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Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

MICHELIN Guide's Point of View

This stylish restaurant stands directly on Europaallee, not far from the railway station (Hauptbahnhof). But it's not only the chic interior and relaxe...
Read more on MICHELIN Guide
About
Genuss, Style und Lebensfreude – willkommen im LOFT FIVE an der Europaallee. Hier treffen neuartige Gaumenfreuden auf eine unbeschwerte Atmosphäre, casual Fast Food auf herzhaftes Slow Food. In unserem Restaurant haben Sie die Qual der Wahl: saftige Fleischstücke, aromatische Burger oder vegetarische Genüsse. Alles kombiniert mit den feinsten Weinen. Schlichtweg genial. Für fantasievolle Drinks, Late Night Bites und eine grosse Prise Coolness begrüssen wir Sie gerne an unserer trendigen Cocktail Bar. Und das alles direkt am Hauptbahnhof Zürich. Wir freuen uns auf Ihren Besuch! Das LOFT FIVE ist ein Betrieb der Segmüller Collection.
PRICE RANGE
$25 - $75
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
CUISINES
Bar, European, Central European, International
FEATURES
Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards, Table Service, Gift Cards Available
Reviews (635)
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192 results
Traveler rating
66
69
31
14
12
Traveler type
Time of year
LanguageEnglish
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Traveler rating
66
69
31
14
12
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Reviewed 1 week ago

Food regular, and rude staff. Bad service in general. Food should be great to compensate, but it's definitely not the case.

Date of visit: February 2023
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Reviewed November 8, 2022

Quick info; this was the second time I visited this place. I did only pay for the gin on my first visit. All of this happened on my second, and definitely last visit there. If there is one thing that I can not tolerate in...any way or fashion in a restaurant, is getting charged extra for tonic water. If you order a gin-tonic, it is normal that the price listed for the gin includes the tonic. Not here. I paid CHF 16 (Already a slightly too high price for a GT. Even for Switzerland.) for my Gin and thought that was it. But nope; they charged me 6 bucks extra for some tonic water, making it an eye-watering CHF 22. A price that should be considered a borderline-scam. When confronting the waiter about the issue and informed him that they did not charge for my tonic last time, he gave me a smug look before telling me that "they always charged for the tonic and that I didn't read the receipt properly" he then proceeded to type in the bill to the Credit card reader. While typing the guy had the audacity to ask for a tip, to which I kindly replied, that the tonic should cover it. If you like gin and your money would stay away from this place. If you don't mind exorbitant prices and cocky wait staff (looking at you, "Louis") and just want some good food, this place is not half bad.More

Date of visit: October 2022
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Reviewed October 15, 2022 via mobile

Very nice atmosphere, excellent service. Stick to traditional dishes. I had a sort of salmon and avocado bowl on quinoa, the quinoa was sweet like a dessert. It was too American style for me.

Date of visit: October 2022
Helpful?1  
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Reviewed October 12, 2022

Place is overcrowded in the evening, better book in advance. Staff friendly but polite. Short menu, but good food quality, even if the plates are quite small. Nice set up and general atmosphere.

Date of visit: October 2022
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Reviewed April 9, 2022

We went a couple times before COVID and it was lovely – great ambiance, good cocktails. We went again last Friday as a reunion with old friends from ETH and it was more than disappointing – awfully cold staff, lack of respect and consideration (ever heard of...kindness towards the client? No?). We waited >30 min to be seated, the manager at some point told us we could not seat where we had been assigned to, with no niceness or consideration whatsoever – like it was our fault – and thereafter the staff acted constantly pissed and disrespectful. Not to be rude, but treating recent 25-year-old graduates and professionals (plus, some happen to be Swiss and therefore staying in the long term) who are living in Zurich and starting a professional life here might not be the best strategy to play. Your loss. We're going to the next cocktail bar, you're not.More

Date of visit: April 2022
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Reviewed February 5, 2022

Horrible attitude of serving people, practically rolling eyes and ignoring, like doing you a favor. Was there with a friend and ordered burgers, the waitress didn’t even ask about how the meat should be cooked. Burger came over salted and the meat quality was poor....Never coming again for the food. The place itself looks fancy and nice atmosphere, but bad service and bad food makes you want to go away immediately.More

Date of visit: February 2022
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Reviewed January 7, 2022 via mobile

Great experience at the LoftFive for the New Year event in 2021. We went there as a family (4 adults & 2 teenies). The team is super customer oriented, professional and responsive to any requests you might have. Food was excellent and of great quality,...as well as wine and drinks served. The evening was simply great and I can only recommend the place.More

Date of visit: December 2021
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Reviewed December 18, 2021 via mobile

1.5 hours waiting for a hamburger as main dish. After telling twice to the waiter, he said that basically the restaurant was full and it is what it is. Arrogant attitude and poor organization. Not comming back.

Date of visit: September 2021
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Reviewed November 6, 2021 via mobile

Environment is nice. Food is okay. Sevice is impolite. Once you paid and gave them a tip, they do not care about you anymore. While we put on our jackets, they told us that people are already waiting for the table (despite we reserved the...table for the evening)…. in addition while getting ready to leave the started preparing the table.More

Date of visit: November 2021
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Reviewed October 15, 2021 via mobile

It was amazing! Quality of food and service just perfect! Very friendly staff. We had an amazing night out enjoyed every minute of it. I absolutely recommend this restaurant. Thank you so much I’m coming back soon.

Date of visit: October 2021
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Reviewed December 7, 2020 via mobile

Located in the very heart if the city center, only 5 mins from the main train station . The place is very modern yet classy looking with covid precations. I was surprise that they have enough guest during lunch time. They also have a lounge...for *after work drinks* Food price is ok service is good. Food recommendations Tartare and there Burger. Overall worth recommending.More

Date of visit: December 2020
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Reviewed September 30, 2020 via mobile

Every time - the best. For lunch (burgers are 😍 and they can always make a skinny burger for you). For after work - best cocktails and stylish setting. Just try it!

Date of visit: September 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 8, 2020 via mobile

Overall this was a very good stop for me In Zurich while waiting to head to the airport. It’s a bit awkward to find as it’s not on a commercial road and there are works taking place around. The venue is nice with some hip...trendy design. I missed the lunch menu (which finishes at 2pm) but was able to order a decent meal via the bar menu. I had the burger which comes with fries and has a great présentation. Taste is good. Not the best I’ve ever had but good. The meat which is a mix of beef and pork was very juicy. Service was friendly and efficient. Would go back.More

Date of visit: February 2020
Helpful?2  
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Reviewed February 1, 2020

My sister and I with my husband had an informal dinner there last night and truly enjoyed it. Loft Five appears to be quite a hip and trendy place but caters for everybody. We liked the decor, the service and very importantly, the food. The...burgers were excellent even if a bit pricey as someone else commented on already. But regardless, it's definitely worth it and we will go there again for sure.More

Date of visit: January 2020
Helpful?1  
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Reviewed December 4, 2019

We celebrated our Xmas Company event there! The place is really fancy & casual with a nice vibe (especially around the huge wood table). The food was good and the service kind & professional. It was a great evening!

Date of visit: December 2019
Helpful?
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LOFT FIVE, Zurich - Langstrasse - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about LOFT FIVE

LOFT FIVE is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5