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Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$2 - $5
CUISINES
Italian
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features
Reviews (7,836)
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2,435 results
Traveler rating
1,984
326
87
21
17
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LanguageEnglish
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Traveler rating
1,984
326
87
21
17
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All reviews gelato gelateria ice cream mango world champion long line worth the wait our tour guide unique flavors moved quickly white chocolate pine nuts visiting san gimignano queue lines pistachio lavender
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Reviewed 2 weeks ago via mobile

Delicious flavors - both sweet, savory and unusual flavors we had never seen before. We loved the gelato, and the welcoming Sergio who spoke to everyone and made it a really fun experience!

Date of visit: May 2023
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Reviewed 2 weeks ago via mobile

The gelato is amazing! The have traditional an untraditional flavors.If you see a long line! Don’t worry! They gave many people assisting the customers but be ready to order because they don’t like to waste time…

Date of visit: May 2023
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Reviewed 2 weeks ago via mobile

It is simpy the best gelato we ever had ( and we had a lot of gelato) Amazing, unique flavours. My favourite was italian garden (tastes like tomato and basil).

Date of visit: May 2023
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Reviewed 2 weeks ago

Some of the best gelato we have ever had in Italy - the queue may seem long but they churn through it quickly which makes it a little hectic when you make it to the front. They have all their flavours available via a QR...code so that you can decide whilst you are waiting.More

Date of visit: May 2023
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Reviewed 2 weeks ago

The best ice cream in the world? I think so, and so do the reviewers. The staff in the shop work very hard to keep up with the demand for this gourmet delight.

Date of visit: June 2022
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Reviewed 3 weeks ago

The best ice cream I have ever tried. One flavour was for sure named Michelle, waw..delicious. I will be back for sure.

Date of visit: May 2023
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Reviewed 3 weeks ago

Don't really understand the hype of the place. We stopped by twice during our stay in San Gimignano. First time, tried the rosemary/raspberry and blackberry/lavender. Both just tasted like berry sorbet. No distinctive flavors of the herbs. Second try - gorgonzola with walnuts. I love...savory ice-cream, but this was too savory. Best we tried was the mint. However, in the end, both my husband and I had stomach-aches from the gelato for hours afterwards. We are not lactose intolerant. Usually happens when the products isn't as pure as indicated. And, we only had the smallest portion in a cup. Nothing special. Sorry.More

Date of visit: May 2023
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Reviewed 4 weeks ago via mobile

The ice cream was the best i had in Italy. The portions are (very) large and taste great! There was a big queue but the staff was so quick and we waited only 5 minutes. If you visit San Gimignano you must get this ice...cream!More

Date of visit: April 2023
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Reviewed April 26, 2023

The best ice cream ever and ever, worth the trip just to taste the ice cream, a place I will never forget

Date of visit: April 2023
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Reviewed April 22, 2023 via mobile

The best gelato in the world. But what really makes it special is the owner, Sergio. He takes the time to speak to each customer in their own language and he is the core of the business. The gelato is worth every penny for the...quality and experience. Don't miss the opportunity to visit this gem!More

Date of visit: April 2023
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Reviewed April 21, 2023 via mobile

Excellent gelato Special Pistachio!!! The service was fast We came at the opening and there was a line but they gave service with a smile

Date of visit: April 2023
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Reviewed April 16, 2023

My wife and I both enjoyed a combination of mango and strawberry gelato from Dondoli's. We walked through the town square in which the gelateria sits early in the afternoon and the line for this establishment's gelato was at least 100 feet long. The line...had subsided a bit when we stopped by after having dinner - the line was probably only 25 feet long. Dondoli's probably had 6-8 people working feverishly behind the counter serving gelato - we got through the line in under 10 minutes. My wife had the small 3.50EUR waffle cone while I enjoyed the 7EUR large cup. I though I have had gelato before - I was wrong. This gelato was very rich and velvety - truly amazing! My wife and I are probably spoiled for all future ice cream, frozen yogurt, and America's version of gelato.More

Date of visit: April 2023
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Reviewed April 12, 2023

A must stop at San Giminiano. Just like that. The many flavors that they sell are all great. Without exceptions. Once a world winner for the best gelato, the tradition and the variety makes this shop a obligatory stop

Date of visit: March 2023
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Reviewed March 29, 2023

Lots of signs proclaiming the "best gelato" in this square - both this place and one other. We tried their gelato. My wife got a combination of chocolate and cookies and proclaimed it tasty. I got Cannella (Cinnamon). I was surprised how enjoyable it was...and proclaimed it delicious ! I can believe, this place has the world's best.More

Date of visit: March 2023
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Reviewed March 21, 2023

It's no wonder this place has won awards for the best gelato in the world! Everyone in our group loved their gelato. I had saffron, which was amazing!

Date of visit: March 2023
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GELATERIA DONDOLI, San Gimignano - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Gelateria Dondoli

Yes, Gelateria Dondoli offers takeout services.

Yes, Gelateria Dondoli is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Gelateria Dondoli is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4