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Hard Rock Cafe

Claimed
#196 of 1,332 Restaurants in Venice

Ratings and reviews

#196 of 1,332 Restaurants in Venice
Certificate of Excellence2015 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
CUISINES
American, Bar, Central American
FEATURES
Reservations, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (4,098)
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1,748 results
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834
604
201
65
44
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Time of year
LanguageEnglish
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Traveler rating
834
604
201
65
44
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All reviews burger ribs fries chicken salad american food gondola station great atmosphere st marks square wait for a table piazza san marco rialto bridge hrc euros tourist
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1 - 10 of 1,748 reviews
Reviewed 2 days ago

Classic Hard Rock, shop and bar on one floor, restaurant on the other, each floor with plenty of memorabilia. This Hard Rock, depending on where you’re sitting, has views of the canal and gondolas. Staff were very friendly. Legendary burger was as nice as ever...More

Date of visit: June 2019
Thank DPM88
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded yesterday

Dear DPM88, We are truly happy to see that we were able to deliver the top notch service and superb quality food only Hard Rock can provide on a daily basis. We look forward to welcome you again soon..do you know we have Happy Hour...More

Reviewed 3 days ago via mobile

I like the HRC in Venice very much. The restaurant is well located and is very nice as eveeywhere. The food selection as eveeywhere. I just discovered new GOLD burger. It is amaZing but today at lunch time i heard that Gold is finished!!!!! How...More

Date of visit: June 2019
Thank wrzesinskit
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Dear Wrzesinskit, Thank you for leaving your review here on Trip Advisor, We are happy to hear you had a good time with us. Unfortunately due to high demand we had, the Gold Burger it was indeed finished over the weekend. However you will never...More

Reviewed 1 week ago via mobile

Maybe we were off to a bad start, but the first 2 recommended places that we went to in Venice were not good. This is after 10 days of incredible food all over Greece and Italy. We decided we needed a break from Italian food,...More

Date of visit: June 2019
Thank 950carlyg
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi 950carlyg, Thank you so much for sharing such a wonderful review with us! Venice can be a truly tricky place when trying to find a decent restaurant, lots of "tourist traps" in town, offering poor food and service for big bucks. One piece of...More

Reviewed 1 week ago via mobile

Even though Hard Rock in Florence has better interior, in Venezia you can meet the best staff! Elettra was the sweetest and made our last night in Italy amazing! We tried to visit as many restaurants from this franchise and Venice beats!! Grazie!More

Date of visit: June 2019
Thank allexandrias11
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi allexandrias, Thank you so much for sharing such a wonderful review with us! Elettra is an absolute rock star, who is always providing unparalleled service to every single guest and has never ever let us down. A jewel any restaurant would love to have...More

Reviewed 2 weeks ago

We were in the mood for American food and have been to a number of Hard Rock Cafe's, so knew what to expect. We had a 30 minute wait because we arrived at 12:30. This Hard Rock is right by the canal where the gondola's...More

Date of visit: June 2019
Thank nanaof1boy3girls
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi nanaof1boy3girls. Thank you for taking the time to share your thoughts with us and the Trip Advisor. We are glad that your overall experience was very pleasurable and we are sure that it will be the case on your next visit. Looking forward to...More

Reviewed 2 weeks ago

We had been walking most of the day when we got here and it was a wait which was not surprising but well worth it. Our waiter Luca was delightful and worked heard to ensure we got everything we needed. All of the staff was...More

Date of visit: June 2019
Thank Lorastravel
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi Lorastravel, Thank you so much for sharing such a lovely feedback with us! I will pass on your comments to Luca, who I'm sure will be delighted to know that he made a true positive impact while you were visiting us. The staff here...More

Reviewed 2 weeks ago

We've been to quite a few HRC's now and they're always pleasant but pricey - HR Venice is no different. Food was good, they had run out of beef but were able to substitute with the pulled pork. Service was quick and our waitress (Alice)...More

Date of visit: June 2019
Thank Ashleigh S
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Ashley, Thank you for your review! We are glad you enjoyed your time with us. Please accept our apologies for the lack of Beef Fajita Steak on the menu, unfortunately our supplier couldn't deliver it for us last week, but we are glad you...More

Reviewed 3 weeks ago via mobile

Reservation 2 hours before just to change with pasta, pizzas and seafood ... Guaranteed atmosphere. The shop before or after the dinner is a must (for info, you can buy the same model as the guitar plate for your child). The burgers were very good...More

Date of visit: June 2019
Thank jeswifer
PabloCastrogiovanni, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi jeswifer, Thank you so much for sharing such a LOVELY review! We are proud every time we read a customer has had such a wonderful experience such as the one you had. We work really hard on a daily basis as a team in...More

Reviewed 3 weeks ago via mobile

First time for us in a Hard Rock café and we had an incredible service from Gloria and the whole team. They were nice and had fun all along with our 4 y o daughters. They have fulfilled all of our requests. The food was...More

Date of visit: June 2019
Thank K2NICE
PabloCastrogiovanni, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi K2Nice, Thank you so much for taking the time to share your wonderful experience with us and the rest of the Trip Advisor community! I've already shared your wonderful review with Gloria (isn't she a Rockstar?!) and the rest of our team. Hard Rock...More

Reviewed 3 weeks ago via mobile

I really feel this is a good Hard Rock Cafe. The food was really tasty and strong customer service. My partner had steak and said it was really good. Refillable soda was available as well.More

Date of visit: June 2019
Thank Lydia2121
PabloCastrogiovanni, Direttore generale at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hi Lydia2121, Thank you so much for sharing your feedback with us! We are truly happy to see that we were able to deliver the top notch service and superb quality food only Hard Rock can provide on a daily basis. Looking forward to seeing...More

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Nearby
San Marco
The most famous sestiere (district) in Venice has one
of the world's most famous squares, St. Mark's (Piazza
San Marco). Anchored on one end by the basilica,
clustered around it are restaurants, museums, shops,
orchestras playing in the square, pigeons, the grand
pink Doge’s Palace (Palazzo Ducale), the soaring
campanile bell tower, an astrological clock tower,
plus gorgeous cafes and restaurants like Florian and
...More
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Questions & Answers
Ask a question
debbiemolton
April 1, 2019|
AnswerShow all 4 answers
Response from PabloCastrogiovanni | Property representative |
Hi debbiemol! We do have live music every single Friday, whether a great DJ set or some of the best bands in the island, we kick off at 21.30! See you there!
0
Votes
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Jaskachroo
March 26, 2019|
AnswerShow all 4 answers
Response from PabloCastrogiovanni | Property representative |
Hi jaskachroo! We do have the option to do Take away but it is definitely better if you join us inside iur restaurant for a one of a kind experience! See you soon in HRC Venice, Pablo Castrogiovanni General Manager
0
Votes
HoNdaViNcE
February 7, 2019|
AnswerShow all 6 answers
Response from SotonGirl98 | Reviewed this property |
The shop is next to the Rialto bridge but there’s a small gift shop inside the Hard Rock Cafe
3
Votes
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