Had seen the queues for several nights so decided to try on our last night. What a let down. Some staff were rude and very abrupt, shouting across restaurant to each other. To be honest, some staff looked as though they had been dragged off...the street. It was untidy and floor not clean. Went to the toilet, and it was messy, no toilet seats, and no shut door between toilets and restaurant so gave them a miss. Food was OK, had first course, then literally 2 minutes later whilst eating, second course came and was dumped on empty table next to us, minus the side order. Sat for approx 10 minutes trying to ask for bill. Should be called Trattoria Lousy, not Luzzi.More