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Jilles Beer & Burgers Brugge

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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about

Location and contact

0.2 miles from Historic Centre of Brugge
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Reviews (686)
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272 results
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28
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LanguageEnglish
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Traveler rating
100
89
35
20
28
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All reviews burger salad fries potatoes modern setting kids menu vegetarian options great menu waiting staff fast food nutty lemonade belgium mayo toppings menus euro
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Reviewed June 24, 2020

The restaurant is nicely laid out and in a great part of town. Our waitress was vefry friendly and accommodating. While Brugge is an expensive city in which to eat out, Jilles is in a league of their own considering the type of cuisine. Burgers...More

Date of visit: June 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded June 30, 2020

Hi murray, sorry to hear we couldn't convince you to come back someday. Our prices are a bit higher indeed, because we choose to work with quality ingredients only. But we will take your feedback to heart and make changes where possible. Glad to hear...More

Reviewed June 22, 2020 via mobile

Worst burger restaurant i ever was! I don t understand the good critics.. Had pain in my stomac after eating there

Date of visit: June 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded June 22, 2020

Hi Mike, sorry to hear you didn't enjoy eating at Jilles. We try our best to serve great burgers, always with fresh ingredients. Hope we can convince you to give us a second chance sometime!

Reviewed February 28, 2020

Recently visited Jilles beer and burgers on a midweek break (17 to 22 Feb) and decided to give it a try. Food was great, burgers are big and tasty and certainly enough to fill the biggest appetite, the fries are amazing especially the sweet potato...More

Date of visit: February 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded March 2, 2020

How wonderful! Thank you so much for the kind words, icy-all. It means a lot to us (and for Andy too, we will make sure he receives your compliments)! Hope to see you again someday for a beer and a burger!

Reviewed February 23, 2020

The range of burgers on offer is incredible, and it was SO good to have a comprehensive list of allergens available at the back of the menu. As a vegetarian who's allergic to milk, there were several options for me. The Nutty Teddy was excellent....More

Date of visit: February 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded February 24, 2020

Thanks for the kind words! We're glad you liked our vegan menu. And thanks for the feedback regarding the service: we will keep an eye on it. See you next time!

Reviewed February 18, 2020 via mobile

Don’t bother. Stand around waiting to be seated. The waiter didn’t offer to take our coats despite loads of hanging space. Get seated almost on top of another couple and left for over fifteen mins without a drink order taken. We left. You could tell...More

Date of visit: February 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded February 24, 2020

Hi there, sorry to hear we got off on the wrong foot. We do our best to offer everyone a smooth service, but it looks like we still got some work to do. Thanks for the feedback! Hope we can welcome you again someday to...More

Reviewed February 15, 2020

We visited this place on Valentine’s Day- yesterday. We were seated but no one came for-almost half an hour to serve us. They just totally ignored us. We eventually gave up and walked out. The next day we thought to give them another chance as...More

Date of visit: February 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded February 17, 2020

Hi Sonia, looks like we messed up big time here. We're so sorry for the bad experiences. This is not what Jilles stands for and so we take your feedback very seriously. We will report back to our staff so they can learn from their...More

Reviewed February 15, 2020

We sent back a burger after finding a 6 inch hair in it. Yuck. What kind of hygiene standards does this place have? The young waiter was totally unable to handle the situation. Manager didn’t want to know. Young waiter finally offered another burger then...More

Date of visit: February 2020
Helpful?
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers Brugge, responded to this reviewResponded February 17, 2020

Hi there, we're so sorry for the inconvenience this situation has caused. We will make sure this never happens again. Our sincerest apologies!

Reviewed January 2, 2020

The waiter was rude he didn’t want to explain anything to us . Won t come back for sure. Also really expensive

Date of visit: January 2020
Helpful?
Jilles_BeerBurgers, Public Relations Manager at Jilles Beer & Burgers Brugge, responded to this reviewResponded January 8, 2020

Hi there, sorry to hear about your bad experience! We apologize and will discuss this with our staff. Thanks for pointing this out!

Reviewed December 31, 2019 via mobile

Fresh, innovative and delicious burgers! We loved this place- creative burger options, including vegetarian and vegan, with fresh rolls and homemade toppings. Sweet potato fries, Cole slaw and unique beer pairing for each burger made it a very tasty meal. A nice break in Bruges...More

Date of visit: December 2019
Helpful?
Jilles_BeerBurgers, Public Relations Manager at Jilles Beer & Burgers Brugge, responded to this reviewResponded January 2, 2020

Wow, this makes our day! Thank you so much for the kind words, LAC1. Hope to see you again sometime!

Reviewed December 22, 2019 via mobile

We went here following a recommendation and we would happily recommend to others. The burgers are great and chips superb. We went for lunch but would be nice for dinner as well. Good for tourists who want somewhere to try traditional beers alongside good food...More

Date of visit: December 2019
Helpful?
Jilles_BeerBurgers, Public Relations Manager at Jilles Beer & Burgers Brugge, responded to this reviewResponded December 23, 2019

Thanks for the kind words, Connie! Hope to see you again someday! :)

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