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#21 of 195 Dessert in Florence
Certificate of Excellence
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Via del Campanile, Florence, Italy
10:30 am - 11:00 pm
Open now
All hours
Sun - Sat 10:30 am - 11:00 pm
More Info
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1,739 Reviews from our TripAdvisor Community

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Showing 779: English reviews
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Gelato wasn't anything special, but the girl at the counter really made me feel like serving us was a huge inconvenience for her. Really sorry to trouble her, don't recommend anyone else does either.

Thank lintocs o
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

While this place may be small and not offer that many flavours it certainly make up for it with the quality and taste of the gelato. It is amazing and some of the most authentic flavours I've tasted. Excellent prices and great size cups.

Thank Razia B
Dublin, Ireland
Level Contributor
70 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Sought out this place because the guide book raved about it. I don't see what they were raving about. Was here about 9pm on a Saturday night, expected queues but place was empty. Staff were very rude. I felt as though I'd intruded on a place which was closing for the night and inconvenienced them by showing up. They then... More 

Thank Catherine-Dublin
Level Contributor
12 reviews
8 restaurant reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Tried the place 3 years ago on a visit to Florence and ever since, I have tried to locate a Grom outlet in any Italian city I am in! My kids rave about Grom. We have practically tried most of their options and there are always novelties:) The dark chocolate is a true delight, the salted caramel is exquisite and... More 

Thank gm221977
Canton, Michigan
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Try the Dark Chocolate. Pistachio was also wonderful. The Geleto was in separate steel containers and each container looked like it was maintained at a different temperature based on the flavor of the geleto. This is an original.

Thank Cantonindian
Level Contributor
35 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

THE BEST GELATO EVERRRRRRRR 😍😍😍😍😍😍 Seriously must try if you are in florence! You will not be disappointed! Just go!!

Thank Janine H
Manchester, United Kingdom
Level Contributor
46 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Just that really, this place obviously has a reputation for some of the best gelato in Florence and it is very good. Great selection of flavours and less sweet and synthetic tasting than some other places. The pistachio was great, my husband liked the chocolate!

Thank Lindsey C
Exeter, United Kingdom
Level Contributor
71 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We went here as we found this place in 2 magazines claiming it to be the best gelato in Florence. Well we tried 4 different places while there and this was not the best. By no means is this not good ice cream but there are gelato shops everywhere! We found one which seemed a country mile above this around... More 

Thank cantonap
Melbourne, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

After 3 months in Europe and a hell of a lot of gelato, this would comfortably be in the top 3-4 places. Exotic flavours which makes it all the more exciting. It's also tucked away in an alleyway so it's not ridiculously busy. 👍🏼

Thank Mitch3500
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So my wife and I, after a lovely early night dinner... decided to do our version of Gelato war. Basically, research and decide where to go for Gelato. We went to five (5) Gelato shops within walking distance of Duomo (up to that Gelato shop across Santa Trinita bridge) and this won our taste buds. Not to mention, the flavors... More 

Thank Ivan S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    3.5 of 5 stars
Italian, Gluten Free Options
Late Night
Restaurant features
Takeout, Wheelchair Accessible
Good for
Local cuisine, Families with children, Dining on a budget
Open Hours
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
Location and Contact Information
  • Address: Via del Campanile, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Duomo
  • Neighborhood: Duomo

Questions & Answers

Questions? Get answers from Grom staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Duomo

Neighborhood Profile
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
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