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#29 of 70 Bar in Ghent
RATINGS
Food
Service
Value
Atmosphere

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CUISINES
American, Fast Food, Bar
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Dinner, Lunch
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Location and contact

1.0 miles from St. Bavo's Cathedral (Sint-Baafskathedraal)
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Reviews (219)
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Reviewed June 25, 2021

The order took 1h20 min and the burger wasn't properly baked. Disgusted! There are more nice places in Ghent to spend your money!More

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Bier & Burgers Gent, responded to this reviewResponded July 5, 2021
Google Translation

Dag Anne-Sophie, onze oprechte excuses voor deze slechte ervaring. Dit is het compleet omgekeerde van waar we bij Jilles voor...More

Reviewed February 16, 2020 via mobile

Somewhat out of Gent’s populair center we found this nice burger restaurant. Great selection of burgers with beer recommendations. Nice atmosphere, very good burgers, friendly service, but fries were bit to thick. We’ll definately return 😊

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Marketing at Jilles Bier & Burgers Gent, responded to this reviewResponded February 17, 2020

Thank you so much, Remko! See you next time 👋

Reviewed January 13, 2020

Great burgers in a nice atmosphere. It is very busy, but the waiters are very kind and are somehow able to take orders and serve in a timely fashion. Maybe an additional staff member could make it an even better experience?

Date of visit: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded January 20, 2020

Thanks a lot for the kind words, C6349J! It really means a lot. And thank you for the tip: we will revise our staff schedule and check if we can add an extra waiter during busy shifts. Your feedback is very useful to us!

Reviewed November 11, 2019 via mobile

Great place with a huge variety of food-pairing beer with burgers. Place is very busy so make sure you make a reservation...

Date of visit: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded November 12, 2019

Thanks for the kind review, Tom! And indeed, reservations are recommended :)

Reviewed August 23, 2019

Amazing place for me (meat burgers) and my girlfriend (vegan burgers). Vegan is hard to find in some places and this is something different from other places. Highly recommended!

Date of visit: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded August 25, 2019

Hi there, we're glad you liked it! Thank you so much for your visit and your review :)

Reviewed July 28, 2019

Very good burgers and fries in a cool cozy atmosphere. It's a bit expensive and they don't except cache. Waiters are kind. The place looks clean. There are plenty of choices for vegetarians and vegans (and meat eaters too!!!! ;) )

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded July 28, 2019

We're glad you liked it! :D Thanks for your visit and we hope to see you again soon!

Reviewed June 27, 2019

Just one woman for the restaurant, very over cooked burger and old bread. I asked for the cheese burger and is the burger with less cheese that I ever tried.

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded July 15, 2019

Hi, we're sorry for your bad experience with us! Hope we can do it better next time.

Reviewed December 3, 2018 via mobile

This burger place has very tasty burgers and big choice of all kind of beers. If you don’t know much about beer they recommend a beer with every type of burger and they describe the tastes of all available beers in their menu. The place...is cosy but isn’t that big and popular so best to reserve a table if you want to be sure you can eat (especially if you’re with more than 2). Staff is friendly and gives a good service.More

Date of visit: December 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded January 20, 2019

Thanks a lot!

Reviewed November 18, 2018 via mobile

We wait 2 hours for 3 hamburger. We miss a part of the movie. The Organization is so poor that they should open only for 10 people, they cannot manage more. The ginger ale was just water with ice. Never anymore

Date of visit: November 2018
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Reviewed August 31, 2018

Price - quality correct, nice to have suggestions of beers accompanying the burger. very friendly staff (a bit understaffed so not all tables cleaned on time but certainly no blame to the staff) ideal to have dinner before movie at 20h in Kinepolis close by....Very popular so reservation advisable.More

Date of visit: August 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded October 26, 2018

Thanks for the feedback!

