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Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$18 - $24
CUISINES
Barbecue, American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (8,874)
Filter reviews
4,452 results
Traveler rating
1,706
1,455
793
291
207
Traveler type
Time of year
LanguageEnglish
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Traveler rating
1,706
1,455
793
291
207
Show reviews that mention
All reviews burger fajitas chicken salad american food minute wait overlooking the canal wait for a table food was lovely hrc hardrock leidseplein europe
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Reviewed October 24, 2020

Service here was good, the waitress did stop by and check in a few times. They honored my Birthday coupon. The food was good. The shop didnt have most things, but they did have the T-shirts and hoodies.More

Date of visit: September 2020
Helpful?3  
hrcamsterdam, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi Edmundo, Thank you very much for your review, great to read you enjoyed your time at Hard Rock Cafe Amsterdam! Looking forward to welcome you back again. If you have more feedback for us, please don’t hesitate to reach out. Warm regards, Hard Rock...More

Reviewed October 5, 2020 via mobile

I've been to a few of these including London and Edinburgh. I'm used to it having steep prices but as I was introducing the venue to my partner I was dissapointed by the lack of memorabilia you would find in other Hard Rocks. If your...going to charge double for your drinks at least make it worth the visit!More

Date of visit: October 2020
Helpful?2  
Reviewed September 11, 2020 via mobile

We drank delicious cocktails in this bar. We had good time and nice mood. There are we can buy presents. Thank you.More

Date of visit: September 2020
Helpful?2  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded September 14, 2020

Thank you for posting your review of your recent visit to our restaurant. We are more than happy about all your nice comments, and also to hear you liked our cocktails. We hope that you come back and visit us again sometime! Warm regards, Hard...More

Reviewed September 8, 2020 via mobile

First of all, a massive thanks to Hard Rock Cafe for still putting on a smaller version of celebrations for Freddie Mercury! We came especially just to join you, so happy we came on the 5th. We had a reservation that was made some time...ago and we were seated straight away and given menus with the street food. What a refreshing change! We really liked it! I ordered the wings and Mac and Cheese with fries. My husband ordered the burgers and another side to go with it. And we also had the Signature Mustache Milkshakes! Queen was on the screens and we were looked after so well by Kresh and Paolo. Thank you so much for another amazing experience! We love that you still put on a great evening despite these crazy times. Til next time!More

Date of visit: September 2020
Helpful?2  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded September 9, 2020

We are so happy to read that you have enjoyed your experience at Hard Rock Cafe Amsterdam, and enjoyed our celebration for Freddie at the weekend. Your kind comments will be passed on to Kresh and Paolo! We look forward to taking care of you...More

Reviewed August 29, 2020 via mobile

we went to several hard rock cafes and we thought that in Amsterdam the level was the same as the others .... absolutely false !!!!! we ran into a rude, arrogant and disrespectful waiter (Richie Ichigo), during the evening we realized that he was drinking...alcohol that he kept stored in the service counter placed outside the room and flirted continuously with his colleague, between one sip and the other made grimaces of satisfaction for what he was drinking, ignoring the customers who called him out of need of service, at one point his Italian colleagues tried to make up for the bad service ... but it was too late !!!! bad evening !!!!More

Date of visit: August 2020
Helpful?2  
72claires, Manager at Hard Rock Cafe, responded to this reviewResponded August 30, 2020

Dear Giovanni, Thank you so much for your review. I am very disappointed to read that your experience was not up to our normal high standard, We have launched an investigation in to the matter to ascertain where it went wrong. Would it be possible...More

Reviewed August 21, 2020 via mobile

Our family of five visited the Hard Rock Cafe for the first time in Amsterdam. Very good service - really friendly and helpful without being in your face! Food was good (although for €20 a burger, it wasn't amazing) but the drinks were really good....Nice view of the canal, too.More

Date of visit: August 2020
Helpful?2  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded August 21, 2020

Thank you for taking the time to write such a nice review. We pride ourselves on our friendly staff and our fantastic food. We are very lucky to be situated in great place with amazing views of the beautiful Amsterdam canals! Warm regards, Hard Rock...More

