This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MariaA3911

58 reviews

Reviewed yesterday via mobile

Pastries were good, customer service was terrible!

We went to Belém for the pastries like every one else. Although, they were very good they weren't better than any other shop in Portugal. What set this place apart from all the others was their customer service, or lack thereof. It was the worst...he had in out three weeks in Portugal. We waited in line to get our tart, the person that served us was having a conversation with a friend, and made us stand there waiting for her to finish her conversation like there wasn't a HUGE line waiting. When we asked the person standing next to her if she could help us she said to us, "you're on vacation, you can wait!" and walked away. Finally, another customer had to tell her to stop talking and do her job. She was annoyed by this and just threw the tarts at all of us, as if we were the ones inconveniencing her. It seems like they don't even care to try, bc they know ppl will continue to go regardless. All that to say that I wouldn't recommend it, specially if you can get the tarts anywhere without having them thrown at you!More

Date of visit: January 2023

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Igor U

4 reviews

Reviewed 4 days ago

The best in town

It needs to be 5/5 since it is E x c e l e n t!! From service to food, everything is just excelent.

Date of visit: May 2023

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purplepoodle123

79 reviews

Reviewed 4 days ago via mobile

The best custard tarts we had!

Beautiful custard tarts. Not too much cinnamon in them unlike other places. The nicest we had during our visit. Don’t be daunted by the takeaway queue - it moves very quickly

Date of visit: May 2023

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mary10007

60 reviews

Reviewed 5 days ago via mobile

Delicious!

Delicious Pastel de Nata; creamy melt in your mouth. These famous Portuguese pastries are delicious. We went early & got right in. Enjoy!

Date of visit: May 2023

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878leol

13 reviews

Reviewed 1 week ago

Perfect Balance

Best natas in Lisbon. We tried natas across town. Some are too dry, some are too much cinnamon, and some are too sweet. This one strikes the perfect balance.

Date of visit: May 2023

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maramu

62 reviews

Reviewed 1 week ago

The best Pasteis de Belem

They were truly the best pastels de nata in all of our visits in Portugal. The pastels were fresh, crispy, slightly warm, and not too sweet. Go ahead and sit inside - they were very quick. The only complain was the rude young lady at...the entrance of the dining area. Definitely worth a visitMore

Date of visit: April 2023

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2point31181225

19 reviews

Reviewed 1 week ago via mobile

Best pasteis in Lisboa!

Amazing pasteis de Belèm as well as a terrific selection of pastries. An amazing place to go to eat a pastry, drink a coffee and enjoy the views whether it be a takeaway or dining experience. *you may get to see the staff prepare the...natas in the kitchen if you’re lucky 😝More

Date of visit: April 2023

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Emilia O

2 reviews

Reviewed 1 week ago via mobile

The best in town!

The best pastels de nata of all we’ve tasted in Lisbon, as they were served warm, accompanied by powder sugar and cinnamon. The price is very little above other places.

Date of visit: May 2023

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joleyb1

82 reviews

Reviewed 1 week ago via mobile

Rude staff

The pasteis are nice but the staff are very rude and unfriendly. I asked for a Diet Coke, she gave me a normal coke. I realised just as I tapped my card to pay and she refused to swap it for me! Bizarre.

Date of visit: May 2023

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nicola-louise93

104 reviews

Reviewed 2 weeks ago via mobile

Delicious natas, average everything else.

Delicious natas, other pastries we tried were very average. Natas are the specialty and they should stick with them. Somehow there was also a miscommunication and we ordered 6x natas to take away and I got served a tuna sandwich. The waiter claimed I ordered...this, but I assured him I didn’t as I am allergic to fish and seafood. He didn’t look pleased but brought the correct order out. Not sure why we would have visited a place famous for Pasteis de natas and ordered a tuna sandwich.More

Date of visit: May 2023

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Di C

100 reviews

Reviewed 2 weeks ago

BLISS

Best Pasteis de Natalie I have ever tasted. The pastry was beautifully crunchy and the custard not too sweet and beautifully smooth Added cinnamon to the top. BLISS!!!

Date of visit: May 2023

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AnnalisaM346

63 reviews

Reviewed 2 weeks ago via mobile

They are not all the same!

Takeaway line did not take long and we still got to experience the original recipe from the monastery! It was melt in your mouth delicious

Date of visit: May 2023

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amit_ta

36 reviews

Reviewed 2 weeks ago via mobile

Best pastel the Paster de Pana at Lisbon

A very good bakery with a wide range of delicious pastries. Above all is the pastel the belem. We enjoyed it very much. Highly recommended

Date of visit: April 2023

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charmaine825

9 reviews

Reviewed 3 weeks ago

Delicious

I went in the evening, the line was long but moved quickly the wait time was less than 10 minutes. The pastries taste better than the ones bought at other shops. This is a must-visit when you visit Portugal.

Date of visit: May 2023

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By Sarah Kuta

5 iconic Lisbon streets—and what to do on each

Organize your itinerary around Lisbon’s many lively—and historic—thoroughfares.

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Belem

Belém is the "capital of the Portuguese Discoveries"
and a photographer's paradise. You can spend an entire
day exploring this neighborhood: monuments (Jerónimos
Monastery, Belém Tower, Monument to the Discoveries),
museums (Coach Museum, Centro Cultural de Belém) and
breathtaking views of the Tagus river will make your
visit worth your time. Belém also offers a variety of
restaurants and cafes, namely the famous - and

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Questions & Answers

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Moonsgal11

HOW nice you pronounce Belem?

January 27, 2020|

AnswerShow all 3 answers

Good question. Maybe Siri has the answer! Bel-m.

563nadeges

How long do the pastries last? I want to take some home

October 13, 2019|

AnswerShow all 5 answers

I bot some at the airport. They had an expiration date of about a week.

ienfranco

If I manage to grab a table inside am I also allowed to order to go after my meal?

September 19, 2019|

AnswerShow all 6 answers

Oh yes! That’s what we did! The price is the same and your server can bring you the pastries when you’re ready to leave and just charge it on your bill.

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PASTEIS DE BELEM, Lisbon - Belem - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Pastéis de Belém

Yes, Pastéis de Belém offers takeout services.

Yes, Pastéis de Belém is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Pastéis de Belém is rated accordingly in the following categories by Tripadvisor travelers:

Food: 4.5
Service: 4
Value: 4.5
Atmosphere: 4