We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

#311 of 3,803 Restaurants in Vienna


Austrian, Cafe, European, Central European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Reviews (1,132)
Filter reviews
461 results
Traveler rating
Traveler type
Time of year
More languages
Traveler rating
Show reviews that mention
All reviews strudel kaiserschmarrn roast beef pastry vanilla slice palace grounds dinner concert light lunch service was prompt hot chocolate nice restaurant orangery waiters zoo cream euro
Selected filters
Updating list...
Reviewed August 14, 2021 via mobile

The food is not good. I would not recommend. The Frankfurter sausages are in fact Worldwide Breakfast sausages, bad presentation and bad taste, the waiting for a table is embarrassing while a lot of tables are empty, being "reserved". The service is slow and not...professional. The taste of the food is not good but the prices are up, designed maybe for a 4stars restaurant, but it's a joke, being in fact lower in quality than other average restaurants in the world.More

Date of visit: August 2021
Reviewed August 12, 2021 via mobile

Very bad experience. Aggressive no vax waiter teasing the vaccination.The place was packed while half of the tables were kept empty apparently reserved but no one never came to sit there. Just avoid it!

Date of visit: August 2021
Reviewed July 17, 2020

While on our trip in Schonbrunn area, we stopped here for a light lunch and were pleases with their meals options and prices. Service was prompt and polite. I would recommend the place.

Date of visit: September 2019
Reviewed March 15, 2020

We had lunch here after spending the morning in the Palace grounds. There was plenty of seating and it was a nice day so luckily we could sit outside. The food was nice, I had a schnitzel sandwich and we followed it with the traditional...strudel and cream, which was delicious (although very filling!). Service was ok at first, but later it was a bit slower. Definitely could be worse though considering there's not loads of places to grab lunch nearby!More

Date of visit: June 2019
Reviewed February 23, 2020

We booked a Viator tour which included an audio guided tour of Schonbrunn Place which is a UNESCO listed treasure. The tour took a bit more than an hour. Then we strolled the lavish grounds and took pictures until it was time for dinner. If...you come a bit early, they have a nice outdoor bar with tables where you can wait. Inside, we had our 3 course meal with dessert. Drinks were extra but the food and service were great.More

Date of visit: September 2019
Reviewed February 17, 2020

We chose this restaurant for our dinner and were not aware that the 3 course dinner would be one set starter, main course and dessert - no choices unless you had opted in advance for a vegetarian option. Our menu was beef consommé, roast beef...and apple strudel. The drinks were incredibly expensive with a 75cl bottle of still water costing almost €8 and a bottle of red wine was €35!! We didn't find drinks that expensive anywhere else in Vienna during our 4 day stay. Inside the restaurant is very nice and the staff very quick to serve so we could get to the nearby Orangerie for the evening concert.More

Date of visit: February 2020
Reviewed January 26, 2020

I don't think the waiter like the English much very un helpful and dower to wards us, its the oldest café in Vienna but nothing special in side and pricey two teas and a bit of apple pie over 30 euros, give it a miss...and go in the Museum café far better service.More

Date of visit: January 2020
BerndtQuerfeld, Inhaber at Cafe Restaurant Residenz, responded to this reviewResponded January 29, 2020

Hello, Thomas, I think you rated the wrong place! The Cafe Residenz is located in the Schönbrunn Palace and is certainly not the oldest cafe in Vienna! Please check your entry! Thank you.

Reviewed January 12, 2020

We lunch here with my family after a visit at the Zoo and Schonbrunn Palace and we enjoyed it! The location is excellent just outside the palace and makes it difficult to get seating on a busy day. However we did not have to wait...for a very long time for a free table. The food is a little pricier because of the location but we felt it was worth it. The service was great for a busy day. Unfortunately we did not visit the strudel show as we did not have enough time.More

Date of visit: December 2019
Reviewed January 12, 2020

Following a tour of the Schonbrunn Palace we decided to visit the cafe for a snack but did not go to the Strudel Show. It was quite full but the turnover of customers was quick and we only had a 5 minute wait for a...table. I ordered the Apple Strudel with Vanilla Sauce and oh my goodness it was delightful. The pastry was crisp with plenty filling and the sauce was the perfect consistency, all in all amazing. My wife ordered a Cherry Torte and said this was amazing also.The service was very professional and efficient, coupled with the ambience of the decor it was a perfect experience for afternoon tea. There are numerous sweet delicious treats to choose from which will suit everyone’s taste and I am sure you will enjoy the experience.More

Date of visit: December 2019
Reviewed January 4, 2020

We enjoyed the excellent Apfelstrudel after our tour at Schloss Schonbrun, with a nice coffee. The amount of toilets is just like the Schloss, too less, which causes long wiating time.

Date of visit: January 2020
View more reviews
Best nearby
Best nearby hotelsSee all
Kaiserpark Schoenbrunn
18 reviews
.28 miles away
Austria Trend Hotel Zoo Wien
873 reviews
.34 miles away
Radisson Blu Park Royal Palace Hotel
1,064 reviews
.42 miles away
Pension Schoenbrunn
131 reviews
.42 miles away
Best nearby restaurantsSee all
Restaurant Schonbrunner Stockl & Dinnertheater
421 reviews
.26 miles away
Restaurant Schwabl
74 reviews
.46 miles away
Herzog's Wirtshaus
103 reviews
.37 miles away
Best nearby attractionsSee all
Schonbrunn Palace
42,595 reviews
.06 miles away
Vienna U-Bahn
2,454 reviews
.28 miles away
Technisches Museum Wien
958 reviews
.40 miles away
Imperial Carriage Museum Vienna
371 reviews
.20 miles away
Questions & Answers
Ask a question
Urška A
June 3, 2019|
AnswerShow all 3 answers
Response from BerndtQuerfeld | Property representative |
Dear Urska, Yes of course, the entrance to the park is free and you will find us on the left hand side of the course yard.
Google Translation
Donna F
April 18, 2018|
AnswerShow all 7 answers
Response from BerndtQuerfeld | Property representative |
Yes, of course we do. From 9:00 to 11:30. Please find more information on our website!
Google Translation
May 13, 2017|
AnswerShow all 5 answers
Response from cristian_mihalache | Reviewed this property |
Casual, I think. I was there at 4 PM.
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Cafe Restaurant Residenz

Cafe Restaurant Residenz is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4