We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ice Wave

Claimed

Ratings and reviews

Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value

Details

PRICE RANGE
$3 - $4
CUISINES
Italian, Fast Food, Thai, Deli, Street Food
Special Diets
Vegetarian Friendly
View all details
meals, features

Location and contact

Reviews (103)
Filter reviews
35 results
Traveler rating
16
7
4
2
6
Traveler type
Time of year
LanguageEnglish
More languages
16
7
4
2
6
Show reviews that mention
All reviews ice cream dulce de leche kinder bueno oreo strawberry toppings chopped yummy sauce plate
FilterEnglish
Updating list...
1 - 10 of 35 reviews
Reviewed October 25, 2018 via mobile

Staff are so cheeky and rude especially the smaller girl. Ice cream is disgusting went straight in the bin why advertise ice cream and make it from yogurt. Will definitely never go back. Horrible people

Date of visit: October 2018
Thank sineadx
Ice_Wave, Director de Relaciones con Clientes at Ice Wave, responded to this reviewResponded November 23, 2018

Good afternoon, We really take care about every detail so your review is very useful four us. We'll get straight to the point an investigate what happened. Thank you. Regards.

Reviewed September 10, 2018

Bad products, bad service, misleading, cero attention omg If this is how a franchise is I don't think I will acquire any in the future

Date of visit: March 2018
Thank antoniokini
Reviewed September 10, 2018

These people are misleading The present that they have 5 locations in cataluña and they have only one store, Horrible product Horrible service and on top of it they are completely misleading OMG WTF

Date of visit: March 2018
Thank antoniokini
Ice_Wave, Director de Relaciones con Clientes at Ice Wave, responded to this reviewResponded September 12, 2018

Hello Antonio, Speaking about the five Catalonian' locations, as you said, we can't uderstand why you suggest that. We are operating in Barcelona, Vic, Tarragona, Sabadell and Olot. These locations are part of Catalonia. Have a nice day! Regards.

Reviewed August 1, 2018 via mobile

This was my ice-cream, it was not a hair but a whole bunch of hair. Not comming back. I ate half of the ice-cream when I found it.

Date of visit: August 2018
Thank Maria P
Ice_Wave, Director de Relaciones con Clientes at Ice Wave, responded to this reviewResponded September 20, 2018

Good morning, We really apologize for what happened. That kind of events should not happen. To avoid them, all our staff is obliged to wear a hat. Once again, we apologize. A cordial greeting.

Reviewed May 19, 2018 via mobile

Bad atention and 5€ for an little IceCream ... i won’t return and don’t recommend. Try other IceCream in the city! Better and cheaper.

Date of visit: April 2018
Thank Prasath P
Ice_Wave, Director de Relaciones con Clientes at Ice Wave, responded to this reviewResponded September 20, 2018

Hello Prasath, It's a pitty that your experience didn't fulfill all your expectations. We appreciate your review. A cordial greeting.

Reviewed April 18, 2018 via mobile

I had seen many videos from this place in social networks and finally got to try it out during my stay in Barcelona. As expected, the queue was quite long and it was difficult to see the possible options through the crowd so that made...More

Date of visit: April 2018
Thank baibamalenovska
Ice_Wave, Gerente at Ice Wave, responded to this reviewResponded April 19, 2018

Thank you so much Baiba! Comments like this help us to continue improving for our clients. We hope to see you again soon!

Reviewed March 18, 2018 via mobile

My wife and found this place after our restaurant had run out ice-cream. It’s Sunday night and the place is run by 2 young lads who explain how they make the ice cream while you wait. You choose your flavours from fresh fruits, chocolate, various...More

Date of visit: March 2018
Thank jlh20152015
Ice_Wave, Gerente at Ice Wave, responded to this reviewResponded March 22, 2018

Thank you so much. This kind of comments help us to continue working hard to have satisfied clients. We hope to see you again!

Reviewed February 25, 2018 via mobile

we accidentaly find this ice cream one day....with a big queue in dront of it, so next day we decided to come back and we were first on the row so it was just amazig....we saw the lady how she make the “yoghurt ice cream”...More

Date of visit: February 2018
Thank evuss
Ice_Wave, Propietario at Ice Wave, responded to this reviewResponded February 28, 2018

Thank you so much. It is very grateful that you enjoy with our work, comments like this help us to go ahead happily. A warm greeting from the entire Ice Wave Show Team.

Reviewed January 14, 2018

This place is great! Obviously you can order your ice cream rolls with the ingredients they provide, but you can bring your own ingredients and they will add it in for you! Very small place and there's usually a queue, but worth it for a...More

Date of visit: August 2017
2  Thank Francesca B
Ice_Wave, Propietario at Ice Wave, responded to this reviewResponded January 30, 2018

Thank you so much! We are so delighted that you enjoyed your visit to our shop. We expect to see you again soon!

Reviewed November 19, 2017

friendly staff, up for a laugh, their English is good. The ice cream is yoghurt, and a bit of a treat, but good way to finish our last day in Barcelona. Situated in the interesting Gothic Quarter and good fun to watch. One tub will...More

Date of visit: November 2017
Thank pammyann23
View more reviews
Nearby
Barrio Gotico (Barri Gotic)
With its iconic, old-Europe streets and alleys, this
picturesque neighborhood is the very heart of
Barcelona. It blends historic artifacts from its days
under Roman dominion up through the Spanish Civil War
with a vibrant modern-day culture of artisan shops and
authentic culinary experiences. Avid explorers will be
thrilled to discover quaint terraces and plazas
brought to life by the many small bars and local
...More
Nearby HotelsSee all 520 nearby hotels
H10 Raco Del Pi
1,110 reviews
.02 miles away
Catalonia Catedral
1,590 reviews
.08 miles away
el Jardi
861 reviews
.08 miles away
Hotel Neri Relais & Chateaux
942 reviews
.08 miles away
Nearby RestaurantsSee all 11,591 nearby restaurants
Manna Gelats
917 reviews
.05 miles away
Ascent Restaurant
351 reviews
.08 miles away
Amorino
410 reviews
.07 miles away
EL PINTXO DE PETRITXOL
1,452 reviews
.07 miles away
Nearby AttractionsSee all 3,836 nearby attractions
Muralla Romana
60 reviews
.05 miles away
Font de Santa Anna
31 reviews
.06 miles away
Church of San Felipe Neri
33 reviews
.06 miles away
Galerias Malda
19 reviews
.04 miles away
Questions & Answers
Get quick answers from Ice Wave staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing