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Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, Spanish, Street Food
Special Diets
Vegetarian Friendly
Meals
Lunch, Breakfast, Late Night
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Read more
Updated 09/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chocolatería 1902
Updated 09/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (2,362)
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Traveler rating
291
132
33
19
16
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All reviews churros fried dough hot chocolate san gines chocolate heaven spain tourists sol euros english
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Reviewed 1 week ago via mobile

First time at this chocolatería. Main reason we stopped here,, gluten free churros. The location was packed. The churros were descent and plentiful. The chocolate was good too.

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 23, 2022 via mobile

I do not recommend to visit this place. The service was below poor, we could not see a single smile on the face of a waiter. The guy taking the order in the front looked like he didn't want to work anyway. Churros below average,...no taste, chocolate way too watery. Coffee was ok. The place itself was not realley clean. Toilets not clean.More

Date of visit: September 2022
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Reviewed September 13, 2022

Very disappointing. Looked nice from the outside, short queue to get in. Immediately inside the door a very surly man asked what we wanted, I asked for a menu card and he simply pointed to a QR code. I didn’t have my phone on me,...so just got a shrug of the shoulders. We opted then for churros and chocolate and were immediately asked to pay, given a receipt and told to sit down. After 5 minutes or so, another very straight faced employee brought our order, put it on the table without a smile or speaking and walked away. Churros were ok, chocolate far too rich and sickly for me. Inside it was just a cafe, not a hint of any classiness, cheap tables and chairs. Just don’t bother.More

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 30, 2022 via mobile

All staff interactions were poor. My daughter and I entered the cafe, there was one other table occupied. We walked to the closest table to the door and sat down. A waitress came out of the kitchen area and told us to go and stand...back by the lecturn by the front door, so we did. Then she told us to sit back down again! So we did. Very strange. She reluctantly took our order of two portions of churros at €2.40 each. She asked ‘chocolate?’ and although I don’t really like the chocolate sauce the Spanish serve with churros, I suspected my daughter might because she is a child and it is chocolate, so I said ‘yes please’ Very fast, it all turns up. Churros was thin and crispy rather than the doughy, thicker stuff you sometimes get. As predicted, chocolate sauce wasn’t nice but worse than that, it was €3 on top of the churros! I wouldn’t go back here, mainly because of the service, but none of our experience was good.More

Date of visit: August 2022
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Reviewed July 18, 2022 via mobile

Churros are thinner, crunchier and less greasy. I rate them better than around the corner but chocolate was let down. Very weak and watery taste. Ordering is a bit of hassle as the menu is outside only and you have to order directly as you...enter but staff cannot speak even simple english so you have to remember what you want and order in Spanish. They also took opportunity and charged us tourists extra as I later found out. Churros&Choco were listed as breakfast menu combo for reduced price during weekday mornings yet they charged us more as if we orderd them separately. Toast with egg, bacon and cheese was excellent but very difficult to order. Overall we left the restaurant with mixed feelings.More

Date of visit: July 2022
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Reviewed July 13, 2022 via mobile

After an unpleasant experience at San Ginés at the beginning of our trip to Madrid we wanted to try again somewhere else. On our last day we decided to go here. It was a Monday night around 8 pm with no wait. The staff was...very friendly and welcoming and the churros and chocolate were delicious. It was a great way to end our trip!More

Date of visit: July 2022
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Reviewed July 4, 2022

Like their rival around the corner, this churrascaria serves up delicious and incredibly fresh churros plain without sugar or cinnamon which is popular in the U.S., but they are so fresh and perfect you don’t need anything else. On a television screen, a video shows...patrons the process by which the different versions are made, or you can watch a live person behind a window actually creating the churros! Popular dishes include the Ración de churros for only two Euros that comes with four churros and melted chocolate for dipping, or the Ración de porras with four Madrid-style porras (churro-like pastries shaped like large teardrops instead of sticks). The one major advantage they have on their competition are the stunningly delicious churro ice cream sandwiches, absolutely a perfect 10!More

Date of visit: June 2022
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Reviewed June 28, 2022

soo good. Creamy texture, crunchy churros, simply the best in Spain. I am always very happy with the service, it makes me always full.More

Date of visit: May 2022
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Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

Reviewed June 8, 2022

I had a great experience here and the gentleman who helped me, David, was very kind and helpful. I look forward to coming back here.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

Reviewed June 5, 2022 via mobile

San Gines was really busy so we decided to try 1902. It’s churros and chocolate were on par with San Gines. The staff was extremely busy and were all business. They didn’t have time to socialize. As soon as a table opened up, it was...immediately occupied.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

Reviewed May 18, 2022

Churros and chocolate are to die for. Staff is incredibly rude, constantly yelling and have zero regard for customer service. Service ended up leaving a bad taste in our mouths for this place.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Buenas, disculpe las molestias ocasionadas, informaremos al departamento correspondiente para mejorar, muchas gracias por su comentario, nos gustaría que en...More

Reviewed May 15, 2022 via mobile

Had to try this place and wasn't disappointed. Had the lightest and most delicious churros ever, served with warm chocolate. Could have ate a bucket of them.More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

Reviewed April 4, 2022 via mobile

Very good place to get warm fresh churros that you can dunk in their warm thick hot chocolate. Need to order at the front door first before sitting. Not super friendly here but good place to sit and get nice treats.More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

Reviewed March 31, 2022 via mobile

This place specializes in Churros, chocolate and coffee. Has over 110 years old. Love their churros as they are cooked in front of you and of course they are fresh. Place is very cleaned a d customer service is exceptional. Will recommendMore

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

Reviewed March 23, 2022 via mobile

Churros con chocolate is a popular snack/desert in Spain. We tried four different place and found 1902 to be the best. The chocolate was better tasting and the churros were light and tasty.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Juan Gabriel G, Propietario at Chocolateria 1902, responded to this reviewResponded July 2, 2022
Google Translation

Muchas gracias por su comentario, Chocolatería 1902 siempre será vuestra casa en Madrid, también nos podéis ayudar dejando una reseña...More

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Diana G
November 30, 2021|
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October 28, 2021|
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CHOCOLATERIA 1902, Madrid - Austrias - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Chocolatería 1902

Yes, Chocolatería 1902 offers takeout services.

Yes, Chocolatería 1902 is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Chocolatería 1902 is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4