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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
This is a family run business and we do our best to give the home made food feeling. We mainly cook A La Carte therefore the menu changes twice daily, depending on what is fresh during the day. For those that are in more of a rush there are the snacks and burgers menu. Being exactly in the middle of Valletta one could shade themselves from the scorching sun under our lovely trees whilst having their well deserved break.
We only had burger and chips, but it was excellent. Moist and tasty. Simple but well delivered. Would have scored 5 except the service was a bit erratic. We saw the drinks waiters struggling so many times to get drinks to the correct tables…..shouldn’t be...too difficult. Decent value too.More
The food and value for money was ok, not great. Spagetti with sea food was fime but the Valletta burger was below average. Shame it carries thid beautifull name.
Service was quick on the positive side.
My wife and I took the precaution of pre-booking a table for 8pm on Saturday night.
When we arrived we were a little early, but no one really seemed aware of the reservation, with various staff members insisting it must be for later or another...day.
When I showed the confirmation on my phone we were told to ‘go for a walk’ our table would be ready at the appointed time.
We returned a little after 8, but everything was still as chaotic as before. We were handed off to 3 different members of staff without any apology or explanation. On the third attempt someone - we assumed the manager - made reference to a scruffy piece of paper, then said ‘yes yes; come on’ as if we had left them waiting.
He pointed us towards a table at the far end of the restaurant with a hand written ‘reserved’ sign on - I believe this had been empty since we first arrived prior to 8, however I couldn’t confirm this was our table as he had moved on before we’d even sat down.
There followed another round of farcical exchanges where we were first asked to move as the table we were occupying had been reserved- presumably BY US!!
Followed by panic when - for no apparent reason - another waiter suddenly thought our reservation was for 8 people not 8 o’clock.
Finally with the very very basic details reaffirmed and established- reserved table for 2 for 8pm- we were left, to wait and wait and wait.
After half a hour no drinks order had been taken, no menus given, let alone food served, so we cut our loses and left - the level of customer service was exemplified by the fact that, as we did so, no one asked if there had been a problem let alone apologised
In the end we walked to a competitor less than 5mins away, where we were given a warm welcome, top class service and a fabulous meal.More
Came here for breakfast. Food arrived for the first person after 30 minutes and for the second person after another 20 minutes. We ate but the coffe still didn’t arrive. Asked the waiters several times about our coffe. Terrible service. It took them 45 minutes...to serve the coffee after we had eaten.More
The food for the first person came after 30mins. Then the food of the other in the next 20mins. We ate and we had to wait for another 10mins for the coffee. Literally nothing came together. One of the staff said she will check on...the order and she didnt even go inside. The man sitting in front of us was served coffee in a cup which had lipstick on it and he also had to wait 20mins for the coffee to come back.More
We came here whilst live music was on… by the time we got our drink (which the server did not put through the till) the music had stopped over half an hour ago! Terrible service and not any real apology.
Bad cocktails and bad service. Just want to earn money over tourist there backs.
Also the cocktails are not tasteful at all and the happy hour isn’t good since the act like you can choose and mix, but that is not the casw.