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Calle Gran Via 43, 28013 Madrid, Spain
+34 912 75 20 93
9:00 am - 2:00 am
Open now
See all hours
Sun - Thu 9:00 am - 2:00 am
Fri - Sat 9:00 am - 3:00 am
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932 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Level Contributor
7 reviews
7 restaurant reviews
2 of 5 bubbles Reviewed 4 weeks ago via mobile

The other half wanted to try it for breakfast. Belgian chocolate shake was excellent. I had eggs benedict - so wrong. The 'hollandaise' was simply two blobs of yellow, oily mayonnaise (vile aftertaste) on top of very greasy eggs and very greasy, shrivelled bacon. Couldn't finish it and I eat most things. Waitress was quick and friendly though. Chain so... More 

Thank Michael C
East Hanover, New Jersey
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 24, 2016 via mobile

Service little slow but worth the wait. I ordered rack of ribs and it was so tender and delicious, served with french fries. Location was easy to find in the Gran Via. Staff speaks good english too.

1 Thank jayjose727
Level Contributor
30 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 23, 2016 via mobile

I had dinner at this restaurant with a my colleagues from work. It was a Friday night so there were a lot of people. It's interesting to mention that at this restaurant people who suffer from celiac disease can eat it here, as one of my colleagues does. We ate sandwiches. I ate a delicious Kentucky sandwich, so tasty! The... More 

Thank maripes
Telford, United Kingdom
Level Contributor
23 reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 20, 2016

We ate in Vips twice during our stay in Madrid, on our first night we arrived at about 7.30 and ate upstairs where we tucked into burger and fries which was very filling and very reasonable. Our last morning in Madrid we returned for breakfast, i had the american brunch which was 2 pancakes,bacon,scrambled egg and wedges with freshly squeezed... More 

Thank hayley e
Level Contributor
229 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
1 of 5 bubbles Reviewed October 19, 2016

Food was very bad. Worst than the included breakfast of a 3 star motel in USA. Service was OK. Don't go unless you are starving and in urgent need of food and there is no other choice.

Thank Tcicccec
Colorado Springs, Colorado
Level Contributor
86 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed October 14, 2016 via mobile

Not mind-blowing but they have a gluten free menu and the food was sufficient to sustain life. The service was fine and the location is convenient.

Thank msmythe365
peoples republic of caledonia
Level Contributor
89 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed October 14, 2016 via mobile

Terrible. Surly service, poor menu and the food was cold and greasy. Would not - and indeed did not - go back. Avoid

1 Thank chooseANewScreenName
Manchester, United Kingdom
Level Contributor
33 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 4, 2016 via mobile

Cheap eats in this Spanish national chain. Food good quality, service polite and menu offers something for everyone.

Thank ManchesterSean
Level Contributor
5 reviews
5 of 5 bubbles Reviewed August 31, 2016

Great food and good prices. I recommend the Milano sandwich . The place is clean and the service is great!

Thank iRis-vxv
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed August 13, 2016 via mobile

We have just been here for tea and the service and food were both terrible. The food was definitely microwaved as it all came within 10 minutes and the plates were hot. The starter came before our drinks which was unusual and not a good sign. We were halfway through our starter when they brought us our main course and... More 

Thank Abigail M

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
$9 - $16
International, Mediterranean, American, Fast Food, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Outdoor Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Families with children, Dining on a budget
Open Hours
9:00 am - 2:00 am
9:00 am - 2:00 am
9:00 am - 2:00 am
9:00 am - 2:00 am
9:00 am - 2:00 am
9:00 am - 3:00 am
9:00 am - 3:00 am
Location and Contact Information
  • Address: Calle Gran Via 43, 28013 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Centro
  • Neighborhood: Centro
  • Phone Number: +34 912 75 20 93

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Vips and other visitors
3 questions
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Questions? Get answers from Vips staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Centro

Neighborhood Profile
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighborhood