The Ritz

Someone from this business manages this listing.

3,451 reviews

#184 of 704 Restaurants in Funchal$$ - $$$, Bar, Cafe, European

+351 291 648 155+ Add website

Hours

Sun

11:00 AM - 10:00 PM

Mon

11:00 AM - 10:00 PM

Tue

11:00 AM - 10:00 PM

Wed

11:00 AM - 10:00 PM

Thu

11:00 AM - 10:00 PM

Fri

11:00 AM - 10:00 PM

Sat

11:00 AM - 10:00 PM

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Ratings and reviews

4.0

3,451 reviews

#184 of 704 Restaurants in Funchal

RATINGS

Food

Service

Value

Atmosphere

Food and ambience

Local cuisine, Bar, Cafe, European, Portuguese, Vegetarian Friendly

“Salad caprese - sea bass and smoked salmon tagliatelle.”

“... I had scones with cream and jam, my partner had a traditional custard tart.”

“... food to the next table saying salmon with no sauce, which is what one of ...”

“Salmon tagliatelle served with rock hard salmon.”

Location and contact

Avenida Arriaga 33, Funchal, Madeira 9000-060 Portugal

+351 291 648 155

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Pumpkin risotto (vegetarian)

Pumpkin purée, king oyster mushroom, teriyaki sauce

€15.95

Pumpkin risotto with sea bass fillet

Pumpkin purée with sea bass fillet

€19.95

Fresh Salmon and Lime Risotto

Lime Juice and Parmesan sauce served with Fresh Salmon

€19.95

Pumpkin risotto with prawns

Pumpkin purée with roasted king prawns

€19.95

Details

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About

The Ritz opened in 1905 as a charming cafe for the society and businessmen, who met for afternoon soirees, dancing and high tea. Nowadays The Ritz maintains the glamour and sophisticated standards of the past, offering to the clients great moments, great shows and great food.

PRICE RANGE

$5.00 – $28.00

CUISINES

Bar, Cafe, European, Portuguese

Special Diets

Vegetarian Friendly, Vegan Options, Gluten Free Options

Meals

Breakfast, Lunch, Dinner, Brunch, Late Night

FEATURES

Takeout, Reservations, Outdoor Seating, Buffet, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Jazz Bar

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Write a review Upload a photo Ask a question

4.0

3,451 reviews

Excellent

1,521

Very good

1,169

Average

392

Poor

194

Terrible

175

Dawn B

Oakham11 contributions

Christmas lunch

Dec 2019 • none

We shall eat again at the Ritz as the food and staff were excellent on Christmas day. Staff also recognised us from having sat outside for drinks during our stay in Funchal and they welcomed us to the restaurant which was nice. The only thing against our lunch experience is the very slow service due to the number of people there. Two tables of people, each on either side of us sat complaining about not being served as they waited for their orders, we also thought it too long a wait for plates to be removed and the next course being served. Normally service is very good. My husband and I concluded that too many people were being catered for, tables were also extremely close to one another. Not a fault of the staff but of the owners. Praise for the staff.

Written January 2, 2020

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WentworthLorenzo

Chelmsford7 contributions

Good location but service not great

Dec 2019 • couples

Visited for an early dinner. Sat on the balcony which had a great view, but was told we couldn’t sit on a table with the best view as they had a reservation. Then watched other people sit at the table an hour later, who had not reserved either. Took ages to get drinks, despite it being empty on the balcony (only one other couple up there). Prawn starter was lovely, so had high hopes for the fish and chips main. Main was ok but asked for salt, pepper and ketchup twice. Waited to only receive pepper, but my food was getting cold so ended up going inside to take some salt off another table. Never got the ketchup. After the second time of asking the waiter, he spent some time putting candles on empty tables instead of getting me salt and ketchup, which didn’t impress me. Go for the view and the starter but don’t expect great service.

Written January 7, 2020

Jan Erik Arctander

Arendal1595 contributions

Good, but going down?

Feb 2020 • couples

How can you avoid this strange Icon? We’ve been living next door for six weeks and have been trying to avoid it. Not at all. Reminds me of real buildings in Porto, and it’s not at all kitch.... They serve lousy G & T’s , bad ice creams, soso coffe, and it’s not very cool to sit around outside, very touristy, although it’s a beautiful place , Avenida Arriaga! Sometimes bad service outside. As soon as you venture upstairs it’s a different story. Better service, better fish and chips. Thanks to the lovely girl upstairs! In my opinion service and food has gone down since our last visit in 2016. We’ve been around three times in 2020. The high tea was not sublime, but good, according to my wife. Pies and fish and chips ordinary. Still a nice place. Difficult to rate this place......

Written February 14, 2020

GERMANTRAVELLER0815

Gloucestershire24 contributions

Lovely place to sit but not all staff tentative

Jan 2020 • family

The Ritz is a nice place to sit and have a drink and watch the world go by. A shame about the staff hence only 3 stars. On our first meal the waiter was really helpful and cared about the questions regarding my food allergies. On the second visit a different waiter showed no understanding and was even joking about being celiac. I felt awkward and when my fish arrived and was not cooked through and mentioned it, no reaction from the waiter or apology. We have been many years on holiday in madeira and I was very disappointed with my last visit.

Written January 3, 2020

EAHM

Edinburgh27 contributions

A place to people view

Feb 2020 • couples

Three or four times during our week in Funchal we walk to the Ritz for a coffee, shandy or orange juice and often their famous scones. It is a comfortable place to sit and people watch under cover of their huge parasols. Good service and good value.

Written March 16, 2020

Curiosity761043

Bracknell12 contributions

a great night out!

Feb 2020 • none

if you want an excellent meal with great entertainment this is the place on a saturday night.Shaun Lesley is a legend on the island having spent many years entertaining at the casino with her own show, singing and dancing.The evening includes all wines and costs 45 euros per person. A great way to spend an evening in Funchal!

Written March 1, 2020

Lynda F

Reading24 contributions

Excellent

Feb 2020 • couples

We enjoyed a delicious meal at The Ritz one evening and sat outside watching the world go by. My husband choose the Traditional Fish and Chips that we had heard so much about and it did not disappoint. I decided on The Cottage Pie which was equally delicious and more than I could manage as the portions on both meals are very generous. Don’t forget to leave some room for deserts, they were amazing.

Written February 27, 2020

Moonmaidens

Plymouth32 contributions

Style over substance.

Sep 2021 • couples

This place looks lovely, it was very busy so we decided to have lunch here. We firstly ordered a Coke with no ice-which came with ice and a Sangria. I had Prawn Ceaser salad which had 4 prawns on and my wife had a chicken wrap with fries. The chicken wrap was no better than what you get in a cheap pub chain in the UK. The lettuce on both meals was brown in places and wilting. The wait on food was long. I never mind waiting if the food is good but it was very underwhelming and over priced. I never tend to fall for style over substance but today we did and left disappointed. My wife asked for mayo with her food which never arrived, no salt or pepper offered either which is really unusual when abroad. Service is always better than the UK, but not here. Looks lovely, music was lovely but it was a big fat disappointment.

Written September 16, 2021

Susan P

Wadebridge31 contributions

UNWELCOMING, AVOID

Mar 2023 • none

This Ritz has an appealing vibe which drew us to sit down on the front terrace with live music playing and the pleasant look we looked forward to our lunch. Our drinks came fairly soon but that's where it ends. We found the staff not only unfriendly and hostile to us but to others around us and after waiting for the ordered food (a salad) for 35minutes, and politely asking the waiter who shunned us, we said we'd leave, the waiter slammed the bill down and we left. A waitress actually yelled at us when we asked for an al a carte menu 'THERE, THERE' she yelled pointing to a small menu with photos (our mistake!). A waiter humiliated a woman when she tried to speak a little Portuguese. The staff need some customer service training as their attitude is appalling and losing business for the owner. Take your patronage elsewhere.

Written March 7, 2023

Pavel J

5 contributions

Lovely Sundaes but overcharged

Sep 2020 • couples

We did order some lovely Sundaes but on the board they show the price of €2.95 but in the menu no price. At the end we got charged €6.95 per sundae. Upon questioning they said the price €2.95 was for takeaways only. Very misleading.

Written September 5, 2020

Mike Hollingsworth

London3 contributions

Christmas lunch

Dec 2020 • none

My son and I went to The Ritz for our traditional Christmas lunch, it being one of the few places in Madeira that was offering a typical British Christmas dinner. It was delightful and a real change from the offer at other restaurants. Yes, I think there was a staff party underway when we were there but it didn't affect our enjoyment of the event - indeed it added to it. There was quite a (socially distanced) number of customers, including Portuguese, all of whom seemed to enjoy the British fun! The meal was delicious and I was offered additional helpings of Yorkshire puds and potatoes. Great fun. Really reccomended.

Written December 28, 2020

anthony m

York47 contributions

Disappointed

Jul 2021 • couples

We booked a birthday afternoon tea on the terrace for 4 people and the booking was confirmed. On the day of the afternoon tea the venue once again confirmed that dress code was casual. On arrival we were told that the terrace was closed and had been closed for a period of time due to covid. They offered to serve the tea on a table in the pedestrian street. At no time did they advise us that the experience being sold was not In fact available. We obviously walked away and I would advise anyone thinking of booking afternoon tea at this venue not to. shame on them.

Written July 15, 2021

Rita A

Bristol25 contributions

What has happened this year?!

Dec 2021 • friends

This is my favourite cafe in Funchal and I come several times a year. Unfortunately this year, instead of lovely live music we have Christmas music blaring …. While a musician in the pavement behind is playing beautiful classical musi. I asked twice if the music could be turned off so we didn’t have two types of music competing with each other. They turned it off for 5 mins only and it was back on blaring alongside a tv showing F1. Since when was this a sports bar?? Also when I first arrived I asked if it was possible to do a special happy birthday icecream sundae for my friend… you know how sometimes they write in chocolate sauce? Well they said no they couldn’t do that!! I’m sorry but such a noisy disappointment this time (along with the vegetable based squirty cream. Sorry for the two stars but you used to be a Five and how do you know when you disappoint on service if we can’t explain the difference?

Written December 4, 2021

LUKAS G

Holbeach5 contributions

Waste of time and evening casue money is always to be made again

Jun 2021 • family

Hi, visited place today what was advertised as great live entertainment with fantastic food. I have to say very disappointing, invited family for our 15th wedding anniversary. Food absolutely basic I mean to serve a mozzarella ball sliced with tomato and sprinkled with pesto and call it a salad is well exaggerated. Fish or stake with no actual flavour and dessert like from 2 star holiday inn on Christmas Day. Now THE entertainment, I have read that the owner was involved in preforming on World stages like Vegas and Moulin Rouge - how had she allowed this street performances to even be there. I have been to Moulin Rouge, Broadway or West End and Yes those shows are far better and far more expensive but... If you are looking for good cousine and good entrntaiment go to Old Town on weekend to one of the small fish restaurants and listen to street performers I can guarantee food will be much better and entertainment too.

Written June 3, 2021

Jemma

51 contributions

Not quite the Ritz!

Apr 2022 • family

We had lunch at the Ritz on a very rainy Sunday so it was popular and after a short wait were seated under the canopy. Food was nice - we waited 45-50 minutes for the food which was OK as we enjoyed a drink and watched the rain and passers by! Good location. Although Service and staff were not overly friendly or efficient, we can now say we’ve been to the Ritz whilst in Madeira!!