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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, European, Austrian
Meals
Breakfast, Brunch
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Table Service

Location and contact

0.1 miles from Altstadt von Innsbruck
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Reviews (481)
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124 results
Traveler rating
67
31
8
6
12
Traveler type
Time of year
LanguageEnglish
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Traveler rating
67
31
8
6
12
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Reviewed 4 weeks ago via mobile

We visited while the Christmas markets were on, and it was still very busy at around 14:30. I'm not exactly sure of the right or best way to get a table - we waited near the entrance and a waitress fairly quickly spotted us and...a few minutes later took us to a table that had just been cleared. She asked if we minded sharing as it was a large table. I also saw locals (I presume) who knew how to walk in and hover until they could grab a table for themselves. Once seated the system is very clear and straightforward: you order cakes at the counter near the entrance, and are given a ticket which you hand to your waiter when you order drinks. Then the waiter brings your whole order. One of our choices was the chocolate cake with raspberry jam, I was told it's a house speciality and it was outstanding. The staff were all Very Busy but no-one was rude at any time. I mention this because some reviews seem to make little allowance for staff having a difficult job to do! For such an old building and business the decor wasn't particularly olde-worlde: a little old-fashioned, comfortable but smart. Great place, great cakes.More

Date of visit: December 2022
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Reviewed 4 weeks ago via mobile

Food was not fresh, personnel very rude. Very disappointed, welcome to Austria They will never see me

Date of visit: December 2022
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Reviewed December 15, 2022 via mobile

Echoing other comments, if you are english speaker or in general non-german speaking tourist stay away from that place. Never before elsewhere in Austria we experienced such rudeness from staff. Almost knocked by a waitress running behind and literally pushed out of the way, that...was a great start, really should have left after that. Then tried to ask twice if they could clean the table from previous people and being ignored. After 15 mins of further being ignored we noticed everyone had some pieces of paper with a number. Thought ok we might have to order ourselves. Off I went to the front where all cakes are on display, trying to avoid running waitress who stopped for nothing and noone and asked in English if I order here … just to be ignored again as the lady was too busy having a social chat with some 2 other women. Also they only accept cash. Which is ok but bit ridiculous for such a big place and also in covid times hardly anyone handle cash anymore. Anyone after about 25-30 mins of overall being either ignored or receiving rude ‘barks’ from the staff we decided to leave and find somewhere elseMore

Date of visit: December 2022
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Reviewed November 27, 2022 via mobile

English speakers take heed the staff have no time for non German speaking people, therefore Pick a nice table to sit and people watch, as you will be waiting a long time to be served and pay because the waiting staff will actively ignore your...table, while tables around you fill and empty. the cakes are good but for a big tourist attraction the staff have no time for vistors , which is a big pity. For first timers 1. Get a table . 2 go to cake counter and pick a cake and get a ticket for it . 3 return to table order drink and other food from waiting staff they will bring the cake and drinks to your table. 4 pay for everything at table when leaving.More

Date of visit: November 2022
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Reviewed November 27, 2022 via mobile

Dreadful service - not worth a visit - all 3 waiters exceptionally rude so I can’t recommend to anyone visiting who does not speak German

Date of visit: November 2022
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Reviewed March 1, 2022

This place was possibly the least welcoming cafe I've ever been to! On arrival a waiter barged past me with a tray of drinks...lucky for me I mainly dodged out of the way although he did push past me without a care in the world....It wasn't busy but there was distinctly frosty customer service. We were told we couldn't sit near the window as the table we had chosen was for 6 people. We were a group of 4 large adults and the place was half empty after the lunchtime peak. Other single people were occupying tables of 4 so it seemed a little strange. We smiled and were respectful but the waiter was sneery and rude. Plastic tables and harsh lighting. Go somewhere else!! There are loads of lovely authentic, welcoming cafes in Innsbruck.More

Date of visit: February 2022
Helpful?1  
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Reviewed July 31, 2021 via mobile

We had a very bad experience and if you are an asian it would not make your stay better. The service was terrible. We waited like 15-20 min to get served and we were forced to pay with cash.

Date of visit: July 2021
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Reviewed March 19, 2020

Delicious cakes. There is always a gluten-free cake option. Also, it operates on Sundays, which is not quite the norm in Innsbruck. The service is sometimes slow, but the cakes are worth it.

Date of visit: February 2020
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Reviewed January 5, 2020

Always great atmosphere here where warm, traditional interior complements traditionally colder service. Lovely cakes and vast choice of flavoured coffees. Savoury food menu a big plus. Will definitely be back on the next visit.

Date of visit: January 2020
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Reviewed January 2, 2020 via mobile

Interesting but not impressive deconstructed hot chocolate with the missing cream top (contrary to the menu). The venue was busy in the early afternoon so were the waiters resulting in minor delays in serving. A bit overpriced (13 EUR for two hot chocolates)

Date of visit: January 2020
Helpful?2  
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Reviewed January 1, 2020 via mobile

Average food, rude personnel. The cake smell outside of cafeteria is much better than actual taste..

Date of visit: January 2020
Helpful?3  
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Reviewed January 1, 2020 via mobile

Staff is quite rude. Expected more friendliness attitude in such a nice place. Tables were dirty. Coffee is good

Date of visit: January 2020
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Reviewed December 27, 2019

Horrible service. We waited for 20 minutes and nobody served us although 2 waitresses kept walking past us. There were several (!) groups of people who came after us and sat next to us. All of them were attended right away and even got their...food and drinks before we could even order something. I will never go there again and I will tell all my friends not to go there.More

Date of visit: December 2019
Helpful?1  
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Reviewed December 21, 2019 via mobile

This Coffee place is right in the Old Town of Innsbruck, a few minutes away from the Golden Roof. We had the Munding Haus Kaffee (which was not bad) and the Ice Coffee with Ice Cream (which was very good) We also had a Raspberry...Tart (Himbeertarte) which was excellent! The Sachertorte (which is an Austrian chocolate cake) was so-so.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 22, 2019 via mobile

So many lovely cakes to choose from and a number of gluten free options. A very popular location for afternoon tea.

Date of visit: November 2019
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CAFE MUNDING, Innsbruck - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Cafe Munding

Yes, Cafe Munding offers takeout services.

Cafe Munding is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4