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Patisserie Valerie

Claimed

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Lovingly handmade cakes
PRICE RANGE
$4 - $20
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
CUISINES
Cafe
FEATURES
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Free Wifi, Table Service, Reservations
Reviews (174)
Filter reviews
173 results
Traveler rating
60
48
29
21
15
Traveler type
Time of year
LanguageEnglish
60
48
29
21
15
Show reviews that mention
All reviews brunch cakes eggs benedict three cups all day breakfast great coffee groupon voucher pot of tea member of staff light lunch take away lovely food latte cream
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1 - 10 of 173 reviews
Reviewed 1 week ago

This chain might have been established in 1926 but it took until 2019 for us to make our first visit. Popped in for afternoon tea following a matinee at the Wolsey and it proved to be a good end to a great day. Quantities were...More

Date of visit: April 2019
Thank Ken H
Patisserie_Valerie, Team PV at Patisserie Valerie, responded to this reviewResponded 1 week ago

Hi Ken, Thanks for your great feedback and recommendation! We hope you're able to return in the very near future :) Team PV

Reviewed March 5, 2019 via mobile

My Mum and I have been coming here for years to meet up for lunch and a chat. Yesterday we visited and my soup was cold and took ages, staff sullen and uncommicative, not ever looking in our direction, there is an art in that...More

Date of visit: March 2019
Thank Deborah R
Patisserie_Valerie, Team PV at Patisserie Valerie, responded to this reviewResponded March 12, 2019

Hi Deborah, We're really disappointed to hear of your poor experience and will be sure to raise this with the team to ensure we are able to improve our service delivery and execution Please raise this with our customer care team on the link below:...More

Reviewed March 1, 2019 via mobile

Pathetic. Leave you waiting in the doorway for 20 minutes, blanking you. No eye contact no communication. Manager had the worse attitude of "what do you expect, we're busy". We can see you are busy, just give us eye contact and tell us you'll be...More

Date of visit: February 2019
Thank Aprilvn
Patisserie_Valerie, Team PV at Patisserie Valerie, responded to this reviewResponded March 12, 2019

Hi, We're really sorry to hear of your poor experience and would appreciate if you could feed this back to our customer care team They can be contacted on the following link : https://www.patisserie-valerie.co.uk/contact-us.aspx

Reviewed February 18, 2019 via mobile

Very friendly staff, they do the best almond crossiants I have ever tasted. Great coffee too. The eggs are always fresh, very good place to stop to have coffee and cake.

Date of visit: February 2019
Thank Tammy G
Reviewed January 28, 2019 via mobile

I visited the restaurant today and the food was not what I expected. The garlic bread was over cooked and as hard as rock, the chicken salad had no chicken and the cashier provided false information. I was told that I could use a voucher...More

Date of visit: January 2019
Thank Osman B
Reviewed January 26, 2019 via mobile

Like many people we had purchased a Groupon Brunch voucher for PV (only the day before the closures were released). We took the chance to go and see if the Ipswich branch was still open, and it was. There was one member of staff front...More

Date of visit: January 2019
Thank MagsB57
Reviewed January 13, 2019 via mobile

Stopped here for a last minute brunch with a friend. We had a lovely traditional French breakfast; small coffee, orange juice and a breakfast of choice which we both chose a croque monsieur. It was lovely! Great value too.

Date of visit: December 2018
Thank dunntb
Reviewed December 9, 2018

Visited this lovely restaurant a couple of weeks ago for breakfast,absolutely delicious. I have visited here on numerous occasions and have found the staff attentive,cheerful and efficient. The all day breakfast was delicious and the eggs benedict so tasty. I would thoroughly recommend this cafe.

Date of visit: December 2018
Thank Barbara R
Reviewed December 4, 2018

I went in to have a light late lunch as I was shopping locally and like the menu here. There was a large table of people having afternoon tea and clearly only two staff, who were busy. However a small recognition of my presence and...More

Date of visit: December 2018
Thank Sher3154
Reviewed November 30, 2018 via mobile

Very friendly staff. Very tasty cakes and coffees. Relaxed atmosphere, nice and clean place but little bit pricey.

Date of visit: November 2018
Thank alienS1083DX
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Questions & Answers
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MargotB337
November 6, 2017|
AnswerShow all 4 answers
Response from clp1981 | Reviewed this property |
You don't need to book but I would suggest doing so if there's a few of you to make sure you get a big enough table.
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