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Travelers' Choice


Special Diets
Vegetarian Friendly, Gluten Free Options

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Florence Historic Center
0.2 miles from Galleria dell'Accademia
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Reviews (242)
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Reviewed 5 days ago

This is our second visit to my sugar, our first was in November 2019. We accidentally came across the shop and it didn’t disappoint. So as we returned to Florence we had to go back and any fears of maybe it won’t live up to...previous expectations were dispelled after first taste. Just the best gelato in Italy hands down.More

Date of visit: May 2021
Reviewed October 4, 2020 via mobile

No need to give many details, this ice cream is just fantastic and delicious! You can taste the top quality ingridients, simply go there.

Date of visit: October 2020
albertobN4419AB, Altro at My Sugar, responded to this reviewResponded October 5, 2020

We are happy! Thankyou so much for this review

Reviewed August 14, 2020 via mobile

Fantastic home-made gelato. Don't expect any fancy variations, though. They stick to the basics (16 varieties when I went), but do them very well. Every variety ist just a little bit different then you expect it to be. By far the best gelato I came...across during my Italy trip...and I tried a LOT.More

Date of visit: August 2020
albertobN4419AB, Proprietario at My Sugar, responded to this reviewResponded September 5, 2020

Dear Marcus Thankyou for this review! We are happy

Reviewed March 20, 2020

My Sugar's gelato is excellent. .Smooth, creamy and flavourful. This is a little gem snuggled in on De'Ginori not even 5 minute walk from Duomo Piazza. Very worth the short walk. My favourites, caffe, salted caramel, dark chocolate and strawberry. I had to cut my...trip short due to the virus but the last euro I spent in Florence was at My Sugar. I will returnMore

Date of visit: March 2020
Reviewed January 1, 2020

We sampled it everywhere we went and as you can imagine, it was great everywhere, but this little place was some of the best in Italy and had some unique flavors too. It's just a little storefront a bit out of the way, but it's...worth finding it, as it's not to be missed. Even my 4 year old grandson loved it.More

Date of visit: November 2019
Reviewed December 14, 2019

The gelato was excellent. The worker was nice enough but mostly all business. There was a sign outside saying this shop won the 2016 Gelato Festival Firenze contest. The shop itself is small with not really any room to sit inside.

Date of visit: October 2019
Reviewed December 8, 2019 via mobile

The best I’ve had in Italy...so far. Pretty much had gelato every day since being in Italy. Can’t imagine better. The texture and flavor were amazing. So smooth and not too sweet. Perfect!

Date of visit: December 2019
Reviewed November 9, 2019

As you wander around Florence you'll see many gelato stores, many of them have their displays piled high to entice the customer, they look great but should be avoided, it's piled high and make fluffy by whipping it too much, leaving the taste bland and...insipid. My Sugar does the oppostite, just serving up great quality gelato made with quality ingredients and introducing some interesting flavor blends. One of my favorite stops in Florence. Do it.More

Date of visit: November 2019
Reviewed October 28, 2019 via mobile

I run into this gelateria while strolling around. I love ice cream and I had already tried in other shops... None was that good! This is really tasty and won a prize 2016.

Date of visit: October 2019
Reviewed October 18, 2019 via mobile

My Sugar is on my list of best gelaterias in Florence! We had dark chocolate, hazelnut, strawberry, lemon and stracchiatella. The owner uses fresh ingredients from the nearby market. And there are dairy free vegan options too! Yummy

Date of visit: October 2019
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Frequently Asked Questions about My Sugar

  • Yes, My Sugar offers takeout services.

  • Yes, My Sugar offers delivery services.

  • My Sugar is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 5
    • Service: 5
    • Value: 5