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Ratings and reviews

RATINGS
Food
Service
Value

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Details

CUISINES
Cafe, European, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options

Location and contact

Grachtengordel-West
0.2 miles from Anne Frank House
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Reviews (489)
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94
61
35
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26
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LanguageEnglish
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Traveler rating
94
61
35
23
26
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All reviews brunch cakes avocado toast grilled chicken place serves cute place bowl latte foodie vegan
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Reviewed September 22, 2020

We had decided spontaneously to have a snack here for lunch. The food was good and the black coffee is highly recommended here. BUT: The service was terrible. The staff was extremely unfriendly. We didn't feel welcome and they made us feel like we were...punishing them now with work.More

Date of visit: September 2020
Helpful?1  
Reviewed August 3, 2020 via mobile

Strange way of service compared to the prices. It looks like the people who work there only stand behind the counter. This is self service for getting food and drinks. And even cleaning the table.. i think the prices are overrated! The food was good,...but overpriced!More

Date of visit: August 2020
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Reviewed June 27, 2020 via mobile

Thought it was a great place to go with my friends for brunch, the atmosphere and location is great, but staff is very unorganised and they have an attitude. Food was average

Date of visit: June 2020
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Reviewed June 27, 2020

Food is horrible and I have never had a worse service. Staff is very unfriendly and unorganised. I would definitely not recommend this place whatsoever.

Date of visit: June 2020
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Reviewed March 1, 2020

The title says it all really! The initial impression was all that Instagram had promised, a beautiful little cafe with pretty food. We waited in the queue which seems to be the norm in Amsterdam, this was fine, if a little chaotic. We managed to...get a table and chose what we wanted, I headed down to the counter to place our order and it was at this point that reality started to set in. The girl at the counter was overtly rude. After a little bit of confusion while placing the order she abruptly dismissed me and told me to stand to the side. I could forgive this as the place was very busy but she seemed to be doing the same with every customer, very poor service. I took the drinks back to the table, which were excellent, and then waited for the food...and waited...and waited. It finally arrived and to be quite honest it was awful. It was cold and very very bland. Funnily enough cold under cooked eggs aren't fun for anyone. My girlfriend ordered something with chicken. She was presented with two lumps of chicken which were barely warm. Don't get me wrong it looked pretty but unfortunately there isn't a filter to improve the taste of the food. I am surprised that Pluk is such a busy and sought after experience, especially when there are so many cafes in Amsterdam which are excellent. Poor poor poor.More

Date of visit: February 2020
Helpful?2  
Reviewed February 27, 2020

Great costumer service, great service and even great conversation with all the staff. Giving you a feel of an American restaurant. Been there 4 times and all the time is great service. Thank you Sihem, char and chawila.

Date of visit: February 2020
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Reviewed January 24, 2020

Horrendous staff - so rude. AVOID. Food was so average and cold, nothing like on Instagram and could get so much better somewhere else

Date of visit: January 2020
Helpful?3  
Reviewed January 20, 2020 via mobile

We went to Pluk last Sunday. After opening at 9 am, we were really excited to order our breakfast, but the service team welcomed us with "kitchen will open at 9:15, so you have to wait. But you can order coffee." The service staff seemed...pretty unable to cope with our order for 3 people. She was unfriendly and at some point bored while decorating croissant at the front desk instead of serving us our 3 croissant. Nice concept but poor service.More

Date of visit: January 2020
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Reviewed January 18, 2020 via mobile

Horrible place to eat at. By the time you place you order you would have lost your appetite, forget the 45 min wait for a table part as that is okay and understandable, but lets start with how rude the staff was. 1. You like...to have a piece of lemon with your ginger tea?well think twice before you ask for it at the cashier like i did as you would get the most horrible stare from the waitress and then don’t even think about asking for it while you are sitting at your table as that is too much of a trouble for them, in other words (lazy staff) 2.you are a party of three but you only order two dishes for sharing. Oh no thats a mistake as you will only get a table for two and the third person can squeeze on the bench if lucky to find a place ! (Cheap) 3.Nothing special about the menu, we ordered the egg royal i would give it an OK at the best,they didn’t put too much thought and work into it.(not as creative as they want you to believe) . And at last after what you payed don’t forget to remove your dishes and place them in the designated bucket :) after all why should they ;)More

Date of visit: January 2020
Helpful?2  
Reviewed December 27, 2019

The cashier was obviously nice and impatient (I am a tourist, the native language of both of us is not English. A little patience!). The waitress also had a sour face. With that data I had to start another day on my vacation in Amsterdam....Not really fun.More

Date of visit: December 2019
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islamaclean
August 9, 2019|
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Response from Sammynicholls | Reviewed this property |
Just go there, it’s amazing
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