Reviewed August 19, 2020 via mobile

A must place to go whenever i visit a new city that has a Hard Rock Cafe. Always in need to buy a shirt or hoody of each city where I go for my collection. And this time from Amsterdam. 🤍👍🏻🔝More

Date of visit: August 2020
Helpful?2  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded August 20, 2020

We are so happy to read that you have enjoyed your experience at the Hard Rock Cafe Amsterdam, we look forward to taking care of you again in the future. It's great to hear that you collect our Merchandise and now have a special souvenir...More

Reviewed August 17, 2020 via mobile

My 4-year-old daughter and I celebrated our birthdays by having lunch here on a Sunday afternoon. We ate outdoors on the square. As with previous visits, it was refreshing to encounter friendly (i.e. un-Dutch) service. Unlike many Dutch restaurants, there was no issue providing us...with (free!) tap water, and there was no charge for ketchup and mayo. The food was reasonably priced by Dutch standards, considering the large serving sizes and refillable soft drinks. In addition, it was very reassuring to see Hard Rock’s efforts to maintain the highest level of hygiene amidst the COVID-19 pandemic. First and foremost, all staff were wearing masks! This is no small detail in a country which has belittled their use despite substantial scientific evidence in favor of mask usage and widespread usage worldwide, even in neighboring countries. Staff should still make an effort, however, to wear their masks properly at all times, and not pull them down to their chin. While it was heartwarming to be the object of their birthday cheer, it was alarming for the waiter to be shouting and singing at the top of his lungs with his mask down to his chin. We were glad we were seated outdoors - if we were inside, we may have panicked. The staff also take temperature checks, which I have never encountered anywhere else in the Netherlands. Menus are no longer provided and guests are just asked to scan QR code’s to view the menu on their phones. My wife and I were also pleased that our daughter was given coloring materials, and that we were not charged for the Apple juice she ordered. We ordered wings, baby back ribs and chicken with mac and cheese, along with the huge hot fudge brownie for desert. We found all the dishes tasty and the serving sizes large, and they were served quickly. All in all, we were very happy with our experience here.More

Date of visit: August 2020
Helpful?1  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded August 19, 2020

Thank you for posting your review of your recent visit to our restaurant. We really price appreciate your feedback and it will be passed on to our team! It's great to hear your daughter was happy with our activity packs and that she enjoyed her...More

Reviewed August 11, 2020

As always, the Hard Rock experience was excellent. The food, drinks, service was all excellent. Got seated at the back of the restaurant at the edge of the canal. Was added entertainment watching all the boats going by while enjoying the Hard Rock experience.

Date of visit: August 2020
Helpful?3  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded August 17, 2020

Thank you for taking the time to write such a nice review. We pride ourselves on our friendly staff and our fantastic food. Warm regards, Hard Rock Cafe Management Team

Reviewed August 9, 2020 via mobile

Cannot fault they service here. Our waitress was so lovely and attentive, the manager even came and chatted to us and was also lovely and friendly. We booked a table the day before and thankfully we did as it was so busy. We had a...lovely window table with views over the canal. Good came out quick and was tasty as were the cocktails. All in all we had a great evening.More

Date of visit: August 2020
Helpful?2  
72claires, General Manager at Hard Rock Cafe, responded to this reviewResponded August 17, 2020

Thank you for taking the time to write such a nice review. We pride ourselves on our friendly staff and our fantastic food. Your kind comments will be passed on to the team! Warm regards, Hard Rock Cafe Management Team

View more reviews
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Questions & Answers
Ask a question
173jadev
January 17, 2020|
AnswerShow all 5 answers
Response from HardRock A | Property representative |
Hello, Please be advised that we do not do breakfast anymore. Kind Regards
0
Votes
clarec7807
January 4, 2020|
AnswerShow all 8 answers
Response from matto874 | Reviewed this property |
About €20 per person
0
Votes
Tristhull
September 8, 2019|
AnswerShow all 3 answers
Response from Christine T | Reviewed this property |
Not within walking distance. Best to do a canal cruise and hop off as it stops just by Hard rock
0
Votes
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