to see you again soon. Kind regards, Salthouse Harbour Hotel

View more reviews
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Questions & Answers
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dodsonjp
January 6, 2017|
Answer
Response from StephenB89 | Reviewed this property |
No response and the irony was that the complimentary desert sticky toffee pudding was a tray baked cake with a watery sauce and they placed a dollop of ice cream on the hot cake which was nearly melted when it reached the... More
-2
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libby_wragg
November 15, 2016|
AnswerShow all 2 answers
Response from Steve H | Reviewed this property |
no sorry
1
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