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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$6 - $35
CUISINES
Austrian, Cafe, Central European, European
Special Diets
Vegetarian Friendly
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meals, features, about

Location and contact

Inner City
0.2 miles from Historic Center of Vienna
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Sponsored by: Cafe Am Hof

Top 3 Reasons to Eat Here

1. Charming Service
1. Charming Service
"I received the best service of the world at Café Am Hof."
나인 안
See reviews that mention service
2. Great Location
2. Great Location
"welcoming & comfortable atmosphere."
kzowt
See reviews that mention atmosphere
3. Homemade Cakes and Pastries
3. Homemade Cakes and Pastries
"where you can enjoy a very good quality cake."
tulip s
See reviews that mention cakes
Reviews (124)
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44 results
Traveler rating
29
8
3
3
1
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Time of year
LanguageEnglish
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Traveler rating
29
8
3
3
1
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Reviewed January 5, 2020

From the outside tha café looked very nice but once we entered, we were disappointed. There was noone to welcome us, we waited for a while at the entrance and later decided to sit down at a table. Service was just average and it was...More

Date of visit: December 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded January 7, 2020

Dear LeslieP69, Warmest greetings from Café Am Hof! Thank you for choosing our establishment as well as for taking the time to sharing your experience also on TripAdvisor.com. I truly regret to read that the service during your visit was not up to the high...More

Restaurant's Favorite
Reviewed December 13, 2019

Was a great cafe to chill with the music background besides to eat and drink. The food was tasty and the service was superb!More

Date of visit: December 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded December 16, 2019

Dear Elias I, Thank you so much for choosing Café Am Hof as well as for taking the time to sharing this amazing rating and your kind words on TripAdvisor.com. I appreciate your feedback about the atmosphere at our establishment, the ordered food and the...More

Reviewed December 15, 2019

15.12.2019 2 dishes were served for 40 min (omelette and avocado toast), orange juice was forgotten (after a reminder they brought it). Not friendly staff. Previous years service here was way better. Also, two weeks ago we were refused in breakfast in 11:50 (breakfasts are...More

Date of visit: December 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded December 16, 2019

Dear dilyaraf2016, Warmest greetings from Café Am Hof! Thank you for your loyalty to our establishment as well as for taking the time to sharing the recent experiences made at the outlet on TripAdvisor.com. I truly regret to read about the service issues you had...More

Reviewed November 23, 2019

This is a nice inside/outside cafe attached to the Park Hyatt Vienna. We had a quick lunch there one day during a recent visit and the food and service were both very good.More

Date of visit: November 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded November 25, 2019

Dear Michael_MandM, Warmest greetings from Café Am Hof! Thank you so much for choosing our establishment as well as for taking the time to sharing this amazing rating and feedback on TripAdvisor.com. I appreciate your kind words about the ordered food and the received service...More

Reviewed November 12, 2019

We were tired and hungry from sightseeing, and very interested in sitting down. We passed by the Cafe Am Hof, the double back. We were greeted as soon as we walked in, and seated. I had a club sandwich, with the bread cut in a...More

Date of visit: October 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded November 13, 2019

Dear Anniversarita, Thank you so much for choosing Café Am Hof as well as for taking the time to sharing this great review about your recent experience at our establishment on TripAdvisor.com. I am pleased to know that you enjoyed the presentation as well as...More

Reviewed October 30, 2019

I received the best service of the world at Café Am Hof. And I will be able to remember this experience, for a long time! Service, Food, Mood, Everything was perfect!!!!!!! The reason why I cannot forget this experience is because of one staff, Kevin....More

Date of visit: October 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded October 31, 2019

Dear 나인 안, Thank you so much for choosing Café Am Hof as well as for taking the time to sharing this amazing review about your recent experience at our outlet with all the TripAdvisor.com users. I am delighted to know that you enjoyed so...More

Reviewed September 7, 2019

If you are visiting Vienna Austria this café is a "must stop". We loved it here. Terrific service, clean bathrooms without paying, excellent food and drinks. We sat outside and watched the people go by. Spend probably an hour and a half here. Really enjoyed...More

Date of visit: September 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded September 9, 2019

Dear navyjim58, Warmest greetings from Café Am Hof! Thank you so much for your recent visit as well as for taking the time to sharing this amazing review about this recent experience with all the TripAdvisor.com users. I am pleased to know that you enjoyed...More

Reviewed June 30, 2019 via mobile

Great beverages and top of the notch service help you stay cool on a hot summer day! Thanks climate change!More

Date of visit: June 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded July 1, 2019

Dear weissergspritzter, Thank you so much for choosing Café Am Hof as well as for taking the time to sharing this great ranking and your feedback on TripAdvisor.com. I am delighted to know that you enjoyed very much the ordered beverages and the service received...More

Reviewed January 16, 2019 via mobile

Amazing cozy place to stop by and enjoy those delicious cakes following it by a cup of coffee surrounded by family and friends.More

Date of visit: January 2019
Helpful?
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded January 17, 2019

Dear Kushtrim S, Thank you so much for taking the time to sharing this amazing review with all the TripAdvisor.com users. It is wonderful to know that you enjoyed so much the sweet delicacies offered at our establishment as well as the cozy ambiance surrounded...More

Reviewed December 21, 2018

If you are in Vienna this is the perfect place where you can enjoy a very good quality cake. The coffee place offers: traditional viennese chocolate cake, cheese cake topped with strawberries, linzer cake, macarons and many other specialities. You have to try the fabulous...More

Date of visit: December 2018
Helpful?1  
ParkHyattVienna, General Manager at Cafe Am Hof, responded to this reviewResponded December 27, 2018

Dear tulip s, Warmest greetings from Café Am Hof! Thank you so much for taking the time to sharing this wonderful and detailed feedback about your recent experience at our establishment - much appreciated. I am delighted to know that you enjoy so much all...More

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Best nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the center. The
...More
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