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RATINGS
Food
Service
Value

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about

Location and contact

0.2 miles from Historic Centre of Brugge
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Reviews (735)
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Traveler rating
104
92
36
20
28
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All reviews burger salad fries food was lovely buns menus vegan
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Reviewed 1 week ago

I visited Jilles following a recommendation (on Reddit, I think!) while in Bruges. I ordered the Italian themed burger, which was delicious. Great sides too! A brilliant range of beers to go with the food as well. I'd have given a 5 star review, but,...as others have found, the service was slightly lacking. Not slow or rude, but just not particularly warm and friendly.More

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 14, 2022 via mobile

Had a delicious burger (avocado / nacho vegan burger) with fries that we shared and a 0% beer. Burger and fries cooked separate to meat - unlike some other places apparently. Check the bottle as the first 0% beer was in fact 0.4%. Service was...lacking hence 4 stars. I’d definitely go back!More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded August 22, 2022

Thank you!

Reviewed June 30, 2022 via mobile

I am a burger aficionado and having tried loads in town this still remains the best. Service can be a bit slow but they have nice cocktails to soften the blow 🤣

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded July 4, 2022

Thank you so much! Feel free to stop by for a burger and cocktail whenever you like.

Reviewed March 10, 2022 via mobile

Visited mid week in the evening. The food was lovely and the gentleman serving us was very nice. I will be back and recommend it to others. Very tasty food.

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded March 13, 2022

Thanks! Hope to see you again!

Reviewed September 28, 2021 via mobile

Best Burguer in the world... This is another level of burguers. If u are in Brugge and you are hungry this is the place to eat. Lovely place and nice staff.

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded October 4, 2021

Lovely review! Thanks a lot 🥰

Reviewed August 22, 2021 via mobile

Stayed in Bruges for 4 nights and return for the burgers twice. Loves the salad that comes with the burger. Burger buns are great. Love the onion rings too!

Date of visit: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded August 23, 2021

Yes, many thanks!

Reviewed July 14, 2021 via mobile

Excellent burgers, friendly staff and a wide choice of beers (menu provides tips on the best beers). Fresh buns, nice kids menus. Can't fault this place. Very reasonable priced for its location too. Will happily return.

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded July 18, 2021

Glad to hear you had a great time at Jilles. Thank you so much!

Reviewed June 11, 2021 via mobile

Yes, after an excessively long pause, we’re eating out again. This time under a large umbrella in a small courtyard. The missus had one of the better goat cheese salads ever, my Brel burger was ok, but not really memorable. That makes a 4 plates...and a 3 plates, but as TA doesn’t do halves … Tasty beer selection!More

Date of visit: May 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded June 16, 2021

Hello pojke-fredde, thank you for your feedback and we are happy you enjoyed your meal. We look forward to welcoming you again, and of course, we will do our best to continue to improve our service. Best regards, Team Jilles

Reviewed June 24, 2020

The restaurant is nicely laid out and in a great part of town. Our waitress was vefry friendly and accommodating. While Brugge is an expensive city in which to eat out, Jilles is in a league of their own considering the type of cuisine. Burgers...start at Euro15 (beef/chicken/vege) and go up to Euro18.50. The thick handcut fries and small salad that come with the burgers are tasty. My wife had a vege burger which was very bland and very dry. Not worth the cost. My sons burger was very tasty but very expensive at Euro18.50. Our 2 younger children had the kids menu burger which is 2 mini burgers with fries, salad and a drink. The burgers are very small but tasty. At Euro12.50, the kids meal is expensive. It would be good value at half the price. All in all the service was great, position great and it was nice to walk to the restaurant as Brugge is small. As a resident of Brugge I will however not be returning as the value for money is not evident.More

Date of visit: June 2020
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Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded June 30, 2020

Hi murray, sorry to hear we couldn't convince you to come back someday. Our prices are a bit higher indeed, because we choose to work with quality ingredients only. But we will take your feedback to heart and make changes where possible. Glad to hear...More

Reviewed June 22, 2020 via mobile

Worst burger restaurant i ever was! I don t understand the good critics.. Had pain in my stomac after eating there

Date of visit: June 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded June 22, 2020

Hi Mike, sorry to hear you didn't enjoy eating at Jilles. We try our best to serve great burgers, always with fresh ingredients. Hope we can convince you to give us a second chance sometime!

