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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
About
Specialty Coffees, Casual Breakfast, Brunch, Comfort foods
Special Diets
Vegetarian Friendly
Meals
Breakfast, Brunch, Drinks, Lunch, Late Night
CUISINES
Diner, Wine Bar, Bar, Cafe, Mediterranean, European, Greek, Pub, Fusion
FEATURES
Seating, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service, Takeout, Outdoor Seating
Reviews (95)
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LanguageEnglish
Traveler rating
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All reviews lunch tacos club sandwich great brunch portions taste
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Reviewed September 3, 2020 via mobile

The matcha latte and cocoa pudding I had were absolutely amazing and on top level. The staff was extremely friendly, and interior of the cafe is very clean and cool. The music playing in the background was just our taste.

Date of visit: September 2020
Helpful?
kontorinis, Διευθυντής at Hacienda, responded to this reviewResponded October 2, 2020

Thank you very much for your review 🙂

Reviewed August 14, 2020 via mobile

Ordered vegan tacos, country club sandwich and a lemon tart. The vegan tacos were the best I have ever had! The club sandwich and tart were excellent. The portions were relatively big

Date of visit: August 2020
Helpful?
Evarestos, Γενικός Διευθυντής at Hacienda, responded to this reviewResponded August 23, 2020
Google Translation

Ευχαριστούμε πολύ, η εκτίμηση σας μας βοηθάει να συνεχίζουμε και να εξελισσόμαστε! :)

Reviewed June 26, 2020

A couple of years ago the snacks here were good to great. Yesterday I had a cuban sandwich which was made with stale bread and dry tasteless meat - I had to throw half of it. It seems they dont pay attention to their cuisine...any more.More

Date of visit: June 2020
Helpful?
kontorinis, Διευθυντής at Hacienda, responded to this reviewResponded October 2, 2020

Dear ed_traveler_2012 We are sorry that we didn't meet your expectations during your last visit. I want to ensure you that all the things we serve are freshly made, most of them in house. We are sorry for this unfortunate incident and we hope to...More

Reviewed September 29, 2019

We went for lunch and it was packed but we got a nice table. The staff was very friendly, nice and helpful. My husband had fajitas and I had two pork tacos. My order was off the snack menu, but it filled me up. Everything...was great. The only thing that I would add is some more spicy pico. I’m not sure that would matter to most people but we are from south Texas and I wanted a little spice. However they have churros and chocolate so all is forgiven. LOLMore

Date of visit: September 2019
Helpful?
Evarestos, Γενικός Διευθυντής at Hacienda, responded to this reviewResponded February 7, 2020
Google Translation

Ευχαριστούμε πολύ, η εκτίμηση σας μας βοηθάει να συνεχίζουμε και να εξελισσόμαστε! :)

Reviewed August 9, 2019 via mobile

Very good place, fresh food, very welcoming staff in friendly mood. Strongly recommend Hacienda, enjoy also the opened terrace.

Date of visit: August 2019
Helpful?
Evarestos, Γενικός Διευθυντής at Hacienda, responded to this reviewResponded February 7, 2020
Google Translation

Ευχαριστούμε πολύ, η εκτίμηση σας μας βοηθάει να συνεχίζουμε και να εξελισσόμαστε! :)

Reviewed September 16, 2018 via mobile

One of my favorite coffee shop in Heraklion! They have a really great brand of coffee. Really nice food. The prices are reasonable. Great taste of the decoration it’s super clean too.

Date of visit: September 2018
Helpful?1  
Reviewed September 9, 2018 via mobile

I caught flue right before my vacations, so I was lucky to find this great coffee place next to my apartment. They saved my first days at Heraklion. Everything they cook tastes delicious - quality ingredients and good chef at the kitchen. They use great...local products (a market must is honey they use). I tried fajitas (corn tortillas were superb, a generous amount of chicken with peppers and onions, very well seasoned and a sour cream was just fantastic), I loved morning muesli with a bit bitter Cretan honey - a super match for Greek yogurt, they also add it to the cheese pie. And that is definitely a proper place for coffee - they for sure know their business. When I once stopped by for a glass of wine there was a lovely compliment including some pieces of cheese and salami. The personnel is friendly and welcoming. So, all together brings a lot of people here. The place is always quite vivid with permanent visitors in the morning (I saw same faces and pleasant young and nicely dressed public at lunch times and eve). I loved the music choice and a right volume of it. Creates the mood, but does not annoy. So, I really appreciate Hacienda team for a lovely time in the place and enjoyable treat.More

Date of visit: August 2018
Helpful?
kontorinis, Διευθυντής at Hacienda, responded to this reviewResponded October 2, 2020

Thank you very much for your review 🙂

Reviewed September 5, 2018 via mobile

As a tourist, I really appreciated both the staff and the food. Lot of people inside, fresh place to go when you are in Heraklion.

Date of visit: September 2018
Helpful?1  
kontorinis, Διευθυντής at Hacienda, responded to this reviewResponded October 2, 2020

Thank you very much for your review 🙂

Reviewed August 14, 2018 via mobile

Best find while we were walking past. Delicious food, excellent service and the staff were very friendly. Definitely recommend!

Date of visit: August 2018
Helpful?1  
kontorinis, Διευθυντής at Hacienda, responded to this reviewResponded October 2, 2020

Thank you very much for your review 🙂

Reviewed July 8, 2018

A lovely introduction to Crete with a delicious lunch! Food well presented and all were amazing, especially avocado bruschetta! 100% recommend for lunch or coffee, although slightly out of the centre. Worth a visit!

Date of visit: July 2018
Helpful?1  
kontorinis, Διευθυντής at Hacienda, responded to this reviewResponded October 2, 2020

Thank you very much for your review 🙂

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