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Vivoli

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
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What you can expect during your visit
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Ci troviamo nel centro storico di Firenze, a due passi di Santa Croce, vicino ai principali monumenti storici della citta. Dal 1930 la stessa famiglia crea e produce gelati artigianali con ingredienti di alta qualita e con tanta passione tramandata fino alla 4ª generazione. Oltre alla storica bottega, dal 2013 Vivoli® ha aperto due gelaterie negli Stati Uniti a New York e Orlando. **Causa emergenza COVID gli orari possono subire variazioni
Special Diets
Vegetarian Friendly
CUISINES
Italian, Cafe
FEATURES
Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Wine and Beer, Dog Friendly
Reviews (1,953)
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909 results
Traveler rating
611
153
87
33
25
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LanguageEnglish
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Traveler rating
611
153
87
33
25
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All reviews gelato gelateria ice cream rice nocciola meringue melon mango natural ingredients dark chocolate riso cashier texture firenze tourists
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Reviewed October 13, 2022

We came here on recommendation. Didn't disappoint. This is one of the best gelato places in Florence.

Date of visit: October 2022
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Reviewed October 12, 2022 via mobile

A small run business that certainly does the best ice cream in the whole of Florence at a fraction of the cost of most of the areas!

Date of visit: October 2022
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Reviewed October 6, 2022 via mobile

In a city with some of the best Gelato in Italy this place is very near the top. Family owned across multiple generations. There is always a line and it can get a bit crowded trying to pick your afternoon delight but it’s worth every...bit of it. Enter the door to the right, pick your size and then pay first. Take your receipt to the Gelato case and wait your turn. Remember to say hello and thank you! 😎More

Date of visit: October 2022
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Reviewed October 6, 2022

We visited Vivoli in the fall of 2000. We were on a tour and were told about the place and randomly selected the RICE Gelato. We LOVED it and we have traveled the world since then looking for it in EVERY corner. We have literally...entered HUNDREDS of gelato shops in every corner of this planet trying to find it. Mostly we actually leave empty handed so we can enjoy calories from old grape juice :-) . We have not found it anywhere yet and have sent MANY people to Vivoli to experience it. If you are going please have some for my wife and I and close your eyes with it in your mouth and send the vibe to us here in the US!More

Date of visit: January 2022
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Reviewed October 2, 2022

I spent a week in Italy visiting various places (Pisa, Lucca, Sienna, and Firenze) and ate 'gelato' every day. On reflection most of what I ate was probably standard ice cream, although it wasn't until I tried the gelato at Vivoli that I realised this....The gelato at Vivoli is really creamy and has a slightly gooey consistency. It's wonderful. They have an amazing range of flavours, my favourites being tiramisu (which included pieces of coffee soaked sponge), gianduja (which included pieces of chocolate and hazelnut), and riso (which included grains of rice like you would find in rice pudding). All of their gelato is served in a pot. You pick which size you want at the main counter (where they also sell pasta and sandwiches), pay for it, and then give the receipt to the attendant on the gelato counter. They are open to you trying a small spoon full of a flavour for free before you commit to filling your pot. You can fill your pot with multiple flavours. There are tables inside and outside, and two toilets which are free for customers to use. I visited twice at/around 13:00-14:00 on each occasion and there was a steady flow of customers. It seems to be popular with groups.More

Date of visit: September 2022
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Reviewed September 30, 2022

I was very disappointed in my experience there. The ice cream was ok nothing to rave about , and the service was pure rudeness. It's like we were bothering the lady to service us. There are such better ice cream shops then this one out...there.More

Date of visit: September 2022
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Reviewed September 30, 2022

I've tried a few good ice-cream places in Florence, but Vivoli definitely stands out. Wow, I have never eaten such a delicious ice-cream! Everything is perfect - the taste, the texture, the colors, the service - and the price is very affordable! Totally worth it.

Date of visit: September 2022
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Reviewed September 16, 2022 via mobile

There is no other place to go for the best gelato than Vivoli. I discovered this place 50 years ago and have been going there ever since. I’ve had gelato all over Italy and the world, and this still is the best. I only have...gone there 3 times this visit. Tomorrow is my last day and if the rain isn’t too bad, I’ll make it 4 visits in 4 days👍More

Date of visit: September 2022
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Reviewed August 28, 2022 via mobile

We have been both days now because so delicious. Recommend by the owner of our air B and B. Both sorbet and ice cream are yummy. So are the milkshakes.

Date of visit: August 2022
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Reviewed August 11, 2022 via mobile

Excellent ice cream!! Went there with my family and we all loved it! It’s possible to sit inside or outside. Melon is very good.

Date of visit: August 2022
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Reviewed August 10, 2022 via mobile

Not well organised, was standing about waiting to be served until saw other people and realised you pay at the cash desk first then move to the ice cream counter. Asked for 2 ice cream with my basic Italian but was charged for 3 and...then given no ticket to take to the ice cream counter. When I asked for the ticket, the woman who had no English up until then replied "I gave you it". Then realised she had in fact given it to the next customer. Besides the unfriendly service and hectic environment, the ice cream was just your average. I wouldn't recommend going out your way to find this place, there are much better tasting gelato elsewhere.More

Date of visit: August 2022
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Reviewed August 8, 2022 via mobile

The best ice-cream you can get, light, tasty, with natural ingredients. The meringue is to die for. The raspberry and blueberry are heaven. Highly recommended.

Date of visit: August 2022
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Reviewed July 24, 2022 via mobile

A friend recommended the place she knew from long time when she lived in Firenze for a few months. It was amazing to discover their gelati tastes like heaven. Dream to come back and try again the watermelon and the mango, my favorites. We enjoyed...them all to repeat for ever.More

Date of visit: July 2022
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Reviewed July 13, 2022 via mobile

We went there today, and the ice cream and customer service was absolutely horrible. The women beyond the cashier didnt know we spoke italian , so they were talking openly about us in a bad way, and we were shook. And when you’re getting your...ice cream the lady is super rude and would not let us taste one of the ice creamy which was so weird. We said thats ok and took our ice cream and went. We have had soo many other better experiences and ice creams in Florence but honestly , save your money and go somewhere else!More

Date of visit: July 2022
Helpful?3  
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Reviewed July 13, 2022

The service was terrible at this place! The workers was so rude, talked about us in Italian right in front of us, it felt like we where not welcomed even before we went in.

Date of visit: July 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Vivoli

Yes, Vivoli offers takeout services.

Yes, Vivoli is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Vivoli is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5