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SESTO On Arno

#188 of 2,069 Restaurants in Florence
Certificate of Excellence
$$$$
Neighborhood:
Santa Maria Novella
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Piazza di Ognissanti 3 | C/O the Westin Excelsior, 50123, Florence, Italy
+39 055 27151
Website
Today
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Closed now
See all hours
Hours:
Sun - Sat 12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
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763 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Riverside, Illinois
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed June 20, 2015

You can't beat a rooftop restaurant at sunset over a beautiful city. Great Atmosphere! Tuscany food with unique pairings. My daughter had pigeon and thought it was great.

Helpful?
Thank Nancy F
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear Nancy F, Thank you for having shared with all of us your positive review! Your comments are greatly appreciated! In particular, we are sincerely happy to know that you have enjoyed the passionate and dedicate professionalism of our staff and the creations of our Executive Chef Entiana Osmenzeza! Thank you for your comments and we hope to see you... More 

Hebron, New Hampshire
Level Contributor
101 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed June 13, 2015

The Westin Excelsior's rooftop restaurant and bar puts on a 7:00-8:30 PM happy hour buffet that will knock your socks off. On our B&B host's suggestion, we arrived at the rooftop terrace around 6:00 PM and sat at a table overlooking beautiful Florence. The 360-degree views are spectacular. Long drinks in the 8 to 10 Euro range just about doubled... More 

Helpful?
1 Thank AFJAG
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear AFJAG, Thank you very much for having posted your wonderful feedback on Tripadvisor! Your comments are greatly appreciated and have been shared with the entire team. We do all our best in order to offer high quality service and to ensure a most enjoyable experience. It is a real pleasure for us to learn that you have enjoyed the... More 

Melbourne, Australia
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed June 9, 2015

I was here for aperitivo and my friend was served mouldy salami. The waiter staff were hardly apologetic. I could not believe it! Service was poor overall - one waiter in particular was abrupt and unattentive throughout the evening. At the end of the night, we had to ask for one aperitivo to be removed from the bill - one... More 

Helpful?
Thank James G
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear James G, Thank you for sharing your feedback with us. We are truly sorry, and at the same time surprised, to read your comments concerning the salami that was served during your recent visit. We would like to confirm you that the products are purchased every day in order to offer a high quality service to our dear guests.... More 

Oslo, Norway
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed June 7, 2015

One in our group had booked a table in this restaurant on basis of the view over the river. Which was excellent! We had high expectations for the food, and we all went for the tasting menu. Oddly, they didn't have a paired wine-package to go with the tasting menu, and our waiter wasn't very convincing in suggesting a supposedly... More 

Helpful?
Thank Stig15
StarwoodFirenze, Marketing at SESTO On Arno, responded to this review

Dear Stig15, Thank you for your feedback and taking the time to post your comment. We are pleased to hear that you enjoyed the panoramic view from our terrace. It is indeed a spectacular view of Florence and its hills. As regards to our service, we are extremely sorry to read that our staff and our tasting menu was not... More 

Minneapolis
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed June 6, 2015

We were so excited to go to this restaurant but it turned out to be one of our least favorite. The view is amazing but I think it is better to go for a drink only(the drinks were delicious). The food was just okay and the service was a little strange. With so many great places to eat in Florence,... More 

Helpful?
Thank Jack P
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear Jack P, Thank you very much for having shared your comments with us. It is a great pleasure for us to know that you have enjoyed the amazing view and the cocktails prepared by our dedicated barmen. On the other hand we are deeply sorry to learn that the service and menu experienced was not up to your expectations.... More 

Kiawah Island, South Carolina
Level Contributor
31 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed June 1, 2015

I don't think you can beat this location for the view, the top of the Westin Excelsior Hotel, looking out over the Arno River. The food was good but a little too unusual for our tastes.