Reviewed June 18, 2018

I can't believe the poor organisation of this place. One single girl for a full restaurant to wait on? She had to turn down numerous people who didn't have a reservation, even with tables clearing out later, and sitting there dirty because there simply wasn't...time to clean them. Two more people here (one in the kitchen and one in the restaurant) would have doubled the revenue for that evening, and we had time to observe this, believe me! Because of the severely undermanned staff, we had to wait almost a full hour for our burgers. Our beers were empty for a while by then, and the poor girl just didn't have time to remedy this. Even worse, when the burger finally DID arrive, it was so overcooked it resembled the sole of my shoes: almost black and just as tough to chew. One of the worst burgers I ever had, including McDonalds! I have nothing but the greatest respect for the waitress, who didn't stand still for a single minute and was friendly to everyone. The cook, however, destroyed our burgers (we all agreed on that) and the organisation was a mess. It's not all bad, however, as the onion rings were delicious and the matching beers were well chosen. Not by them though, from what I saw in the menu... This is the third time I've had a bad experience here, so it's not as if I didn't give this a third chance. I won't be coming back again, and will recommend all my friends and family to give this a wide berth as well, sorry.More

Date of visit: June 2018
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 13, 2018 via mobile

Pretty expensive for what you get, but no complaints on the quality of the food and service. You do need to make a reservation.

Date of visit: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded May 14, 2018
Google Translation

Thanks Derek!

Reviewed March 15, 2018 via mobile

Excellent food, excellent friendly service, nice beer. Had the classic with recommended beer and a whiskey to finish. Well done to the staff.

Date of visit: March 2018
Helpful?
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Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded March 22, 2018

Thank you Glen!

Reviewed February 10, 2018

What the hell happened to this place?! It had been a while since I last came here (mid 2017). I remember a great burger with a lovely salad. Friendly and very helpful staff and a restaurant which even at full capacity still had an atmosphere...which felt comforting and ideal for good a conversation. Now there wasn't even the slightest trace of this left. When we entered we saw the layout of the restaurant had changed. There are now high and low tables. We had booked up front but didn't know it had changed, so we requested a low table. Sadly this was not possible because all those tables had been booked. The high tables were not comfortable. The seat was hard and there was little to no decent back support. The staff told us next time to mention low tables during the booking process, which to me seems rather strange. The comfort of a seat should not depend on what table you're sitting on. It also appeared as if there were a lot more tables now to accommodate for more people but the venue is not equipped for this increase in people in my opinion. I could not understand what the person opposite to me was saying half of the time without yelling. This was probably also due to the people next to us being seated just half a meter away. All in all just a terrible restaurant layout. By the time we were preparing to leave the people who were supposed to be seated at the low tables hadn't shown up, safe to say we could have sat there and enjoyed our meal a lot more. Now about that meal. I remember a fresh salad with lots of green and some extra vegetables like carrots and tomatoes, which has been replaced by what appeared like leftover salad drenched in mayonaise. The fries were tasteless. The burger was pretty good but I'm also convinced the patty was smaller than it used to be so yeah not that great of an experience either. The staff felt distant. I remember the waitress last time was a really friendly girl with a lot of enthousiasme which really knew the products well and advised on drinks to have with the burger. None of that now just quickly getting the order into the kitchen. All in all just a really bad experience.There are a lot of burger bars in gent which do a much better job, step up your game.More

Date of visit: February 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded February 18, 2018

Hi Tycho, thanks for your review. We're sorry to hear you don't like the new interior. We're still convinced it has the same mood as before. Happy to hear you enjoyed the burger. Our apologies you had a bad experience. We always do our best...More

Reviewed January 29, 2018 via mobile

Very nice experience except for the burger meat : seriously overcooked, tough and looked as if prepared from frozen meat. 5 stars for the friendly servers though.

Date of visit: January 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jilles_BeerBurgers, Public Relations Manager at Jilles Bier & Burgers Gent, responded to this reviewResponded January 30, 2018

Thanks for your feedback! Hmm, we're very sorry to hear that the meat wasn't good. That's not how it supposed to be of course. Our apologies! Will discuss this with our staff.

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August 16, 2019|
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Response from Jilles_BeerBurgers | Property representative |
Hi there, sorry for the delay. Yes, we have gluten free buns!
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Frequently Asked Questions about Jilles Bier & Burgers Gent

Yes, Jilles Bier & Burgers Gent offers takeout services.

Yes, Jilles Bier & Burgers Gent offers delivery services.

Jilles Bier & Burgers Gent is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 4