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Ratings and reviews

#270 of 1,667 Restaurants in Zurich
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$27 - $110
CUISINES
Japanese, Sushi, Asian, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features
Reviews (213)
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Reviewed January 16, 2020 via mobile

the setting is very stylish. we ordered several different things from the menu in order to get a proper taste - it was all delicious!! teresa, the waitress was very friendly and made up for the long(ish) wait. we will definitely come back and we...totally recommend it!More

Date of visit: January 2020
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Reviewed January 11, 2020

Not the first time I eat here. Quality is very good and the creativity is really good. There are tables or you can sit at the bar where plates are moving around. Due to the great diversity of sushi and other parts, we had all...several rolls. The service is good and friendly. Knowledge increased since my last visit. The location is good with public transport at walking distance and highway within 5 min. Parking is the easest in the nearby parking garage of Sihlcity. A nice evening with tasty food. We had one of us who was sceptical and he is turned into a new sushi fan.More

Date of visit: January 2020
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Reviewed January 4, 2020

I came in with my daughter to this restaurant as we were visiting for one day. The receptionist was pleasant and accommodating. As our waiter took the order he was extremely rude and not accommodating. Just used his fingers to respond without even answering our...orders. Our food came in way too fast cause it’s probably pre prepared. Not very fresh. It also took us another 10 minutes to get a waiter walking right next to us and saying excuse me to try to get attention. We will never come back here again and don’t waste your money!!!More

Date of visit: January 2020
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Reviewed December 26, 2019 via mobile

Amazing sushi and food, the best we had in Zurich by far. The atmosphere is great, the food finely made and tastes awesome. A totally great experience!

Date of visit: December 2019
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Reviewed November 29, 2019 via mobile

Sushi is an art not understood at Kai. Lets start with the service... so rude, and had no clue either about the wines they have...which seem to be very few. Beer is limited to Kai beer, not tasty and warm. The sushi... well we were...a bit scared to order ..but some sashimi is quite good like the salmon, fatty salmon for example. The stuff on the belt - dont touch. Does not taste fresh. Wont be back.More

Date of visit: November 2019
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Reviewed November 26, 2019 via mobile

Have been to Kai Sushi a number of times. I always try and sit next to the conveyer belt so I can choose the sushi / sashimi as it comes by. Sushi is fresh and well prepared. Prices are relatively high (as to be expected)....Service usually decent.More

Date of visit: November 2019
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Reviewed November 21, 2019 via mobile

Small restaurant but the service is nice and we love sashimi there so much... and sushi is you can pick up by yourself.

Date of visit: November 2019
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Reviewed October 13, 2019

My first visit at this restaurant outside the city. Awesome food, really good prepared. Creative. Staff is friendly but a bit more knowledge about the menu would help. Take away available. Even with this really great tasting food, it's overpriced. Public transportation at walking distance...and parking possible at Sihlcity center.More

Date of visit: October 2019
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Reviewed September 22, 2019 via mobile

Do not order online delivery from this place! We ordered at 4.30 pm to be delivered at 7.00 pm, however haven‘t received anything until 9.00 pm! Apparently there was traffic jams, but knowing Zurich you can easily walk through the city back and forth during...this time!More

Date of visit: September 2019
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Reviewed August 16, 2019 via mobile

We went to Kai for the first time on the recommendation of some friends in Zurich that it was the best sushi in town. Well, it went from bad to worse, starting with the absolute poor service (the three waiters in charge of the terrace...have clearly never eaten in a restaurant, we were left with empty plates the whole dinner), over an hour wait while the restaurant was 60% empty at that time, cold edamame (clearly prepared 2 hours before), strange sushis. And the best: it is pricy. If you want to eat good sushis, go to Ginger. If you want to eat industrial sushis, go to Yoshis.More

Date of visit: August 2019
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