We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Konditorei Heiner

Certificate of Excellence
Inner City
Austrian, Cafe, Central European, European
As featured in 3 Days in Vienna and 1 other guide
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
+43 1 5122343
8:30 am - 7:30 pm
Closed now
All hours
Sun 10:00 am - 7:30 pm
Mon - Sat 8:30 am - 7:30 pm
More Info
Add Photo Write a Review

430 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 166: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great location in the middle of the busy shopping lane. There is an old school charm to the place. We tried the Haferlkaffe coffee and "cake of the house", both were good. Service staff is really friendly.

Thank Mohnish J
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The pastries here are absolutely wonderful. Light and flakey when they need to be, rich and creamy other times. The walnut and caramel pie might be one of the best things Ive ever eaten. Exceptionally friendly staff as well. Great place to sit and relax on a Saturday morning.

Thank Bret C
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We found this bakery/cafe through tripadvisor rankings. The ranking is well-deserved and our 8 years old enjoyed her kids meal. Highly recommended if you can go on a less busy time - we went at 930am...

Thank William W
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very beautiful and old patisseria with nice staff and delicious desserts. We tried apple strudel and it was more than perfect. You should visit this place for a coffee break and enjoy the enronment.

Thank Ugur S
Crowborough, United Kingdom
Level Contributor
311 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place has no outside seating and it was a hot day, but the quality of the Truffeltorte and coffee was outstanding. Service considerate and good. Almost empty! Perhaps it's a bit tucked away....

Thank Michael H
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Went there twice and each time was a delightful experience . The cakes and coffee are super delicious. I look forward to going there again during my next visit.

Thank A TripAdvisor Member
Denver, Colorado
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the Wollziele location about an hour before they closed on Sunday. It was quiet inside, and we sat for a coffee and some cake. The server arrived quickly after we sat. We tried the lemon meringue item, the walnut cake and a coffee. All of it was incredible.

Thank Amy5280
Level Contributor
88 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed August 23, 2016 via mobile

The café wasn't crowded when we entered. A lady came to take the order 1 minutes after we arrived. There was no chance to see the menu. I kindly asked her for a bit more time to look at the menu. She turned around before i finished my sentence. No smile. All waiters looked super serious and stressed. We ordered... More 

Thank Arother8822
Level Contributor
49 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

Simply lovely cakes with coffee. A great selection of yummy treats and friendly staff. We had to go for SacherTorte and it was very good

Thank Michael G
United States
Level Contributor
201 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed August 16, 2016

This authentic konditorei is just a few blocks from St. Stephen's and a welcome respite from the crowds in the area. The interior is cosy with lots of wood paneling. In comparison to other konditorei, I find the desserts to be on the more rustic side, but there are many and sure to please any palate.

Thank galaxy1

Travelers who viewed Konditorei Heiner also viewed

Vienna, Vienna Region
Vienna, Vienna Region
Vienna, Vienna Region

Been to Konditorei Heiner? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4.5 of 5 stars
Austrian, Cafe, Central European, European
Breakfast, Brunch, Lunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Takeout
Good for
Families with children, Local cuisine
Open Hours
10:00 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
Location and Contact Information
  • Address: Kaerntner Strasse 21-23 | 1010 Vienna, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighborhood: Inner City
  • Phone Number: +43 1 5122343

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Konditorei Heiner and other visitors
3 questions
Ask a question
over a year ago
Gurgaon, India

See all questions (3)

Questions? Get answers from Konditorei Heiner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.