We went to this restaurant because we were visiting belgium for 1 week.
We asked the waitress if it was possible to make a special burger, because my girlfriend doesn't like a lot of stuff. She said yes, and we decided to order..
I also...wanted 1 thing removed from my burger. After a loooooong time in 40 degrees celcius... WE got our drinks.. And a long long time later we got our food... WRONG! FOOD!!!!!!!!!!!! They made us the original burgers with everything we did not want. We called the waittress, she then went into the chef and told him what have happened. WE told her we are not going to eat the food if it is not getting fixed. She then went in with the food.... And then they tried to fix it. Then she came back with the food again and the food was still wrong!. Our patience was small. We we were serioustly close to leave the place... She then came out with the burgers and told us that the chef would not allow to "destroy their burgers" The burgers are only delivered the way that is on the menu.. No special things or anything removed, because that's the way he rules the place. Then we told the waittres then we do not want the food. And then she started crying and went into the chef..... All the personel surrounded her.. And she kept crying in the middle of the restaurant. Everybody looked at her. WE thought she was stressed, but serioustly??? you're an adult.. THis is not towards her. This is against the fact that we ordered food in the belief that we could get stuff removed.
It all ended in that we used a translator with google.. To tell her that we are not paying full price.. She then tried to remove the fries from the price?? WTF? The fries were ok... But we weren't going to pay for the burger..My girlfriend left the burger....
I Only paid the price of 1 burger, 2 fries and the drinks because we had our car parked at place where you have to pay for parking... Otherwise I would've taken my hand grabbed my girlfriend and walked away and found another place....
TERRIBLE SERVICE.
THE WORST SERVICE EVER!
NEVER EVER COMMING THERE AGAIN!!!!!!!!
NEVER!!!!!!!
TOTAL IDIOTS WORK THERE..
1/5 stars RATE HERE of how satisfied you were
Service 0/5
Food 0/5
Value 0/5
Sincerely Tourist from DenmarkMore