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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
American
FEATURES
Reservations, Seating, Serves Alcohol, Accepts Credit Cards, Table Service, Takeout, Outdoor Seating
Reviews (293)
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89 results
Traveler rating
31
29
9
6
14
Traveler type
Time of year
LanguageEnglish
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Traveler rating
31
29
9
6
14
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Reviewed August 23, 2020 via mobile

Very poor service, impolite and totally ignore our demand. After we order, they told us our meet is finish, very funny. The meat is totally uncooked, frites also horrible, whole plate looks worse than a dog food. If you want to abusing yourself, come here...now!More

Date of visit: August 2020
Helpful?
Reviewed April 6, 2020 via mobile

By far best burger in Lausanne! Amazing atmosphere and really competitive pricing, I especially love the fries!

Date of visit: February 2020
Helpful?
Reviewed November 5, 2019

Saddest burger I have ever eaten, no topping other than a leaf of wilted lettuce and some ketchup. The lettuce in the salad was so wilted that fruit flies came out of it.More

Date of visit: November 2019
Helpful?
man0tb, Manager at ZooBurger, responded to this reviewResponded November 7, 2019

We always happily respond to any constructive feedback. In this instance, if you indeed are talking about our Marterey adress, the salad was freshly cut that same morning at our organic farm, I saw to it in person. Unfortunately being anonymous seems to help people...More

Reviewed November 3, 2019

Always a great place to visit, which is why I keep going back. Food is always delicious, I recommend Tomme Sawyer! The atmosphere is always welcoming and staff is super friendly. I visit at least once a month and always drag my friends to try...it out. Keep up the good work!More

Date of visit: November 2019
Helpful?
Reviewed November 2, 2019 via mobile

We went to this ZooBurger in Rue Marterey for late lunch a bit after 14:00 as the website and TripAdvisor claimed they were open continuously till later. We saw people eating surrounded by chairs on the tables. We tried to order and than the owner...or manager claimed that “exceptionally” he decided to close now as his partner didn’t arrive and so he refused to serve us. We were very disappointed as we drove there specially and thought this is no way to treat clients. I strongly recommend to avoid going to this place.More

Date of visit: October 2019
Helpful?1  
man0tb, Gérant at ZooBurger, responded to this reviewResponded November 3, 2019

Thank you for your feedback, we take it very seriously and this sort of thing should not happen. Could you please specify when your visit to the restaurant was? This will greatly help us to solve the issue at hand.

Reviewed October 25, 2019 via mobile

What kind of burger place does NOT have any FRIES on a Friday night? The salad is not exciting, classic and the sauce very aïoli. Definitely NOT coming back...More

Date of visit: October 2019
Helpful?
man0tb, Manager at ZooBurger, responded to this reviewResponded November 7, 2019

"what kind of burger place does not have any fries on a Friday night?" Maybe a burger place where fries are entirely homemade and where they are so good customers order them faster than we can prepare them from time to time ;) Thanks for...More

Reviewed October 25, 2019 via mobile

We took a salad, it was WAY overpriced. It was nearly pure salad with not enough sauce and nearly nothing to go with the green... Very disappointing. Not a place to visit.More

Date of visit: October 2019
Helpful?
man0tb, Manager at ZooBurger, responded to this reviewResponded November 7, 2019

Thanks for the advice, we kinda agree with you on that one ^^ Although our salads are freshly prepared, and come directly from our organic farm partner, it is just salad, and let's be honest, we all prefer fries! Next time go for the fries,...More

Reviewed April 9, 2019 via mobile

Funky burger joint with very tasty handmade burgers and good selection of craft brew beers. Thanks guys, the walk up the hill from Ouchy gave us an appetite and you did not disappoint!

Date of visit: April 2019
Helpful?
Reviewed September 25, 2018 via mobile

Nice atmosphere and people, food is also very good, allergy friendly and serving local products (drinks,..). I personally find it expensive but still definitively one of my favorites in Lausanne!

Date of visit: September 2018
Helpful?
man0tb, Gérant at ZooBurger, responded to this reviewResponded November 12, 2018

Thanks for your comment!

Reviewed August 22, 2018 via mobile

With its great fries accompanied with garlic sauce, Zoo burger is definitely top 5 of Lausanne's burgers. Only point to make is that the burgers are a bit dull in terms of texture. Do not forget to ask for a bloody steak, which helps fixing...the issue. Service can be messy and time taking, so relax and enjoy the food with a good beer to wait.More

Date of visit: August 2018
Helpful?
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