Awful! what a scandal !!!
Kindly let me explain better:
Along with a bunch of friends, we’ve decided to go along with the Tripadvisor comments and pick K2 for our season reunion and have some good laughs while sitting around the table and enjoy an...easygoing evening.
No one from the group was expecting to eat in a “ three Michelin stars “ restaurant and we were very happy with whatever the menu was offering. So we went for what was the most expensive red wines on the list as well having the most expensive T-bone steak Fiorentina hoping in getting no matter what a good quality while raising the bar!
So we did, sides and main meal was alright even though a RARE Steak came after a well done ONE no matter we’ve ordered the two steaks at the same time. On the other hand, their wine was anyway coming from poor farm even though the owner pretended to sell it as a very good label: both chianti and nebbiolo were alike and both were tasting vinegary. But again, we couldn’t care less .we were there for the group and not for the food or the wine… until a minute before asking the bill , we wanted to clarify what was the reason of the 10% Service charge besides the 1.50Euros extra fee for bread and seats ( so called coperto)
Therefore we called the manager / owner running the place asking explanations. (It took around 20 minutes to reach his attention to finally get him to the table). Hence, Reasons for the 10% service were poorly explained and even though we couldn’t get it while carrying on debating on it, we were insulted telling us it was a SHAME asking such question while being pointed to be the ones “ stupid” to have not noticed the 10% service topic considering it was anyway listed in the menu next to the 1.50euros COPERTO.
To cut it short, since we made a big fuss out of it, the manager promised us to have it removed the final bill considering that we were apparently acting and behaving as good clients by ordering whatever was listed to be the most expensive dishes and drinks .
So, the story ends with him telling us one thing and charging us double!
How silly from the manager . The final bill was 170Euro added of an extra 17euros of 10% service … but to be honest, we were ready to give a 25euros TIP if anything of this wasn’t happening… this is one of the few example on how NOT to run a restaurant besides of not being accommodating and reasonable!
I won’t give him a 1 Star comment but TWO, because after all the meat was good and somehow even our discussion at the table made it part of the evening.
Just a tip to who’s reading this : please don’t be fooled by their menu. Go and eat there but be ready to pay an extra 10% of your bill for NOTHING besides the 1.50euro extra cost for sitting at their table and being served. Very silly indeed !
Ciao
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