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CUISINES
Italian
FEATURES
Takeout, Outdoor Seating, Seating, Wheelchair Accessible, Full Bar, Accepts Credit Cards, Table Service
Reviews (12,247)
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3,896 results
Traveler rating
2,598
754
313
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LanguageEnglish
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Traveler rating
2,598
754
313
114
117
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All reviews gelato ice cream gelateria mango scones dark chocolate table service behind the counter worth the wait cashier pistachio pantheon medium tourists roma euro
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Reviewed 2 weeks ago

They had me set at a table that was not cleared. They then proceeded to clear other table even after I asked for our table to be cleared. They then serviced other clients. I waited 20 mins asked for help. They had me wait. Another...20 min passed and then told me to they would be right with me. Waited another 20 mins. Watched as they helped others around me and my family. I decided to leave. I am disgusted by the lack of customer service as I would think that a place with a great reputation has been found lacking.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago via mobile

Table seating if you sit and order. Once you order at counter, you cannot sit at tables. Good AC and service on a hot day. Very generic gelato in taste and quality. Fun that it has been there for so many years, however there are...definitely higher quality gelato places to go to such as Gelato Fatamorgana and Come il Latte Gelato.More

Date of visit: August 2023
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Reviewed 3 weeks ago

Great coffee and breakfast for in-house dining. But the best part is the icecream- the best. Thank you ❤️

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

I came today and just sat to order additional things but very extremely rude waiters just said that I have to leave eventhough I was trying to explain that I want to order they just said that I have to leave will never go there...againMore

Date of visit: August 2023
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Reviewed August 13, 2023

Rude waitress. Never going to recommend them. The store should choose their waitress and teach them how to deal with respect.

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 2, 2023

To whomever was serving gelato today, thank you so much for your kind service! I noticed myself trying to rush to get our group (6) order in, and you were so kind and patient with giving each person attention with their order, thank you! In...addition, the flavors were so good and pure!More

Date of visit: August 2023
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Reviewed July 31, 2023

Gelato is average like everywhere, nothing wow. Service is terrible. When we sat with gelato and drinks that we have paid at the counter, no one told us that tables were for ordering from waiters only so we were simply kicked out. Although it wasn’t...even busy.More

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 30, 2023 via mobile

Good gelato! Good price for what you get. We paid 5€ for 3 scoops of ice cream. Lots of flavor choices! You can also sit and order coffee.

Date of visit: July 2023
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Reviewed July 28, 2023 via mobile

On my daughters recommendation (from social media) we visited for ice cream. Not only was the Ice Cream fantastic but when we were in the area again later in the day we stopped off for a very refreshing drink (coffee, beer and water) which were...all great and reasonably priced. We were served by the eccentric but wonderful Walter, an absolute credit to both the business and his profession. I know that Rome has numerous 5 star ice cream 'shops' but I would recommend this being at the top of your list!More

Date of visit: July 2023
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Reviewed July 26, 2023 via mobile

Not the real italian ice cream, it is just a “tourist place” F&B. If you taste the real good one, you understand the difference

Date of visit: July 2023
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Reviewed July 23, 2023

great variety, great quality, very helpful personnel. We mostly samples many of the pastries, everyone including our small children loved it all.

Date of visit: July 2023
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Reviewed July 22, 2023 via mobile

I confess that I did not look for information on Tripadvisor, I just walked around the street and observed a huge crowd entering and leaving the establishment, with ice cream in hand. They were tourists and locals. I thought it was a good place, I...was wrong, it was exceptionally excellent. From the typically Italian service, to the environment with period decoration and, mainly, to the immensely tasty ice cream! If life allows me , I will return other times . I strongly recommendMore

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 18, 2023

We stopped at Giolitti for some granita and gelato. Both of the desserts were great and we would definitely go back. This was the first time we had granita so not much to compare it to but the texture and flavors were absolutely amazing. Each...flavor we tried tasted exactly like the real fruit.More

Date of visit: July 2023
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Reviewed July 15, 2023 via mobile

Giolitti manifests old time charm and elegance. Very good gelato, I particularily loved the pistachio, and the scenery is just lovely.

Date of visit: July 2023
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Reviewed July 14, 2023

INCREDIBLY RUDE STAFF and the ice cream is nothing special..ill keep it short as they obviously dont care what people think but here are a few points 1...watched the bar man shout at customers that he didnt care what they thought as he gets paid...regardless 2..watched a different waiter SCREAM at some people who sat down to enjoy their ice cream outside that they had to go and sit somewhere else and they didnt understand what he was saying 3...totally rushed and pushed to make choices of flavours ..moved on like cattle 4..ice cream was nothing special whatsoever Please give your money to any other of the countless other ice cream shops that will deserve your money..absolutely shocking behaviour they should be ashamed of themselvesMore

Date of visit: May 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Natalie_Shmueli
April 27, 2022|
AnswerShow all 2 answers
Response from Odwyerro | Reviewed this property |
Hi Natalie We just asked if we could have a table before you pick what you want. You will be shown to the table and given a lovely little menu. Hope you enjoy. Regards Rose
0
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laksa88
January 13, 2018|
AnswerShow all 4 answers
Response from Charles L | Reviewed this property |
Three blocks North then turn right toward Piazza Monte Ciotorio....5 minute walk. Enjoy
1
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mcgald23
August 25, 2016|
AnswerShow all 12 answers
Response from sarafI9424RE | Reviewed this property |
Credit cards accepted!
1
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GIOLITTI, Rome - Via Degli Uffici del Vicario 40, Colonna - Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Giolitti

Yes, Giolitti offers takeout services.

Yes, Giolitti is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Giolitti is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5