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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

Meals
Drinks
FEATURES
Takeout, Outdoor Seating, Seating, Table Service
Reviews (169)
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78 results
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58
14
3
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Traveler rating
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14
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Reviewed August 18, 2021

My husband and I chose an ice cream with two flavors among which ananas for both of us. We supposed it melted and froze again because it looked like ice flakes. I informed the personal but they didn't care and proposed me to buy another...flavor. I think this behavior was not professional and commercial. I was very disappointed. I don't recommend.More

Date of visit: August 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 14, 2020

The ice cream may be good but you have to know how much a scoop will cost before you treat the whole family . It is unusual that you have to ask for the information.

Date of visit: October 2020
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Reviewed October 15, 2019

I ran into their ice cream next to CR7 museam where they serve 100% vegan flavours. I tried the vanilla and chocolate and they are perfect!

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 21, 2019 via mobile

We stumbled over this small Gelateria in 2017. It has been so good that we remembered it and visited it again. The Ice cream is “clean” from ingredients perspective and very tasty. The service staff is friendly-you get your orders served with a smile. I...do not care if it is the best Gelateria or not, but we love it!!!More

Date of visit: July 2019
Helpful?1  
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Reviewed July 18, 2019 via mobile

Simply the best ice cream in Madeira. Excellent flavours and superb coffee. Don't miss out, you can have gelato any time of the day

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 16, 2019

set up a few back streets from the main town square, please visit this eatery. We had two toasted cheese and ham sandwiches and pot of tea for two, well presented, nice seating and it was less than 5euro........The staff are lovely, but I think...they close on Sundays.....keep up the good work ladies, it was a pleasureMore

Date of visit: July 2019
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Reviewed June 10, 2019 via mobile

We went back there for a hazelnut icecream and cop of cappuccino. Cost for cappuccino was about 1.50 euros 😊. One of the cheaper in Funchal

Date of visit: June 2019
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Reviewed May 14, 2019

Found this place by accident when wandering around streets of Funchal. It looks just as though it is an ice cream parlour but they do provice simple toasted sandwiches and drinks. Obvioulsy frequented by locals but do not be put off as it is very...clean and service is good and given with a smile.More

Date of visit: May 2019
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Reviewed April 22, 2019 via mobile

Size - enough, price - fair. Taste - very good, natural, no chemical addition. As for tourists - super good. As for locals? Ask locals. I strongly recommend this ice creams!

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 27, 2019 via mobile

Girls were just closing up tonight but yet it was no bother to serve us flavours were difficult to choose all sounded fantastic ! I eventually chose mint choc chip and hazelnut both amazing ,. Shop so clean and fresh and lovely staff ! What...will I choose tomorrow ???More

Date of visit: March 2019
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Reviewed February 19, 2019 via mobile

Second holiday in Madeira and Ottavia has the best ice cream. The dark chocolate is a personal favourite. Would highly recommend it.

Date of visit: February 2019
Helpful?1  
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Reviewed February 16, 2019 via mobile

We found this place tonight while out for a walk. Very pleasant staff and a good choice of ice creams etc. The Lemon Sorbet was delicious. Highly recommended if you like ice cream.

Date of visit: February 2019
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Reviewed January 11, 2019 via mobile

After roam the cobbled streets sightseeing, we decided to have a coffee and ice creams here, glad we did, apart from having real feel of Funchal, over our refreshments and soaking up the ambience of our surroundings, the coffee was just perfect, hot and tasty........Thet sell coffee, ice creams and a rang of snacks. The staff were polite and served with a smile, seats outside, clean toilets downstairs.. definitely come back, well worth a visit. Thanks and enjoy... If you found this review helpful, I'd appreciate your tick ... BMMore

Date of visit: January 2019
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Reviewed January 11, 2019 via mobile

Found this gem in a quient street...Had a coffee and a pistachio ice cream...it was absolutely yummy..and reasonable. Great English speaking staff too..would defiantly come back to it..

Date of visit: January 2019
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Reviewed January 4, 2019

We were drawn to the interesting flavours such as custard apple and guava - the former was a bit of a let down while the latter was nice enough. We also had the hazelnut flavour which was good, and the peanut which was interesting. It...is pricier than elsewhere in Funchal and they charge extra for eating in. We came away feeling we could have had similar or better gelato elsewhere in Funchal at a cheaper price.More

Date of visit: December 2018
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Questions & Answers
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karen m
April 1, 2019|
Answer
Response from MrsKlein | Reviewed this property |
I'm sorry, I don't know for sure. But I think it woukd be fine for vegetarians but not vegans. I don't remember there being any gelatin.
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OTTAVIA GELATERIA, Funchal - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Ottavia Gelateria

Yes, Ottavia Gelateria offers takeout services.

Ottavia Gelateria is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 4