We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Hotel des Balances

Certificate of Excellence
Swiss, European, Central European
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
7:00 am - 10:00 pm
Open now
All hours
Sun - Sat 7:00 am - 10:00 pm
More Info
Add Photo Write a Review

328 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 162: English reviews
Lucerne, Switzerland
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

One of the coziest hotels in Luzern, very central, on the bank of the river, close to the lake, nice views, VERY good cuisine, nice service and staff.. Highly recommend for families and couples fir a romantic escape. ..

Thank Skala1977
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Good quality at Swiss prices. The chef has good ideas, but ad usual germans exceed with the quantity of vegetables and salad on the side of the main ingredients. Personell is professional and friendly, except the maitre quite rude and without the "style" for a restaurant which aims to high standard

1 Thank Mario P
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Mario P, thank you very much for your feedback. We highly appreciate our guests’ comments on their experience. We would be happy to welcome you back to our restaurant. More 

Level Contributor
63 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking for a break from walking and sight seeing when we found the restaurant. We decided to go in and sit at the bar where we had our first Aperol Spritzes and a charcuterie board. There was a piano player just behind us at the bar, and the view was amazing. The service was also top notch. I... More 

1 Thank sharon_travels12
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear sharon_travels12, many thanks for your great review. Best regards from Lucerne! More 

Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

About the service: our server took her time with us and made great recommendations. One couple ordered a cheese selection as an appetizer (that wasn't offered on the menu that way), and she made it happen. They loved it so much, they told us later that those cheeses were the best they had ever had! So then I wanted to... More 

1 Thank Karen H
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Karen H, what a fantastic review, thank you so much! We are very happy that you and your friends had an unforgettable time in our restaurant and we will happily share your compliments with our staff. More 

Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We checked in for 2 nights at des balance Lucerne.The location of the hotel is amazing and breathtaking.It is situated besides the lake.On our checkin we were upgraded to junior suite lake view room ;we had booked lake view room .The courtesy of the stay was amazing and the restuarant besides the lake serves mouth watering dishes.I am an Indian... More 

Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear SATYAM G, many thanks for your great rating and the kind comments. We are glad that you enjoyed an amazing stay and would be happy to welcome you back. More 

Singapore, Singapore
Level Contributor
8 reviews
6 restaurant reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Great setting. Outstanding food. Good service. Would recommend Not a good options of you're group has young kids Ask for an outside seating if your visiting in the summer

Thank Twinkletoes68
Philadelphia, Pennsylvania
Level Contributor
23 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we did not have the budget to stay here with a large group, but we walked over and had drinks and enjoyed their gorgeous patio! Views were SPECTACULAR!!!

Thank MarieKenny
Lucerne, Switzerland
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a business-lunch on the terrasse is the non-plus-ultra- for you get a 3-course menu on one plate and don't loose time with choosing .meanwhile you can talk while admiring a great river scenery and a great kitchen!

Thank christinesV5192IM
Level Contributor
153 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Tucked away on the river, romantically removed from the tourists- this is a lovely place to have wonderful food and enjoy the scenery. Everything was perfect here- the service, the food, the setting- what else can you ask from restaurant!

Thank KerwinN
Tolland, Connecticut
Level Contributor
31 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We reviewed the menus posted during our afternoon shopping trip in Lucerne. We were looking for a specialty dish and found it on the menu, fristsdis pastetle. Our tour guide had explained the dish and it sounded great. When we arrived we were informed that the summer menu had just been activated and our dish was no longer available. We... More 

Thank Robert M

Travelers who viewed Hotel des Balances also viewed

Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne
Lucerne, Canton of Lucerne

Been to Hotel des Balances? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4.5 of 5 stars
Average prices
$40 - $163
Swiss, European, Central European
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar, Highchairs Available, Free Wifi
Good for
Families with children, Bar scene, Scenic view, Special occasions, Local cuisine, Business meetings, Romantic
Open Hours
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
Location and Contact Information
  • Address: Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: 41414182828
In Balances restaurant, Luzern, head chef Andy Fluri creates culinary masterpieces with great success. This master chef, who has been awarded 14 points by the prestigious Gault-Millau guide, takes his guests on a flight of fancy for the taste buds, with delicacies such: as cream of parmesan soup with basil Espuma and beef fillet steak carpaccio; braised veal cheeks in a truffle jus, served with a potato and onion mash and savoy bacon; or dumplings filled with chocolate and nuts, accompanied by apple mousse with sour cream and banana ice cream. All meals are prepared with only market fresh produce and everything is produced according to the season. Guests are welcomed with historic flair, which is also in keeping with modern design and makes for a stylish establishment decorated in warm, natural tones. This extraordinary ambience is even more enhanced by the terrace, which looks directly on to the Reuss, which sets the mood not only for the romantics, but for all diners, as there is a sense of being on the Venecian Grand Canal.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hotel des Balances and other visitors
1 question
Ask a question
Erode, India
1 month ago

See all questions (1)

Questions? Get answers from Hotel des Balances staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?