Helpful?
Thank 79BHP
StarwoodFirenze, Marketing at SESTO On Arno, responded to this review

Dear 79BHP, Please let us thank you first of all for taking the time to share with us your feedback. We are so glad that you have enjoyed the amazing view of our roof top Restaurant, it is a spectacular location to enjoy Florence and its hills. Please let us tell you that we are very sorry to learn that... More 

Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed May 22, 2015

Beautiful location, a terrace of an hotel with a marvellous view of Arno river and Ponte Vecchio, but I can only report this as good experience. Then we pass to the bad ones, first of all the service. I was with some friends having a "happy hour" of waiting time of the drinks that have been ordered but, notwithstanding our... More 

Helpful?
Thank Thailandese
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear Thailandese, Thank you very much for taking the time to write your review. We sincerely regret to learn of your dissatisfaction regarding your recent experience at the Se·Sto On Arno and about the quality of serviced received, though we thank you for expressing criticism that will certainly help us to intervene and improve the overall quality of our services... More 

Washington DC, District of Columbia
Level Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed May 21, 2015

We went to the rooftop bar at the Westin Excelsior on the recommendation of our hosts while in Florence. The hotel is beautiful but the bar itself is overrated. Yes, the view is amazing (which is really why people come), but the drinks are overpriced; the wait staff are snooty/not friendly; and, the service is lacking. We had one drink... More 

Helpful?
1 Thank Vitorio21
Bammental, Germany
Level Contributor
112 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed May 21, 2015

We have been again to this restaurant for the "Aperitivo" and took some friend with us as we had a pleasant stay the last time, but NOT AT ALL this time, the service ruins everything definitely the worst I've ever had in any hotel restaurant, not worth a visit, there are much better terrace to overview Florence were you are... More 

Helpful?
1 Thank nofake
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear nofake, Thank you for your comments. We are extremely sorry to learn that your last experience at the Se·Sto On Arno was not up to your expectations and left you so disappointed. We wish to apologize most sincerely for not having fully delivered on your expectations. However, it would be a pleasure for us to If you could kindly... More 

San Francisco, California
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed May 19, 2015 via mobile

This restaurant has an exceptional view, but the service is the absolute worst I've experienced in Italy. After ordering cocktails it took 40 minutes and a complaint to management to receive them. The second round was just as bad. Enjoy the view then eat and drink somewhere else!!!

Helpful?
Thank MsClay
VB_General_Manager, Direttore generale at SESTO On Arno, responded to this review

Dear Ms. Clay, Thank you for taking the time to write your review. We deeply regret to learn about your dissatisfaction regarding the service experienced at our Se·Sto On Arno, though we thank you for expressing criticism that will certainly help us to intervene and improve the overall quality of our services and our guests' experience. Your comments, so precious... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$20 - $98
Cuisine
International, Mediterranean, Contemporary, Italian, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Drinks, Brunch
Restaurant features
Outdoor Seating, Buffet, Seating, Waitstaff, Parking Available, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Private Dining, Valet Parking, Free Wifi
Good for
Special occasions, Local cuisine, Business meetings, Scenic view, Bar scene, Romantic
Open Hours
Sunday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Monday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Tuesday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Wednesday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Thursday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Friday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Saturday
12:30 pm - 2:30 pm
7:30 pm - 10:45 pm
Location and Contact Information
  • Address: Piazza di Ognissanti 3 | C/O the Westin Excelsior, 50123, Florence, Italy
  • Location: Europe  >  Italy  >  Tuscany  >  Province of Florence  >  Florence>  > Santa Maria Novella
  • Neighborhood: Santa Maria Novella
  • Phone Number: +39 055 27151
Description
Restaurant SE•STO on Arno combines contemporary Mediterranean cuisine with a breathtaking view over Florence and the Tuscan hills nearby. Whether you're in Florence for a special occasion or enjoying a quiet lunch away from the city buzzing streets, the restaurant offers a unique place to savor the tempting culinary creations by Executive Chef Entiana Osmenzeza paired with a wide selection of the best Italian and international wines.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of SESTO On Arno and other visitors
16 questions
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Questions? Get answers from SESTO On Arno staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Santa Maria Novella

Neighborhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighborhood