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Ratings and reviews

#4,136 of 4,143 Italian in Milan
#6,159 of 6,170 Restaurants in Milan
RATINGS
Food
Service
Value

Details

CUISINES
Italian, European
FEATURES
Outdoor Seating, Seating, Serves Alcohol, Table Service

Location and contact

Centro Storico
0.1 miles from Duomo di Milano
Reviews (186)
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Reviewed October 7, 2023 via mobile

Avoid this place. The worst service ever! They are incredibly rude and angry. Very bad attitude. Pushing you out with orders. Food and drinks overpriced.

Date of visit: October 2023
Helpful?
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Reviewed September 13, 2023

Terrible service and mediocre food. There are much better places to eat in Milan. The bread was stale and hard and the food is nothing special. You also get charged 10 euros extra for service here. Watch out, it's a tourist trap!

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 8, 2023 via mobile

This place had terrible service right from the beginning. We luckly ordered only cocktails and water for our small dog. First they promised to bring water to our dog, but recluntly. Cocktails came after long wait, but no water for our dog. After asking numerous...times from different waiters they finally told they are not willing to serve water for our dog, even if I promised 20€ for it. It was +30 C degrees but it seems they really dont like dogs at all, and did not care at all. It ended up them shouting to me that I am not allowed to talk to them anything any more. We paid and left. Never going to this place again.More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 1, 2023 via mobile

This restaurant is the only place I am writing a tripadvisor review in my entire Europe travel. The reason for this is because of how expensive the meal I had here was and how poor the experience was. We were 3 people and ordered a...Bruschetta, lamb skewers, hummus and coffee. The meal total was 75 euros, and the quality of food was incredibly bad. The bread was dry, and the vegetables were not seasoned at all. We also saw a discrepancy between a few items in the bill and the price on menu. Specifically the lamb skewers were around 22-23 euros on the menu but the bill said 30 euros. We were also charged a 2.5 euro per head cover charge, which I'm okay to pay for but the restaurant even refused to fill our water bottle with regular tap water (something which most restaurants in Europe do if you eat there and end up spending so much). I would recommend people to go to any other restaurant except this near the duomo Milan.More

Date of visit: May 2023
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Reviewed March 29, 2023

Superover priced Not worth at all I ordered whyskie and they put my very very little and charged me 15 euros (VERY LITTLE) and also charged me extra 4,5euros for the coke (i ordered whyskie with coke) I asked for the bill many times but...the staff was talking to each other and did they brought me the check very late after i asked them 3 times Rude staff Just the worst experience in my lifeMore

Date of visit: February 2023
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Reviewed July 27, 2022 via mobile

Stay away! aggressive and threatening waiters! They changed us 5€ for cover change when ordering two beers! (They even told us before siting down “no cover change when ordering drinks” They got EVERY aggressive and started to threat us when we refused to pay the...cover change. Do not waste your money or time going there!More

Date of visit: July 2022
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Reviewed July 15, 2022 via mobile

STAY AWAY FROM THIS PLACE !!! Me and my fiancé were looking for a place to have some cocktails and food, we ordered a caipirinha and Hugo for drinks and for food a pizza 4 cheese. Food took a while to come and when it...arrived the pizza was greasy and dough was rock hard, then we started eating even thought food wasn’t up to standards and service already wasn’t being the greatest. I started eating first, as I finished my first slice my fiancé started her first and then the cocktails arrived, both were really strong but until then it was ok. After 2 slices of pizza my fiancé stopped eating and I continued to eat even thought I didn’t really enjoy it, but since I was going to pay for it I thought I might as well continue to eat. Then she told she wasn’t feeling very well and was going to the toilet, I ask if she was okay and said if she needed anything, she replied that she just needed to go to the toilet. She went to the toilet and I continued eating, 5 minutes later she comes back crying and breaking down because one of the staff of the restaurant had told her “ get out! and wait outside”, I obviously worried went to help her and she proceeded telling me she wanted to vomit and that the food made her sick! I told the staff and “tried” to help and said they would take her to the toilet. Customers started to get concerned and wanted to help us, some really lovely people were trying to help us and I told them what happened and they all got concerned since they had eaten or where going to eat / were eating at the place. I told the staff to wait to my fiancé have the capability to stand and I took her to the toilet. When we got to the toilet she went to vomit as I proceeded to wait for her to come back. When she came back I asked to speak with the manager to a woman that was working at the balcony and she said in Italian “(name of the manager) the customer wants to speak with you” and he replied back “ tell them I’m not here”. After waiting a little a customer that was talking to the waiter started to get involved and proceeded to defend the restaurant (obs: he was friends with the staff and was previously talking to them as they were sat on his table). Then they started to say that it was her problem that she was feeling sick and they weren’t going to do anything about it and that they served the same food that they serve everyone for us. After being very unhelpful, lying about the manager, delivering a hideous service I started to get stressed and up set with them but my bigger concern was my fiancé so I paid ( they didn’t deserve a single penny that was paid) and left very angrily to get medical assistance for my fiancé.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 27, 2022

Not tasty food and horrible service, they will extra charge you for table, for 4 peoples 10 euros and will not inform you.. avoid this place

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 10, 2022

This is the worst place I have ever been to!! The location is great and this is what attracted me to go there, as it is right next to the Duom, but do not be fooled. The food was absolutely HORRIBLE!!! The service was rude,...just awful. I would give 0 star if I could. AVOID!!More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2021 via mobile

I don’t even know where to start. Three close friends and myself decided to have a drink today at this restaurant. When the bill came we realized that the restaurant is cheating the customers by putting things on the bill that were not actually ordered....After pointing this out to our waiter who agreed that this is something being wrongfully done on a regular to get over on tourist. We then ask for the manager. He also know this was wrong and requested my friend to meet him in his office instead of coming to the table. This request also lacks professionalism in service industry. It was never about the money with us, just the principle of being intentionally wrongly billed at this restaurant. To make matters worst the manager decided to say we were poor and should’ve just paid the incorrect bill like everyone else. Wow!!!!! Wait…It gets worst! As we were leaving after paying…an employees came from the back screaming don’t leave yet the police is coming. We said “sure” and gave her the show she wanted. Police came and agreed with us and that was our experience at this horrible establishment. Don’t support this business they are literally robbing their customers…The end!!!!More

Date of visit: August 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 22, 2020

This cafe charged me 20 Eur for a single coffee!!! Just be carefull since officials they don't care about this fraud!!!

Date of visit: August 2020
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Reviewed July 28, 2020

The staff was very friendly. The food was not what you expect from an Italian restaurant, but not horrible. The food is not expensive for the location.

Date of visit: July 2020
Helpful?
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Reviewed December 25, 2019 via mobile

How should I start? "Buon Natale" in Italy = "Merry Christmas" I was happy to see a few restaurants open in Christmas Day. This was one of them. But but but... the food was so so... the service was awful. No napkin, no utensils, &...no small plates for olive oil and vinegar ~ but cold bread was served. We ordered 2 pots of hot tea. The waiter told us that refilling the hot water would cost $5 each pot. But he did not tell us in advance. The waiter also used the dirty napkin from the other table to wipe our table; then put the new napkin on our table. Do you see how "wonderful" the restaurant hygiene is? Then the waiter decided to move a part of our table to merge to a bigger table for the other party. My phone was sitting right on the tables; he dropped my phone without any apology. Everyone saved your valuable time & energy for not going to this place, not supporting, and not encouraging this type of the restaurant.More

Date of visit: December 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 25, 2019 via mobile

Wow. Not sure why but I’m sure a lot more people have eaten here and I’m sure they just see it that there is no reason to keep hammering down on this restaurant. C’mon, the truth needs to be told. This place is awful. So...unreal that this place, Pina, has such a low rating. But after eating here, I think the rating should be even lower. Absolutely the worst customer service of all time. A pot of tea is 5 Euro. And the waiter told us it’s going to cost another 5 Euro to refill that pot with water. Overpriced and the food is lousy. You’re better off eating a cannoli out there at the street kiosk for dinner.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 25, 2019 via mobile

Hello. If you ate here, you can only blame yourself. I blame myself for wasting money to eat at this establishment. Wow. Horrible service. Avoid this place at all costs.

Date of visit: December 2019
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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231ba
December 25, 2019|
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Response from Gabriele D | Reviewed this property |
PLEASE, stay away from it. this afternoon they kicked us out and made us pay the bill without finishing consuming just because we disputed a dish that was wrong and that they didn't want to change. leaving aside the insults... More
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PINA RESTAURANT CAFE, Milan - Centro Storico - Restaurant Reviews, Photos & Phone Number - Tripadvisor