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Hours
Sun
8:00 AM - 9:00 PM
Mon
8:00 AM - 9:00 PM
Tue
8:00 AM - 9:00 PM
Wed
8:00 AM - 9:00 PM
Thu
8:00 AM - 9:00 PM
Fri
8:00 AM - 9:00 PM
Sat
8:00 AM - 9:00 PM
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
Travelers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
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PRICE RANGE
$5.00 – $16.00
CUISINES
Cafe, Portuguese
Meals
Breakfast, Brunch, Drinks
features
Details
PRICE RANGE
$5.00 – $16.00
CUISINES
Cafe, Portuguese
Meals
Breakfast, Brunch, Drinks
FEATURES
Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Wine and Beer, American Express, Mastercard, Visa, Cash Only, Accepts Credit Cards, Table Service, Family style
Contribute
4.5
54,295 reviews
Excellent
36,390
Very good
12,417
Average
3,960
Poor
905
Terrible
623
Hungronymous Wanderers
Canterbury396 contributions
Dec 2019 • couples
Absolutely the best pastel de nata that my husband and I have ever tasted. You have to stop by!
Even if you go early, expect queues for the takeaway & queues against any spare wall for the tables.
The waiters do not speak very good English and we didn’t end up getting exactly what we had ordered and ended up with an unexpected extra box of pastel de natas to take away.
Note to travellers: boxed up pastel de natas do not do well on Uber bikes when cycling the cobbled streets of Lisbon all day!
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aga
London62 contributions
Jul 2020 • friends
Pastéis de Nata were great. Due to corona and lack of tourists we just had to wait approx 15 minutes to eat in. I read comments that some people had to wait way longer than that - in this case I’d say it wouldn’t be worth it. Our experience was a bit rushed, we wanted to try some other pastries from the menu, but everything that we wanted (5 different options) was unavailable. Overall experience just OK.
Written July 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Polo M
Paris472 contributions
Aug 2020 • none
Best fresh, cheap, pastéis de nata in Libson. Went here after lunch just for the pastries and while we had to wait only about 5 minutes, the line moves fast (can't say anything about their sit-down service).
Pastéis were baked and packed fresh, so you get warm, filling ones with option to add cinnamon.
Each one is cheap (I think €1.20) or you can buy pack of 6 for some savings. They also sell coffee if you want.
A must when in Belém. Best way to reach here is taking Tram 15E or 18E.
Written September 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
acuteobserver
33 contributions
Feb 2020 • couples
We have been visiting Lisbon annually for the last 12 years. Most of these trips included savoring pasteis de natta in this historic establishment. We were just there now and I swear to you it has become a tourist trap of the kind that will soon be dominant everywhere in this beautiful place on earth. We went around 14:00. There were no queues spilling outside but they were inside. In the old days a few years ago, we would just enter the sitting areas, find an empty table and sit down, only to have someone taking our order a couple of minutes later. We would be savoring our pasteis 5 minutes later and washing them down with hot tea. Not nowadays apparently. We waited in a queue for 5 minutes to be allowed to go into a sitting hall. Then a person with a walkie-talkie pointed us to a table. Then waited for 10 minutes for our designated waiter to come and take our order. Then we waited for 15 more minutes and nothing had arrived on our table. At which point we just left. I am not proud of leaving like that but it was awful to wait all that time in a place full of people and noise. It seems that in all these years they never thought of updating their furniture to absorb a little bit of the noise. This has become an industrial establishment with very little soul. After we went out, I just purchased 4 pasteis de natta from the establishment's take away service next door and enjoyed them in the sun. Their product is still great but that you can get without the hassle . Each pasteis costs 1,15€. Bon appetit!
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bernadette
8 contributions
Feb 2020 • couples
The pastel de belem is just an egg custard in a phyllo dough. We thought of buying 12 packs of 6 but was advised that it is good only for 3 days. We ended up buying 6 packs as my son asked us to bring home for him. It lasted for a week in the refrigerator , had to toast in oven to get it crunchy . I prefer the pastel de nata though that i ate more for breakfast before flying out .
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frederick Dodson
Banbury4 contributions
Feb 2020 • couples
Now I just want to point out that without a doubt the pasteis de Belem (custard tarts) are without a doubt the most superb pastries - any other place in Lisbon doing them taste far sweeter! However what let’s this fantastic place is the fact the staff are quite rude, and the locals get served first. I understand the local population have ties to such a place but ultimately a site like this is supported by the tourism it brings in. It was a very brash service received which lets down the outstanding work done by the chefs.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave G
Oxford68 contributions
Jul 2020 • friends
There is a Queue so it has to be good...
Love joining queues and going to places because other people go there? Like rushed impersonal service? Like ‘famous me pastries and cakes that you can only buy at about 50 other places in the same city? Then this is your place!
Even during lockdown this place generates a queue and still does not have enough staff to serve you properly.
Sometimes when a place becomes too popular owners, management and staff stop caring and that’s what clearly has happened here. Whilst people keep coming who cares about standards.
Written July 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarah v
London21 contributions
Oct 2020 • none
Wan to know why all the reviews - this restaurant is the original recipe for the Portuguese custard tart (don't know the name), but it also serves a selection of other tase items along with coffee and beer...
We ordered a selection of items including pastries, cakes, coffee and beer. Overall the experience was delightful and satisfying.
the savoury pastries basic - veggie crepes in reality is a deep fried veggie sprig roll found in most Chinese takeaways this was the only disappointment. The coffee tasted good, the beers chilled he cakes where fresh and tasty.
