English speakers take heed the staff have no time for non German speaking people, therefore Pick a nice table to sit and people watch, as you will be waiting a long time to be served and pay because the waiting staff will actively ignore your...table, while tables around you fill and empty. the cakes are good but for a big tourist attraction the staff have no time for vistors , which is a big pity. For first timers 1. Get a table . 2 go to cake counter and pick a cake and get a ticket for it . 3 return to table order drink and other food from waiting staff they will bring the cake and drinks to your table. 4 pay for everything at table when leaving.More

Dreadful service - not worth a visit - all 3 waiters exceptionally rude so I can’t recommend to anyone visiting who does not speak German

This place was possibly the least welcoming cafe I've ever been to! On arrival a waiter barged past me with a tray of drinks...lucky for me I mainly dodged out of the way although he did push past me without a care in the world....It wasn't busy but there was distinctly frosty customer service. We were told we couldn't sit near the window as the table we had chosen was for 6 people. We were a group of 4 large adults and the place was half empty after the lunchtime peak. Other single people were occupying tables of 4 so it seemed a little strange. We smiled and were respectful but the waiter was sneery and rude. Plastic tables and harsh lighting. Go somewhere else!! There are loads of lovely authentic, welcoming cafes in Innsbruck.More

We had a very bad experience and if you are an asian it would not make your stay better. The service was terrible. We waited like 15-20 min to get served and we were forced to pay with cash.

Delicious cakes. There is always a gluten-free cake option. Also, it operates on Sundays, which is not quite the norm in Innsbruck. The service is sometimes slow, but the cakes are worth it.

Always great atmosphere here where warm, traditional interior complements traditionally colder service. Lovely cakes and vast choice of flavoured coffees. Savoury food menu a big plus. Will definitely be back on the next visit.

Interesting but not impressive deconstructed hot chocolate with the missing cream top (contrary to the menu). The venue was busy in the early afternoon so were the waiters resulting in minor delays in serving. A bit overpriced (13 EUR for two hot chocolates)

Average food, rude personnel. The cake smell outside of cafeteria is much better than actual taste..

Staff is quite rude. Expected more friendliness attitude in such a nice place. Tables were dirty. Coffee is good

Horrible service. We waited for 20 minutes and nobody served us although 2 waitresses kept walking past us. There were several (!) groups of people who came after us and sat next to us. All of them were attended right away and even got their...food and drinks before we could even order something. I will never go there again and I will tell all my friends not to go there.More

This Coffee place is right in the Old Town of Innsbruck, a few minutes away from the Golden Roof. We had the Munding Haus Kaffee (which was not bad) and the Ice Coffee with Ice Cream (which was very good) We also had a Raspberry...Tart (Himbeertarte) which was excellent! The Sachertorte (which is an Austrian chocolate cake) was so-so.More

So many lovely cakes to choose from and a number of gluten free options. A very popular location for afternoon tea.