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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pub, Italian, Bar, Cafe, Neapolitan, Campania, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Brunch, Breakfast, Late Night, Drinks
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meals, features
Reviews (2,034)
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Reviewed May 1, 2024

This was one of the latest gelaterias we managed to vistit, so it was a bit of a surprise when they charged us 2,80€ for the empty cone (we usually take empty cone for out 2 year old). Up until that point, in other gelaterias,...we got those for free (even though initially we expected to pay some small sum (something like 0,5€ for example). We paid for it and then went over to where the gelato is, waiting to pick ours. Lady working there took her sweet time cleaning the gelato freezer all while the queue was growing. Not saying necessarily her fault, but overall poorly executed. Gelato is good. Not great, but had some shining example. Bacio is splendid, Pistachio average comparing to some other in Naples. Overall, would rather not repeat.More

Date of visit: April 2024
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Reviewed August 29, 2023

I've visited here before. It has a lot of outside tables, but there is often a wait. There was big queue to pay, but most people were here for the fried doughnuts Graffe (?). I myself was on the hunt for an ice cream brioche...bun........there was a problem because my wife paid for a tub, not a bun. The guy behind the counter was really indulgent in sorting me out paying the extra, despite how busy they were. Excellent service. And the bun was well worth the long taxi trip from the old town, and the wait. Delicious, though I ended up wearing a lot of it.More

Date of visit: August 2023
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Reviewed March 29, 2023 via mobile

I went there for a coffee and some cake. Espresso was below average, so bitter it tasted like burnt and cake too, as it looked like it had been soaked in oil. The icing on the cake was the price, particularly the coffe price, which...made me doubt I was even in Naples. All in all, I would not recommend anybody to spend money here, as the price is way too high for the quality provided.More

Date of visit: March 2023
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Reviewed March 29, 2022 via mobile

Visited in Napoli Centrale train station and it was delicious! Stefano, the employee who took care of us, was exceptionally wonderful. He was very friendly and helpful as it was our first time and we had no idea how to order. Definitely recommend!

Date of visit: March 2022
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Reviewed February 2, 2022 via mobile

•Worst service ever. •The waiter (60 years of guy) was smoking and swearing in front of my table plus the fact that he didn't care about us at all, even a lady from another table had to call him for give us attention. I am...from naples and i ve been there twice and both of the times the same circumstances! The coffe was horrible and too expensive, for two coffee i ve spent 6.5 euros and you can have the best coffe for 80p as you are in naples. The price is not wort not for quality and not for service. I will never be back anymore! I hope the owner will do something because you can't pay 3 euros for a coffe just becuase you are an front of the see and becuase you got a name, service and costumer care suppose to be the first step of service. • Piccions everywhere and tables dirty for half an hour and the same waiter as he didn't care about us he didn't care about cleaning too, i found the cup of coffe very dirty, and the coffe looked like dirty water,not a coffe you want to expect in Naples! The cup inside was having stain of coffe which is coming from a coffe that has been served after too long (as i've said was almost cold). Going back to the piccions they were going on the trays where they were serving food and drinks, which they were left on the table for half an hour with non curance, and with not even using the sanitiser, the same guy was using them again.More

Date of visit: February 2022
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Antonio De Martino, Proprietario at Chalet Ciro, responded to this reviewResponded February 14, 2022
Google Translation

Ci fa piacere che abbia utilizzato l'inglese per scrivere la sua recensione. Credo che non ce ne sia bisogno alcuno...More

Reviewed November 11, 2021 via mobile

a beautiful patisserie on the Naples “lungomare”road open day and night! at every hour you will find the line of cars and customers to eat the fantastic typical Neapolitan sweets. pastiera baba sfogliatelle and above all the "graffa" (fried donut with cream or sugar) that...they continually make for to eat it hot ... a paradise for gourmands!More

Date of visit: November 2021
Helpful?1  
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Reviewed July 2, 2021 via mobile

Thanks Chalet ciro for external way to make Up. That was quite amazing. Haha🙈 love you ppl. (Napoli centrale) Ps. Sandwich was soooooooooo tasty

Date of visit: June 2021
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Reviewed January 16, 2021 via mobile

The most expensive breakfast I have ever had in a while. 5 euro for a pastry , 4 euros for a cappuccino and the quality just mediocre. I will never go there again and seat at their tables. A real waste of money. Two stars...because staff was courteousMore

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Antonio De Martino, Proprietario at Chalet Ciro, responded to this reviewResponded February 15, 2021

We're sorry you didn't like our products. Prices are displayed everywhere. Sorry for the attitude taken by our staff. Regards

Reviewed September 16, 2020 via mobile

Delicious Patatine Frittes & vegan pastries I ordered from this place twice to my hotel. Delicious food each time. Defiantly somewhere I would order again.

Date of visit: September 2020
Helpful?2  
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Reviewed September 13, 2020 via mobile

Ordered twice to our hotel for breakfast. Had fries and pastries (croissants with strawberry jam, apricot jam and plain). Quick delivery, friendly driver and good food.

Date of visit: September 2020
Helpful?1  
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Reviewed February 24, 2020

Stumbled upon this cafe after walking a very long way from Centrico Storico. Had a sit down lunch - huge portions! But my husband saw the graffas on the way out - my, they were good! So good, we trekked back on our last day!...Freshly made - similar to a donut but so light!More

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 5, 2020

It’s a simple gulf-side cafe that serves excellent coffee, desserts, and ice cream. Very popular with locals and not overwhelmed by tourists. Great place for a recharge.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AntonioDeMartino, Proprietario at Chalet Ciro, responded to this reviewResponded January 13, 2020

Thank you for your feedback and comeback and visit us soon! Regards

Reviewed December 30, 2019

We had a car with a driver and guide take us around different places in Naples when we visited and as usual, we always ask to be taken to their ‘favorite” insert place here. It could be a restaurant, shopping area, park, church, etc. We...had to have a cup of Napoli coffee and wanted the “best” place so we asked our driver for HIS favorite spot. He smiled broadly and immediately took us here. We did not sit, we stood, received our glass of water and the most delicious and strongest coffee I have ever had in my life!! The banter of the baristas and the customers was priceless. Zoom, Zoom, I understand where the Italian animation and energy comes from!!!More

Date of visit: September 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 29, 2019 via mobile

We spent some time in Naples and surroundings and this was for us one of the best places. We went there for breakfast, they have tasty pastries and cakes, they have fresh orange juice (we did not find this often), great coffee (but to be...fair, all places have great coffee), fruits and the service was good. Granted, they don’t speak English, but you are in Italy, I’m sure you can just point at what you want, our waiters were always extremely helpful. Their ice-cream is really good, I hadn’t had such good ice-cream in a long time. And they put so much on your cones, it’s an incredible experience. Bottom line: this place is for me a must, certainly if you are staying close by.More

Date of visit: November 2019
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Reviewed October 19, 2019

We stayed in Naples for 3 nights. And we looked forward to visiting Chalet Cibo for dessert. Their gelato is simply delicious! Highly recommend!

Date of visit: September 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CHALET CIRO, Naples - Posillipo - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Chalet Ciro

Yes, Chalet Ciro offers takeout services.

Chalet Ciro is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4