Granted service was not 5* but they do a good job refreshing tables within minutes for the constant flow of people (Disinfecting every part), orders on our table and all around us taken within 5 minutes of seating, quick service - there wasn't all the mamby pamby how may I help today but didn't effect the overall experience.
The inside seating in the first two rooms are cosy or you have a larger more commercial back space still nice, the garden was very nice worth trying there first in my option.
When the bill came was expecting a lot more but we where pleasantly surprised normally commercialised rated places comes with a rip off tourist price this place did not :) Obrigano
Written October 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kathryn c
Dublin20 contributions
Jan 2020 • none
We went to Belem especially to try the Pastel de Nata from Pasteis de Belem. There was a large queue for the coffee shop, however there are two takeaway sections to the cafe where you can purchase the pastries on their own. The pastries did not disappoint, they were definitely the best we had tasted whilst in Lisbon.
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
flipavocat
Pasig367 contributions
Feb 2020 • none
Great nata, crisp and crunchy crust with a creamy custard filling that is not excessively sweet. Just like Lord Stowe’s! We went here around 7:30pm on weekday so we just walked in but we passed the place one afternoon and saw that the lines could get ridiculously long. Those getting take away natas should make sure to eat everything fairly quickly because the crust loses its crisp crunchy texture after a while.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toya1210
Bogis-Bossey71 contributions
Feb 2020 • family
This is a very well known bakery in Lisbon. It’s enormous inside and is full all the time being so famous. The place itself doesn’t look very nice being very big but Its pastries and quiche are good. The best pastry was the typical pastry called pasteis de nata which is a little custard tart eaten with sprinkled cinnamon and powdered sugar. This was the best pasteis de nata I ate in Lisbon!!!
We got a good service from an older waiter - a guy with a moustache (just in case you go there and see him).
However most of the other waiters we encountered, were not very nice, took one of our menus telling us “one is enough for us” and made sure not to have an eye contact with the clients.
The fact that we had excellent pasteis de nata and were lucky to have a good waiter is why I decided to give the place 4 out of 5 stars. Otherwise I would have given it 3 stars at most (average score).
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
meaghan_ca
Virginia32 contributions
Jan 2020 • couples
Highly recommend stopping for the history buffs who appreciate the historical value of Pasteis de Belem. However you can find equally good or better Pastel de Nata in Lisbon (or all of Portugal) without the long wait. The table service appears faster from the steeet but the line is actually in the back of the restaurant. Follow the signs. Waiting for take away is much better
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GraceST
Inlet Beach105 contributions
Jan 2020 • family
For takeaway, go the the door on the extreme right when facing the cafe/mob of people. We got there on a Sunday at around 1500. It looked busy, though we got lucky and there were only 3 people standing in front of us in the takeaway line. You tell the cashier what you want, pay and then grab your ticket. You walk left of the cashier to the glass counter and give your ticket to one of the folks behind the counter who efficiently and brilliantly bag your goodies. Take a walk across the street and enjoy while taking in the view of the monastery. We found that most people were in line to be seated in the cafe. Perhaps they thought they were waiting i the takeaway line?! Regarding the pasteis, it was the best custard of the pasteis that I have tried. It’s only fair that I tell you I’ve tried Fabrica da Nata (FdN) and Pastelaria Santo António. I liked custard part at Pasteis de Belém the best because it was not very sweet. The crust was my least favorite, though. The crust was hard and flaky in a plastic way. The crust reminded me of a bad sfogliatelle. If someone could put this custard in FdN’s crust, it would be a winner. I would tell anybody that they have to try the original pasteis de nata here.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vinum
Estoril63 contributions
Dec 2020 • none
In 45 years I've eaten more of my favourite sweet pies, Pasteis de Belem or de Nata.or de crema than I can remember, so I think I know the best.
Certainly, these are amongst the best , but in my opinion are not the best. Also at the take away price 400% more costly than a store price , or more than double of anywhere else in Portugal , somewhat removes any pleasure. Hotels often give them free with cafe. You are assured this is nothing but a tourist trap rip-off. The shopping experience is normal.
The tourist only cafe at the rear for which hundreds line up for outside, is an old characterless room. my tip is to avoid it and take cafe and Pasteles from anywhere nearby for a better experience
Written December 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina S
Barcelona5 contributions
Feb 2020 • friends
We waited very long in line to sit and eat after exploring Belem. I feel like we should have just gotten the food to go as the service was less than satisfactory. As soon as we sat down our server asked what we wanted (in Portuguese which none of us speak) when we didn't even have a menu yet. We then looked and decided what we wanted to order and then two of the pastries we wanted he told us were out of stock. I then asked him what we could get in stock and he said he would have to check. We went on a very busy day so I understand that it was hectic, but I feel the servers should have told us what was out of stock before ordering/know what was in stock. I feel like the service was very impersonal and they just wanted to get you in and out as fast as possible. Their desserts were good but I would recommend just getting them to take away.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Belém
Belém is the "capital of the Portuguese Discoveries" and a photographer's paradise. You can spend an entire day exploring this neighborhood: monuments (Jerónimos Monastery, Belém Tower, Monument to the Discoveries), museums (Coach Museum, Centro Cultural de Belém) and breathtaking views of the Tagus river will make your visit worth your time. Belém also offers a variety of restaurants and cafes, namely the famous - and delicious - "Pastéis de Belém" (typical Portuguese custard tarts; make sure you buy an extra box of those!). Easily accessible from Lisbon's historic center, Belém is a must-do, especially if you're spending more than one day visiting the Portuguese capital.
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