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Ratings and reviews

#2,269 of 2,365 Restaurants in Brussels
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Diner
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Outdoor Seating, Seating, Serves Alcohol, Table Service, Reservations, Highchairs Available

Location and contact

0.5 miles from Horta Museum (Musee Horta)
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Reviews (143)
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Reviewed November 25, 2019 via mobile

If you want to have a Brunch/lunch with kids in a nice US decor, here is where you should go. Food is correct though a bit expensive but kids love it

Date of visit: November 2019
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Reviewed October 8, 2019 via mobile

Great place for kids, nice staff, lovely decoration, good menu options for kids and even for babies. Food is ok, not great, but a good options to go with kids.

Date of visit: October 2019
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Reviewed February 13, 2019

I can forgive the slow service, but the place is overpriced for pretty basic, mediocre food. It is all about the atmosphere, I suppose, but even then, you'd expect a place like this to at least have decent frites, which it did not.

Date of visit: February 2019
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Reviewed September 21, 2018

We came for lunch and were very disappointing. The place is decorated in a cute decor. My boyfriend and I ordered a club sandwich and the pastrami bagel. We both took two bites and promptly left. The issue was with the construction of the food-...nothing tasted quite right and felt rather cheaply put together. The bagel was very chewy and felt almost under cooked. The pastrami tasted and looked fake. The coleslaw had a very 'stinky feet' taste to it. The club sandwich had cheap cheddar, very little meat, and was extremely cold, limp, and 'blah'. When the waitress came to take our food away, she noticed we had barely eaten our food, and did not say a word to us about how it tasted, or if there was a problem. For the price of each meal (11-15 euros) we both expected something better. I would take your money and go eat a good lunch or brunch at another restaurant.More

Date of visit: September 2018
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Reviewed June 9, 2018 via mobile

Even if sometimes you have to wait a while to get your order, it is always delicious and a nice experience to go to Le Balmoral. Dishes are good and the waiters and owner very efficient. The club sandwich is tasty and the hamburgers, juices...and smoothies have that American flavor we are looking for. Decoration leads you to Dallas, to Route 66 or any of the American coffee in mid-Texas.. and all this in Brussels !!More

Date of visit: June 2018
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Reviewed April 28, 2018 via mobile

ENG : I went there with my mom and we got attacked by the place's manager. We sat down and waited for about 15 minutes before the manager came at us and said to my mom in an angry tone "what's with that face?". Then...she added "it's not like we don't have work to do around here!". I wanted to say that she needed to clean the floor then but whatever, I was shocked. So basically it's pricey (not saying anything about that, we were willing to spend our money in there) but that kind of attack was not expected. FR : je me suis rendue dans ce bel endroit rétro avec ma mère pour un goûter sympa. Le seul problème était le comportement du personnel qui m'a laissée choquée. On attendait depuis 15 minutes (bon, pas très grave mais quand meme) quand la gérante se rapproche et dit dans un ton agressif "C'est quoi cette tête !". Moi je reste complément abasourdie et elle rajoute "ce n'est pas comme si on n'avait pas de travail ici!". A ce point on a quitté le lieu qui en plus avant besoin d'un bon nettoyage à fond.More

Date of visit: April 2018
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Reviewed April 7, 2018 via mobile

Don’t get me wrong, this is a lovely little place but tell me why, oh why, does it take so long to get served ? Food is OK for what it is, and the location ensures a certain type of clientele, but I find the...patron/owner to be over-fussy and ever-present, jumping In unnecessarily when the poor server was trying to do her best. This lead to a little unnecessary tension and additional waiting time when all I wanted was a quick (sic) club sandwich and an orange juice (!) Overall score C minus .... Improve your service ! It’s only just a diner, remember, not a Michelin Star restaurantMore

Date of visit: April 2018
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Reviewed February 4, 2018

I stopped going to Le Balmoral because of their awful habit of moving people around to accommodate larger groups, even when they already started on their food. But when my niece and grandniece visited I made an exception. Kids love the colourful 1960s American diner-style...interior with chrome and vinyl chairs and stools, neon lights, a sputnik chandelier, murals, enamel signs, American license plates, Betty Boop statuettes, and what have you. The prospect of having lunch in a narrow booth with a pink table top was met with delight. We had a cheese hamburger with chips, a club country cheese sandwich, and fried eggs with toast. The food was okay and reasonably priced. Service was quick though not exuberantly friendly. On a Sunday at lunchtime the place was packed and noisy with lots of young children running around. It’s a real shame the 1900s house where the restaurant is located is in such a bad shape. However, architecture lovers will be delighted to discover the many well-preserved Art Nouveau and Art Deco buildings around Place Brugmann. The church (Église Notre-Dame de l’Annonciation), designed by Belgian architect Camille Damman (1880-1969) in 1934 also has Art Deco elements.More

Date of visit: February 2018
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Reviewed October 28, 2017 via mobile

The dinner looks really good decoration wise but it’s dirty, smelly (kitchen is not closed and you get all the smell deep in your clothes) and the food was not good! Another disappointment is the employees, not friendly and they got one order wrong and...tried to blame it on us and make us pay it. They didn’t t even have the decency to apologise! First time in this place and the last one as well!!More

Date of visit: October 2017
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Reviewed October 9, 2017

I ordered a "croque monsieur" to go for almost 10€... The ham was bad, some kind of gelatinous cheap ham and the cheese had no taste. For 10€ they could use real ingredient. I do not recommend this place. The interior design is the only..."interesting" thing there. Save your money ;)More

Date of visit: October 2017
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