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Caffe Gilli

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • Giada's Top 3 Things to Do in Florence With Kidsgiadzy.com
  • Where to Eat Now: Florencegiadzy.com
  • FLORENCE - Travelling with kidsjessicasmith.com.au

Location and contact

Duomo
0.2 miles from Duomo - Cattedrale di Santa Maria del Fiore
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About
Established by a Swiss family, when Florence was still under the Medici Family, Gilli is the city’s oldest cafe – opened in 1733 as “Bottega dei Pani & dei Dolci” near the Duomo. It moved to Piazza della Repubblica in the early ‘90s, where it’s still located today, is the city’s only example of an Art Nouveaux style cafe. Over time, the business evolved according to the city’s transformations. In the mid-1800s it relocated from Via degli Speziali to its current location, on the same square as other historic venues, such as Caffe Paszkowski. It soon became a favorite of writers, artists, and actors from all over the world, and today is still the place where famous designers meet when in town
PRICE RANGE
$34 - $113
Special Diets
Vegetarian Friendly
Meals
Dinner, Breakfast, Lunch, Brunch
CUISINES
Bar, International, Deli, Contemporary, Cafe
FEATURES
Reservations, Outdoor Seating, Buffet, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service
Reviews (2,849)
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886 results
Traveler rating
334
241
123
79
109
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LanguageEnglish
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Traveler rating
334
241
123
79
109
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Reviewed October 27, 2021 via mobile

It is one of the oldest cafe in the world , more than 300 years old and it is the best in town. The service one of the top service and the food is home made , the chocolate nothing like

Date of visit: October 2021
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Reviewed October 11, 2021 via mobile

Drinks one evening and lunch the next day. The atmosphere is nice. Seating in a busy piazza that’s fun to people-watch. Covered restaurant that feels outside but is actually inside. The service was better for lunch than for drinks. Not sure if it was a...bad server or a busy evening. The food was good and the drinks were made well. Definitely worth a visit.More

Date of visit: September 2021
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Reviewed September 9, 2021

From the outside it seems like a great place; middle of the square, plenty to people watch, quick drink. The staff were nice and attentive on my visit, but I didn’t care for the lunch menu offerings. Opted for a cocktail and a dessert. Definitely...overpriced compared to other places on this same trip. Found some tucked away jewels off the beaten path with better menus and prices. Guess you pay for the view. While it’s a great area, and my experience was decent, doubt I would go again.More

Date of visit: July 2021
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Reviewed August 15, 2021

You better don't go there if you're black or dark skin... I went there for my breakfast the waiter gave me the menu and left. They didn't come to take my order. I was just hungry and needed someone to take my order. I called...them twice and there were like "arrivo" but didn't come. I waited for almost 20 minutes. People was coming after me and got served but I didn't. Until i decided to stand up and go the to bar near. And i heard both bars are for the same owner but my experience to gilli was vomiting.. Fortunately the other bar made it up to me. I would never ever recomend it to anyone.More

Date of visit: August 2021
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Reviewed August 12, 2021 via mobile

Slowest service I've been to for a drink. Atmosphere is cool and drinks were good, but it shouldn't take 25 minutes for them.

Date of visit: August 2021
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Reviewed August 6, 2021

I would never eat there again as a consequence of how poor and inattentive the staff were. They didn’t listen to answers I gave to their questions. Ignored me as they were walking around so I couldn’t ask them to fix their mistake. The pastry...I had was really delicious though so I would go back for a takeaway which I would have in a nicer environment.More

Date of visit: August 2021
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Reviewed August 6, 2021 via mobile

At the heart of Florencia historical center, a quiet place to enjoy the best Italian "dolce" and hot drinks. Service is quick and efficient. We highly recommend !

Date of visit: August 2021
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Reviewed August 5, 2021 via mobile

Great location, great food & a very special service from the staff, especially Chef Paolo who was extremely flexible and talented to satisfy even the most sophisticated request. Thank you Giancarlo!More

Date of visit: August 2021
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La Direzione, Marketing at Caffe Gilli, responded to this reviewResponded August 16, 2021

Gentile CosminG, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We work hard to meet expectation like yours and we're happy to hear we hit the mark for you! Hope to have...More

Reviewed July 30, 2021 via mobile

Excellent coffee and incredible staff, Tommaso made us feel like home. The atmosphere was lovely You need to stop here for an iced cappuccino and some pastries. Will be back 100%!!!

Date of visit: July 2021
Helpful?
La Direzione, Marketing at Caffe Gilli, responded to this reviewResponded August 16, 2021

Dear Chantal C, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us Hope to have the chance to welcome you back again soon! Warm regards

Reviewed July 26, 2021 via mobile

Overpriced and not so great pastries. Overly expensive drinks. Waiter pushing to get a tip. Good if you want to be seen on a night terrasse otherwise move on there is much better in Florence.

Date of visit: July 2021
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Duomo
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
...More
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Frequently Asked Questions about Caffe Gilli

Yes, Caffe Gilli is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Caffe Gilli is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 3
  • Atmosphere: 4