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Waffle Factory

Certificate of Excellence
Belgian, Cafe, Fast Food
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Rue du Lombard | Rue de l'Etuve, Brussels 1070, Belgium
+32 495 45 02 40
10:00 am - 8:00 pm
Closed now
All hours
Sun - Sat 10:00 am - 8:00 pm
More Info
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544 Reviews from our TripAdvisor Community

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Showing 238: English reviews
New York City, New York
Level Contributor
30 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

My tour guide recommended Waffle Factory as one of 3 places she would buy a waffle in Brussels (and noted she had been surprised that Waffle Factory was such good quality). i had a sweet waffle that was delicious. I didn't try others so can't compare and contrast, but it definitely didn't taste like a cheap waffle!

Thank emarienyc
Javea, Spain
Level Contributor
356 reviews
225 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Popped in here and tried one of the Liege and one of the Belgian waffles with strawberries 🍓 and cream and loved them both. Very tasty and worth the visit. Downside was that it wasn't fast despite three staff, it wasn't the cheapest and their wifi didn't work. Plus the guy making the savoury waffles was listing to electro on... More 

Thank MrWestSpain
Adelaide, Australia
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Had this just 1.5 hours ago. I am very disappointed with the liege waffle i had. The waffle tasted doughy and has lumps of sugar in it. Paying €2.50 + €1 for the belgian dark chocolate was not worth it. Rather have €1 waffle down the road.

Thank HxH
Guillaume D, Directeur général at Waffle Factory, responded to this review

Hello, We are sorry for this bad experiment .. However, The liege waffle is famous and appreciate for its pearls of sugar (which deliver caramel) , so it's normal if you found lumps of sugar in it .. Next time, if you prefer a light and crunchy waffle, you should choose the Brussels Waffle. Have a good day and a... More 

Level Contributor
93 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We checked the score on TripAdvisor and thought "well, let's go then!". The waffles sandwich are really nice. The quality and taste of the waffles in this place is quite good but not exceptional. Unfortunately the customer service is lacking and although very nice remained quite unpersonal.

Thank Tureatan
Hamburg, Germany
Level Contributor
23 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Staff is unfriendly and stressed out. Waffles are quite expensive - they are good but not better than the ones in every other shop around the area. A waffle with Nutella is 3,5€ - everywhere else we payed 2€ ;) Toilettes are very dirty and the whole shop was full of smoke... I wouldn't bother going here again

Thank FroeWi
Brighton, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 2 weeks ago

I was there a few days ago, I saw a dead rat stuck on carton near the sink behind the reception. The workers were slow and really rude. The waffle was very expansive and not that great

Thank June L
Level Contributor
88 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

There're many waffle shops around the area and we picked the one with the shortest queue. We were lucky as the waffle was hot and tasty (so hot that almost burned my tongue!)

Thank WanderEyes
Berkshire, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We've been there last week. OMG...From entering to the restaurant to our exit the place was full of people and the fresh waffles baking aroma was so so inviting. You couldnot stop yourself by trying it. The waffles were so so light and fresh with lots of sweet and savoury options available to try. Must place to visit to satisfy... More 

Thank Ritu R
Level Contributor
67 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

We came for a crazy waffle sandwich and got a very filling, very cheesy lunch! It was good and very different. Large enough to split if you are not a big eater. I ended up not being able to finish mine. I am a lover of cheese, but I would have requested easy cheese on my order. Good place though.

Thank t33th
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Since I've never tried Brussels waffle and I order one with dark chocolate. It's cool actually but somehow maybe I still like Liege one, it's a good experience still.

1 Thank 大威黃

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Belgian, Cafe, Fast Food
Brunch, Breakfast
Restaurant features
Takeout, Seating, Free Wifi
Good for
Kids, Families with children, Local cuisine, Dining on a budget
Open Hours
10:00 am - 8:00 pm
10:00 am - 8:00 pm
10:00 am - 8:00 pm
10:00 am - 8:00 pm
10:00 am - 8:00 pm
10:00 am - 8:00 pm
10:00 am - 8:00 pm
Location and Contact Information
  • Address: Rue du Lombard | Rue de l'Etuve, Brussels 1070, Belgium
  • Location: Europe  >  Belgium  >  Brussels
  • Phone Number: +32 495 45 02 40

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waffle Factory and other visitors
1 question
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Questions? Get answers from Waffle Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?