Reviewed February 28, 2020

Recently visited Jilles beer and burgers on a midweek break (17 to 22 Feb) and decided to give it a try. Food was great, burgers are big and tasty and certainly enough to fill the biggest appetite, the fries are amazing especially the sweet potato...fries, all complemented by the beer of your choice. The restaurant itself was lovely and more importantly clean. Expected to wait a bit longer than usual for our food as there was only one server on and he was ran off his feet (app 1.5 hours from entering to leaving) If it is busy it can be a bit cramped on the center long table so if your booking make sure its a seperate private table. Food for 3 starter to desert will set you back app 100 to 110 euro inc a couple of beers each but worth it! You can just get the basic burger and fries at app 20 euro each and still leave full. Andy was on the night we were there and we had good fun with him even though he was swamped, really nice guy, very helpful and professional. Eating out in Bruge is more expensive than usual but you do leave Jilles stuffed compared to other establishments. P.S You have got to try their deserts!!!! again pricey at 6-7 euro ((included in the above price) but sooooo worth it!!! All in all a very enjoyable evening.More

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded March 2, 2020

How wonderful! Thank you so much for the kind words, icy-all. It means a lot to us (and for Andy too, we will make sure he receives your compliments)! Hope to see you again someday for a beer and a burger!

Reviewed February 23, 2020

The range of burgers on offer is incredible, and it was SO good to have a comprehensive list of allergens available at the back of the menu. As a vegetarian who's allergic to milk, there were several options for me. The Nutty Teddy was excellent....Only slight criticism was that the service was a little slow, but maybe that's the Belgium way?More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded February 24, 2020

Thanks for the kind words! We're glad you liked our vegan menu. And thanks for the feedback regarding the service: we will keep an eye on it. See you next time!

Reviewed February 18, 2020 via mobile

Don’t bother. Stand around waiting to be seated. The waiter didn’t offer to take our coats despite loads of hanging space. Get seated almost on top of another couple and left for over fifteen mins without a drink order taken. We left. You could tell...from this it would be a disaster. Sort it out.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded February 24, 2020

Hi there, sorry to hear we got off on the wrong foot. We do our best to offer everyone a smooth service, but it looks like we still got some work to do. Thanks for the feedback! Hope we can welcome you again someday to...More

Reviewed February 15, 2020

We visited this place on Valentine’s Day- yesterday. We were seated but no one came for-almost half an hour to serve us. They just totally ignored us. We eventually gave up and walked out. The next day we thought to give them another chance as...it was still early and it wasn’t busy yet. After couple of bites I discovered a long hair in my burger.A member of staff was totally speechless and didn’t know what to do or how to react. I told him that I expect another one and a compensation. When I got to pay I was offered 10%. Rude staff, incompetent service manager was apparently not available ( hiding ?)... They didn’t deserve the second chance and ruined two of our evenings. Avoid this place if you can.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded February 17, 2020

Hi Sonia, looks like we messed up big time here. We're so sorry for the bad experiences. This is not what Jilles stands for and so we take your feedback very seriously. We will report back to our staff so they can learn from their...More

Reviewed February 15, 2020

We sent back a burger after finding a 6 inch hair in it. Yuck. What kind of hygiene standards does this place have? The young waiter was totally unable to handle the situation. Manager didn’t want to know. Young waiter finally offered another burger then...they kept us waiting for 25 minutes for it. It’s not really good enough to say the ‘kitchen is very busy’ as he did. My partner watched me eat and then when the burger finally appeared I watched her eat. Not really a decent experience at all. When we came to pay they gave us a 10% discount. It felt insulting. Suggest you avoid this place. Poor hygiene and hopeless service.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Beer & Burgers, responded to this reviewResponded February 17, 2020

Hi there, we're so sorry for the inconvenience this situation has caused. We will make sure this never happens again. Our sincerest apologies!

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JILLES BEER & BURGERS, Bruges - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Jilles Beer & Burgers

Jilles Beer & Burgers is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5