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RATINGS
Food
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Value
Atmosphere

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CUISINES
Swiss
Special Diets
Gluten Free Options, Vegetarian Friendly
Meals
Breakfast, Lunch, Brunch
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meals, features
Reviews (676)
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Traveler rating
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All reviews cakes apple strudel ice cream old town charming cafe coffee and cake
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Reviewed 5 days ago via mobile

We were waiting for ~10 minutes to be seated. The guy who guided us to our table told that we will be served by the table and can order everything when seated. It smelled with sweat in the room. The guy who was serving us...came by in ~5 minutes, threw a couple of menus to the table and was gone for another 5 minutes, said nothing. In menu was only drinks and food, but no deserts. When ordering we said that we want to order deserts, it was too loud in the room, he answered, I didn’t hear, asked him politely to repeat once again. With yelling tone he answered “AS I JUST SAID TO YOU, YOU NEED TO ORDER DESERTS DOWNSTAIRS AND BRING THEM YOURSELF, UNDERSTOOD?”. The tone was awful and nearby tables were kinda shocked too. When ordering deserts downstairs stuff asked why don’t we order deserts by the table? Have brought all the deserts ourselves, tried and it was disappointing. The cream on all the deserts is made out of butter, it is too much of it and deserts taste like butter. Cheesecake and chocolate mousse cake were good, but not good enough for this situation to be forgotten. Nobody asked us if we liked the food. Had to catch waiter by the hand to pay. Never again. 80 CHF without tips.More

Date of visit: January 2023
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Reviewed 4 weeks ago via mobile

Absolutely love this place. Atmosphere, beautiful décor, wonderful food and lovely staff. What more could you ask for!

Date of visit: January 2023
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Reviewed November 23, 2022

Service was extremely terrible and rude. I ordered an affogato (espresso with ice cream) and the waiter brought me an espresso shot with whip cream instead. I sent it back to get it remade. The waiter came back and started to yell at me and...argue with me that he made it correctly with ice cream in it. But I know 100% for a fact that it was made without ice cream, only whip cream. He still argued with me until I finally gave in and let him win. Also, our tea tasted like water with no tea flavor at all, and was clear. Also, you market yourselves as a "tea room" but you serve your tea out of tea bags and not loose leaf tea? In addition, the tea was so old and so weak in flavor that the color was clear like water, and had no taste of tea at all, just like warm water. That is truly a scam and you should not be calling yourself a tea room. I am extremely unhappy and upset about the customer services I received as well as the quality of the drinks.More

Date of visit: November 2022
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Reviewed June 29, 2022

Our first stop when we arrived in Zurich's Old Town was a visit to "1842 Cafe & Confiserie" for coffee and cake. The interior of the cafe is amazing, lavish decor, flowers everywhere and counters loaded with the most amazing looking pastries and cakes. The...vintage cash register was amazing too, and the staff were very finely attired in their uniforms. We sat outside and watched the world go by with an Iced Latte and a piece of cake and it was fabulous. Prices are a little expensive 30CHF (£26) for two Latte's and two pieces of cake, but it was delicious.More

Date of visit: June 2022
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Reviewed March 1, 2022 via mobile

Very small selection of cakes. I chose the chestnut cake, it tasted like it was very old, it smelled bad. The chocolate drink I ordered was also quit bad. When the waitress came to ask me if w everything is ok, I told her about...the cake and she made a sad face and sound, shame on you, I expected so much more from a place with this reputation.More

Date of visit: February 2022
Helpful?1  
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Reviewed October 24, 2021

We were informed to wait by a sign board. Ã Waiter after three minutes asked us to follow him! A waitress came and ordered us to go Back and wait. Just for thé records there were available tables already ready! Her tone was sacartisc and...rude and made this amazing place experience unworthy! It is a Shame!More

Date of visit: October 2021
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Reviewed September 12, 2021

This delightful restaurant was recommended by a friend and I am so glad that I followed up on her recommendation. I was fortunate to visit during summer so I could dine on the terrace. I opted for a lemon tattered and black tea; perfect for...a hot afternoon. The rare was deliciously lemony. The tea came in a well used teapot which kept the tea very hot. The staff are friendly and do not display an attitude (I can just about tolerate serving you) which is common in popular Nt American restaurants. I didn’t try the hot chocolate or apple strudel, because these are my daughters favourites and I will way unto she can join me. I will return to this charming cafe when I return to Zurück.More

Date of visit: September 2021
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Reviewed October 4, 2020

A quick, early morning visit to check out the Red Room again. I arrived early so I had a choice of seating. The staff was friendly upon entering. Kevin took my order and recognized me from my previous visit. I‘m sure he will remember our...interesting discussion concerning the cheesecake and Russian cake. I enjoy chatting with him on my visits. I enjoyed my soy milk (lactose-free, hazelnut milk also available) hot chocolate and cheesecake. I always look forward to visiting my favorite room in the city after a long absence.More

Date of visit: October 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 27, 2020

I know this place for many years. It used to be one of the best coffee shops in Zürich with fantastic cakes etc. now it has changed a lot. The decor is still very nice. But unfortunately the quality of the products has dropped significantly....The cake I had was really not good, no taste and very dry. The hot chocolate was good. Service was not very attentive and a bit too casual for such a nice place. Please note that despite Covid the distance between guests is very limited so you might not feel very comfortable. Definitely a pity it has not the same quality level anymore. Hopefully one day they will improve the quality.More

Date of visit: September 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 9, 2020

This cafe has been here for almost two centuries and its retained its old world charm with all the modern amenities! There is so much demand for tables here that a half an hour wait in a queue is quite normal. We were 7 of...us and got a table on the second floor and till then, amused ourselves with admiring the beautiful Christmas confectionery there!More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 8, 2020

The best hot chocolate that I had in Zurich! In this cafe, you can find a cosi place to stop and have tasteful and interesting flavors. I recommending for sure. Once you will be there, one thing is sure that you never regretted!

Date of visit: January 2020
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Reviewed December 30, 2019 via mobile

Old and Classic Place We walk in for late BF. Wait for queue a while. Then we go to second floor and order for Double Espresso and Bubble Ginger. We got valuable Time here..

Date of visit: December 2019
Helpful?2  
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Reviewed December 21, 2019 via mobile

Tourist trap. I ordered an apple strudel and it comes microwaved (I confirmed with the waitress). Soaked dough and very blend in flavor. Doesn’t recommend.

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 15, 2019

We enjoyed hot chocolates (with cream), an apple strudel and a flammkuche... Really enjoyed the decoration, hot chocolates and the desert. The flammkuche was a bit dry. Staff were very helpful! We will be back!

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 7, 2019

We stopped at our favourite café for their excellent, large breakfast of muesli, gipfeli, bread, bread roll, butter, jams, orange juice and coffee. A lovely place to relax and people watch after the morning’s exercise! Friendly service and a great terrace. Highly recommend.

Date of visit: October 2019
Helpful?
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Questions & Answers
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caseyaf94
June 29, 2019|
AnswerShow all 2 answers
Response from Mobile02366394740 | Property representative |
Dear Caseyaf94 Thank your for your request. We have gluten free options for pastry. Right now we have Orangemousse with carrots and blackberry mousse with hazelnut japonaise. We are looking forward to welcoming you... More
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Maeve K
March 21, 2016|
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Response from JetsettingOzpatriot | Reviewed this property |
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CAFE & CONDITOREI 1842, Zurich - Old Town - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Café & Conditorei 1842

Yes, Café & Conditorei 1842 offers takeout services.

Café & Conditorei 1842 is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5