We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Konditorei Heiner

Certificate of Excellence
Inner City
Austrian, Cafe, German, European
As featured in 3 Days in Vienna and 1 other guide
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Kaerntnerstrasse 21-23 | 1010 Vienna, Vienna 1010, Austria
+43 1 5122343
8:30 am - 7:30 pm
Open now
All hours
Sun 10:00 am - 7:30 pm
Mon - Sat 8:30 am - 7:30 pm
More Info
Add Photo Write a Review

395 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 151: English reviews
Cape Town Central, South Africa
Level Contributor
83 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

In a city wealthy in coffee shops, this was one of the best. The pastries are just exquisite, the coffee consistently good. A great place to relax outside of the peak times, read and indulge.

Thank Jozisam
West Palm Beach, Florida
Level Contributor
97 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We tried all the good cafés of Vienna, and this one was the one we kept coming back to. It has amazing food, excellent service, and we enjoyed trying it for breakfast, lunch, tea time, just anytime! Try it, and you'll understand.

Thank Jongeli
British Columbia, Canada
Level Contributor
100 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Following a walking tour, we had to stop & have a light snack & drink, when we came across Konditorei Heiner. We had apple strudel along with hot chocolate & a capppuccino. Unlike the North American heavy crusted strudel, the strudel we had at this cafe was made with a very thin layer of pastry & as such very light.... More 

Thank kenl461
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Great black coffee. Great service. A place opened in 1840 you have to come in if you are passing by. Maybe little expensive but the location costs.

Thank Strahinja M
Eureka, California
Level Contributor
221 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 18, 2016

100's of cafes, but not open early. This is adorable and the croissant was so fresh. Coffee very good too. And, you get to feel like you are in old Vienna.

1 Thank julesofthesea
Level Contributor
187 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

Good, clean and nice place for a stop. Friendly staff and great drinks and food. Fairly priced. Recommended.

Thank Alon G
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

Great for afternoon pick me up. Really good almond nougat torte. Also had "toast" like Italy, this means a thin ham and cheese sandwich. Reasonable prices and of course, super fast service.

Thank Ciaotravel4life
Edinburgh, United Kingdom
Level Contributor
77 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

We had this coffee shop recommended to us,we went upstairs for cake and coffee we were not disappointed at all. Lovely surroundings if you want to escape all the rush of people.

Thank PhilliprWhite
Stockholm, Sweden
Level Contributor
33 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

Mediocre cake based on 1 cake I had , the truffle cake. The coffee wasn't special either. The place looks nice , go to the 2nd floor for a retro feel. The staff is very unfriendly. I am sure there are better places in town, usually the tourist street cafés are not very good. This one keeps this true :)

Thank CriticallyDining
Level Contributor
148 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed May 17, 2016

Wanted to avoid the main destination for Sacher and thought this a good option. A pretty shop with average cakes about 20 euros for 2 with coffee. We went upstairs to the café and its more old fashioned than classic. The view however of the mosaic on the opposite building is worth a look through their windows.

Thank TerryMack

Travelers who viewed Konditorei Heiner also viewed

Vienna, Vienna Region
Vienna, Vienna Region
Vienna, Vienna Region
Vienna, Vienna Region

Been to Konditorei Heiner? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4.5 of 5 stars
Austrian, Cafe, German, European
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Takeout
Good for
Families with children
Open Hours
10:00 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
8:30 am - 7:30 pm
Location and Contact Information
  • Address: Kaerntnerstrasse 21-23 | 1010 Vienna, Vienna 1010, Austria
  • Location: Europe  >  Austria  >  Vienna Region  >  Vienna>  > Inner City
  • Neighborhood: Inner City
  • Phone Number: +43 1 5122343

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Konditorei Heiner and other visitors
3 questions
Ask a question
over a year ago
Gurgaon, India

See all questions (3)

Questions? Get answers from Konditorei Heiner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.