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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Location and contact

Inner City
0.1 miles from Historic Center of Vienna
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Special Diets
Vegetarian Friendly
Meals
Breakfast, Brunch, Late Night
CUISINES
German, Austrian, Cafe, European
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Serves Alcohol, Accepts Credit Cards, Table Service
Reviews (8,863)
Filter reviews
3,179 results
Traveler rating
1,286
951
500
248
194
Traveler type
Time of year
LanguageEnglish
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Traveler rating
1,286
951
500
248
194
Show reviews that mention
All reviews cakes pastry sacher torte ice cream salad glass wall sweet tooth wait for a table hotel sacher hofburg palace coffee house worth the wait take away visiting vienna bakery queue confectionery
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Reviewed September 11, 2020 via mobile

Very long queue and long waiting time. This place is very well-known since they where a preferred supplier of the royal family (Sisi) back in the days. And that caught our attention too. We were not the only one. Average pastries and very cold inside....Narrow space around tables. Keep your jackets on.More

Date of visit: January 2020
Helpful?1  
Reviewed August 31, 2020

Nice looking store on a very expensive, designer street. But overall, a disappointment. We knew this to be a popular place and were (just about) prepared to queue to get a table. The queue completely packed out the store and made the staff's movement and...work very difficult. There was no management of the queue aside from one member of staff randomly telling us there was an hour's wait. I was surprised to see tables free (ground floor), no reservation signs and no-one managing the queue to seat people at these tables. I also felt rather sorry for those that had booked a table and were forced to push past the queue up the stairs and onto the 1st floor with people giving them filthy looks and making passage up the narrow corridor as difficult as possible. Finally we reached a table in a "salon" that was rather ordinary with a few nice touches - chandelier and large (permanent) decorated cake in a showcase wall. We selected two melanges, a slice of the famous sachertorte and an apple strudel slice. After all the build-up, expectation and the stuffy, ill-tempered queue - our assessment of the food & coffee = average. I'm disappointed to reveal that but overall, there was nothing special about the place. The sachertorte was a bit dry and the strudel while good was simply a good strudel. The coffee was fine. Earlier that day, with a 30 mins spare ahead of a walking tour, we quickly popped in for coffee at the Cafe Museum. We really enjoyed this with no queue to be seated, bustling, efficient staff together with nice coffee. When we compare the two cafe's......the Demel sadly, fell short.More

Date of visit: November 2019
Helpful?2  
Reviewed July 21, 2020

A pastry shop and cafeteria where you can remember and try all your taste buds of childhood and that seduces you with the beauty and care of the preparation and presentation of sweets

Date of visit: November 2019
Helpful?
Reviewed April 9, 2020

Situated in the prime touristic area. Cannot miss it out, since the place is crowded because of its years in the market and also the variety. We had to wait for almost 20 minutes for a table. saw the display and also the preparation area....Its an experience. tasted some delicacies from the pastry list and the fresh mixed berry cake was mind blowing.More

Date of visit: October 2019
Helpful?2  
Reviewed March 17, 2020

We found this classic coffee/pastry shop to be the best and least touristy of the 'Grand' Vienna cafes. The small sitting area is hidden behind the beautiful foyer with a fantastic selection of top class pastries/sweets and cakes. There is a clear glass wall giving...you a first hand view of the kitchen so you can watch the magic happen.Coffee was excellent and service prompt and efficient. If you enjoy a discreet coffee and cake in classic surroundings then I would highly recommend.More

Date of visit: March 2020
Helpful?1  
Reviewed March 15, 2020 via mobile

So this place has history and tradition that is difficult to rival in Vienna and if you are ok paying a premium for that then you will not be disappointed. Personally we found the quality of the cake and service average (particularly compared to Central...Cafe). A bit of cake and a couple of drinks (non-alcoholic) was €25. So if history is you’re thing give it a go, if value is what you are after hunt elsewhere (and head to Central Cafe in our opinion).More

Date of visit: March 2020
Helpful?2  
Reviewed March 13, 2020

Cafe Demel has been in existence since the times when Kings used to rule. You can feel the royalty of the place through the exquisite Utensils they use and antique furniture they have preserved and are still using. Even if you are short on time,...two things you cannot miss (And my god what a beautiful combination it is, food of the Gods) Sachar Torte with cream and Hot Chocolate. If in Vienna, you just cannot miss this....More

Date of visit: April 2019
Helpful?4  
Reviewed March 10, 2020 via mobile

We went to Demel to have breakfast. The place is really nice, we liked the interiors a lot, it looks like a museum from the inside. The food was tasty, we tried some omelette with bread, and a strudel which was really tasty. The coffee...was good but nothing special about it. The prices are a little bit above average but it’s worth trying.More

Date of visit: January 2020
Helpful?
Reviewed March 6, 2020 via mobile

Austria is all about monuments, sightseeing and good desserts! The place offers also food but I understand it is more famous for the desserts they prepare and serve either on the bar or at the back of the place where there is a big hall...with tables (think they have also another floor, but I m not sure). Check our selection of melange, anatorte, mozarttorte and truffeltorte in the pics. I wish I was still there!More

Date of visit: February 2020
Helpful?2  
Reviewed March 4, 2020

Dropped in as thought the curtains at the door was intriguing and curiosity got me. The front service area, the shop was full with lots of people coming and going. The place looked lovely. Did not have a cake or coffee as I did not...have the nerve to wait with all the people, it was way too cramped and claustrophobic. The price for a cake seems reasonable. worth popping in for a bite.More

Date of visit: February 2020
Helpful?3  
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Best nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
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and Habsburggasse, to get a feel for the center. The
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Questions & Answers
Ask a question
Roll_D_Dynzz
October 18, 2018|
AnswerShow all 10 answers
Response from RicardoMontelban | Reviewed this property |
You have to wait to be seated.
1
Vote
Meander774787
September 11, 2018|
AnswerShow all 8 answers
Response from 2013Iain2013 | Reviewed this property |
I didn't see any items marked as gluten-free although their menu and shop has an extensive selection. Maybe they do cater for people with coeliac disease and it is probably mentioned on their website.
1
Vote
Pam D
July 21, 2018|
AnswerShow all 2 answers
Response from helenez_12 | Reviewed this property |
Yes there is ground floor seating. I have difficulty walking and had no problems.
2
Votes
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