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Caffe Gilli

969
All photos (969)

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$34-$1,138
Special Diets
Vegetarian Friendly
Meals
Dinner, Breakfast, Lunch, Brunch

Location and contact

PRICE RANGE
$34-$1,138
Special Diets
Vegetarian Friendly
Meals
Dinner, Breakfast, Lunch, Brunch
CUISINES
Italian, Cafe
FEATURES
Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards
Reviews (2,212)
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739 results
Traveler rating
261
203
115
68
92
Traveler type
Time of year
LanguageEnglish
More languages
261
203
115
68
92
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1 - 10 of 739 reviews
Reviewed 3 weeks ago via mobile

I came here to try some of the sweets I have passed by numerous times in the last few days and because it’s apparently, a must try when in Florence. While my dessert and cappuccino were delicious, the experience was tainted by poor wait service...More

Date of visit: November 2018
Thank I9462REoliviag
Marco V, Responsabile relazioni pubbliche at Caffe Gilli, responded to this reviewResponded 3 weeks ago

Dear customer, we apologize for the inconvenience. We try every day to improve our service, your comment will certainly help us. Greetings, The direction.

Reviewed 5 weeks ago

An experience in dining I will never forget. I ordered a coffee and a ham sandwich on a roll. I was so excited for a yummy snack during my day in Florence, and this place has been there forever and is beautiful. When the sandwich...More

Date of visit: April 2018
1  Thank RBRibbons
Marco V, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded 3 weeks ago

Dear customer, we apologize for the inconvenience. We try every day to improve our service, your comment will certainly help us. Greetings, The direction.

Reviewed 5 weeks ago via mobile

We stopped in for a drink, but if we had the time we’d have returned for a meal. Very nice place. Great service and the food looked terrific. Even just grabbing a beer, the service was excellent!

Date of visit: October 2018
Thank BPD501
Marco V, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded 3 weeks ago

Dear customer, thank you very much for your review, we are glad you have had a pleasant time here with us and we will do our best to ensure that it is always like this. We hope to see you soon! Greetings, The direction

Reviewed November 4, 2018

The wife and I discovered this lovely cafe in the the Piazza della Repubblica one afternoon. With it's comfy sofas and broad windows looking out as the tourists wondered by. It looked inviting and after a long day of site seeing, we sat in for...More

Date of visit: October 2018
Thank MrBakar
Marco V, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded 3 weeks ago

Dear customer, thank you very much for your review, we are glad you have had a pleasant time here with us and we will do our best to ensure that it is always like this. We hope to see you soon! Greetings, The direction

Reviewed November 1, 2018 via mobile

My husband and I discovered this place near the Duomo. It looked nice and clean so we sat outside for some adult beverages. I drank the most delicious drink ( see pictures) but do not remember the exact name. (It did have the word Gilli...More

Date of visit: October 2018
Thank katgoddess70
Manager_Commerciale, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded 3 weeks ago

Dear customer, thank you very much for your review, we are glad you have had a pleasant time here with us and we will do our best to ensure that it is always like this. We hope to see you soon! Greetings, The direction

Reviewed October 28, 2018 via mobile

Visited on a Sunday morning. The one small pastry ordered was dry and overly sweet. The entire staff looked miserable/unfriendly. It has been years since I wrote a review. This place was too special not to mention.

Date of visit: October 2018
Thank Ed T
Manager_Commerciale, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded October 29, 2018

Dear customer, thank you for your review. We are really sorry for his sad experience. We try every day to make our service impeccable, as well as the products we offer. Your comment will surely help us. Greetings, The direction.

Reviewed October 25, 2018 via mobile

An excellent caffe since 1733. Coffee is very good but the pastries drive you to heaven. The waiters are a bit slow but they very polite and professional.

Date of visit: October 2018
Thank NikosKatsaros
Manager_Commerciale, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded October 29, 2018

Dear customer, we thank you for your review and we hope to see you soon in our Cafe! Greetings, The direction.

Reviewed October 24, 2018

Stopped for a tall glass of Peroni and an iced espresso. Impeccable and friendly service. Like stepping back into another era.

Date of visit: September 2018
1  Thank MEBBLE
Manager_Commerciale, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded October 29, 2018

Dear customer, we thank you for your review and we hope to see you soon in our Cafe! Greetings, The direction.

Reviewed October 24, 2018 via mobile

On our way to Il Duomo we were drawn into this restaurant to buy candy for friends. Then we decided to stay for a sandwich and a drink. The food was fresh and delicious. Emanuele was our server. He was attentive, friendly; we couldn’t have...More

Date of visit: October 2018
Thank J T
Manager_Commerciale, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded October 29, 2018

Dear customer, thank you very much for your review, we are glad you have had a pleasant time here with us and we will do our best to ensure that it is always like this. We hope to see you soon! Greetings, The direction

Reviewed October 20, 2018

Called in for afternoon tea, one of the best teas I have had whilst away, nice cake with it as well, staff very attentive, not cheap but excellent, would do it again if have time.

Date of visit: October 2018
Thank Guern54
Manager_Commerciale, Responsabile relazioni con la clientela at Caffe Gilli, responded to this reviewResponded October 29, 2018

Dear Customer, thank you very much for your review, we are glad you have had a pleasant time here with us and we will do our best to ensure that it is always like this. We hope to see you soon! Greetings, The direction

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