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Utter rip off!!!!! Avoid at all costs!!!! They have no intention of giving you your orders; you pay full price but only get the 1st service!!!
Actually unlawful, dishonest and just plain nasty!!! Staff is horrible; never had service like it!!! Shameful on all levels!...Shame on you.More
Food is nice but service is rough and rushed! Lighting bad so you can’t read the menu very easily and you have to do the whole thing at their pace (very fast!) not yours. Not conducive to chatting and taking your time. Shame as food...is good but so rushed, you barely notice it!!!
Will NOT go back.More
It is not the first time I go to Ninja House (and won't be the last one), but this time was a bit disappointing.
We went for lunch (the all you can eat offer) just before Christmas and the restaurant was really busy. Maybe this...is why we were not given everything we ordered. Not a huge issue, as one is allowed to order up to 5 times (so you could request again whatever is missing), but really disappointing. On the other hand, we were given things we didn't order 😁 - we returned them.
I am sure we will go again, but probably better to avoid busy periods.More
We went to this restaurant during lunchtime for their "all you can eat" offer. We were greeted by a waitress that shouted us to leave the umbrella and then left. Apparently asking for somebody to show you a free table is too much to ask....The waitresses never even looked us in the eye and never spoke a word. They would nervously grab our written order in their way out of the room and would bring the servings on their way in. It is understandable the level of the restaurant, but making your customers not feel like a burden is not that much to ask for. Absolutely horrible experience.
The food? It was ok, but even if it were to be the greatest sushi in the world, it is unenjoyable in that environment. For the all you can eat you pay around 19 euros. If you are thirsty, a bottle of water will cost you the great beauty of 7 euros.
Do not suggest and will not be back.More
Waste of time and money.
Very oily food to make you feel full and eat less. Poor food quality.
Also the service (rude staff) and atmosphere are uncomfortable.
Having a simple sandwich or even fries in Brussels is better experience.
Awful all you can eat experience, staff super unfriendly they don't even look at you, we waited for ages for sushis each round, fried food is barely comestible, they charge 7 euros for a 1l bottle of water, they know you are a tourist and...that your not coming back. There are easily much better places with better staff and service and service.More
Food is tasty and well prepared. Although, we visited the restaurant during its "All-you-can-eat" times, the food did not look like any kind of 'large-scale production'. Of course the quality cannot be compared with a high class sushi restaurant, however, a good value for money!...Nevertheless, next to the food, there is also always the service which was terrible! Super super unfriendly and in such an international city not able to speak any other languages than French.
Regarding the toilets - better go before or after. They were not very hygienic and everything but clean.More
It was not the first time in this place. It has never been a 'good one', nor a cheap one. However, it used to be 'ok' and with the AYCE formula...
The last time we went there it was simply DISGUSTING. The fish was tasteless,...and smelly. Cooked stuff was too heavy and the service was awful as usual.
Result?! Both me and my friend had 'digestion issues' for the following 3 days. Never againMore