We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hotel des Balances

Certificate of Excellence
$$$$
Swiss, European, Central European
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
41414182828
Website
Today
7:00 am - 10:00 pm
Open now
All hours
Hours:
Sun - Sat 7:00 am - 10:00 pm
More Info
Add Photo Write a Review

344 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 168: English reviews
Level Contributor
10 reviews
3 restaurant reviews
5 of 5 stars Reviewed 1 week ago

Made a reservation through their online portal. Somehow, although I got a confirmation text, they didn't have a record at the restaurant. But no worries, they set us up a very special table that had a direct view of the river. Food and wine was delicious. Service was gracious and elegant.

Helpful?
Thank lawbabie
Knoxville, Tennessee
Level Contributor
210 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place! Food is excellent! We arrived without a reservation and were able to sit at a table on the rail by the water. We ordered our entree and were surprised to get a complimentary salad that was delightful! Loved that the source of the food is included on the menu! After dinner we were given complimentary chocolates! So delicious!... More 

Helpful?
Thank thesportsmom
Misgav
Level Contributor
86 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As we were staying at the hotel, we decided to try their restaurant one evening. We were disappointed! My wife's food arrived not completely cooked, and almost cold. My meal was also not the standard that I expected.

Helpful?
Thank young-fellow
Zeist, The Netherlands
Level Contributor
25 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel, smack in the center of Lucern, wonderful room, super breakfast, lovable personnel. The restaurant has a great terrace.

Helpful?
Thank GertjanLind
Level Contributor
32 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I followed the recommendation of a friend and tripadvisor.... And I got it right. Amazing scenery, best terrace over the river and view to the bridges of luzern. The food was a set of different dishes swiss/international, amazing combination of different typical ingredients. The service is worth to mention, extremely well prepared, kind and professional. Pure swiss made. I love... More 

Helpful?
1 Thank Felipe Z
Lisbon, Portugal
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tiny but beautiful terrace over the lake. Food and service are very nice. Helpful staff . Good place to relax at lunch during a touristic walking day

Helpful?
1 Thank Antonio C
Lucerne, Switzerland
Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 23, 2016 via mobile

One of the coziest hotels in Luzern, very central, on the bank of the river, close to the lake, nice views, VERY good cuisine, nice service and staff.. Highly recommend for families and couples fir a romantic escape. ..

Helpful?
1 Thank Skala1977
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 14, 2016 via mobile

Good quality at Swiss prices. The chef has good ideas, but ad usual germans exceed with the quantity of vegetables and salad on the side of the main ingredients. Personell is professional and friendly, except the maitre quite rude and without the "style" for a restaurant which aims to high standard

Helpful?
1 Thank Mario P
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Mario P, thank you very much for your feedback. We highly appreciate our guests’ comments on their experience. We would be happy to welcome you back to our restaurant. More 

Level Contributor
82 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 10, 2016

We were looking for a break from walking and sight seeing when we found the restaurant. We decided to go in and sit at the bar where we had our first Aperol Spritzes and a charcuterie board. There was a piano player just behind us at the bar, and the view was amazing. The service was also top notch. I... More 

Helpful?
1 Thank sharon_travels12
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear sharon_travels12, many thanks for your great review. Best regards from Lucerne! More 

Washington
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 1, 2016

About the service: our server took her time with us and made great recommendations. One couple ordered a cheese selection as an appetizer (that wasn't offered on the menu that way), and she made it happen. They loved it so much, they told us later that those cheeses were the best they had ever had! So then I wanted to... More 

Helpful?
3 Thank Karen H
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Karen H, what a fantastic review, thank you so much! We are very happy that you and your friends had an unforgettable time in our restaurant and we will happily share your compliments with our staff. More 

Travelers who viewed Hotel des Balances also viewed

Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
 

Been to Hotel des Balances? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$40 - $163
Cuisine
Swiss, European, Central European
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar, Highchairs Available, Free Wifi
Good for
Romantic, Scenic view, Bar scene, Local cuisine, Business meetings, Special occasions, Families with children
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
7:00 am - 10:00 pm
Tuesday
7:00 am - 10:00 pm
Wednesday
7:00 am - 10:00 pm
Thursday
7:00 am - 10:00 pm
Friday
7:00 am - 10:00 pm
Saturday
7:00 am - 10:00 pm
Location and Contact Information
  • Address: Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: 41414182828
Description
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel des Balances and other visitors
1 question
Ask a question
Erode, India
2 months ago

See all questions (1)

Questions? Get answers from Hotel des Balances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?