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Place looks nice and you are greeted well but the food was not good. We had 6 meals but only 2 were fully edible. The tuna was overcooked and chewy, the fish was undercooked and jelly like, there was only 1 meat on the mixed...grill that was good, sausage were tasteless, gammon/bacon was burnt. We mentioned this to the waiter and were met with steely glances and were snubbed from that moment on, no apology or any form of discount was offered. 125 Euros for such a poor meal and bad manners from waiting staff. We will not be returning.More
We had three lovely meals but one meal was simply horrible ! One of our party dared to complain. After our friend complained about the quality of his steak two other couples decided to put their noses in and chip in with their opinions. Our...friend was not rude he was to the point and the manager was confrontational and aggressive! We did not pay for the horrible meal. We were not given the opportunity to finish our wine and we were given a hard time by two other couples in the restaurant- our friend had asked for it to be cooked some more and the steak was all fat!! Again the three meal that were delicious we had no complaints about three and the manager coming up flapping the piece of meat in front of our friends nose spilling fat onto his shorts yelling that it would come out of his wages was simply adding fuel to the fire!! The steak was shocking and just fat so take it on the chin!! We were clear with the waiter that did not speak English we were happy with the three meal we paid for and the wine we drank minus the wine we left behind!! But our everything else it’s nothing to do with you!! Grease stained shorts !! Shall we ask for then cleaning bill?? No and to the Irish couple who butted in..... what do you know??? The northern couple who gave their opinion I’m glad you enjoyed your dinner but one of our party didn’t and we have a right to complain!!! Butt out in future I’m a trained chef and am allowed to complain when applicable!! Nothing to do with you!! Our third visit to Kobe we simply would not recommend as it is is a lottery as to if your meal is nice or not!!! One meal out of three is not great !!!! Sorry that we have an opinion!!More
Were seated after some confusion from the waiters who used more time to clear tables and discuss internally (dont know what) The menus were on the table we were seated at but that was it, waited 20-25 minutes to order drinks and eventually food (No...Kobe meat on the menu!!) after additionally waiting time we started talking about leaving again, waiters discussed loudly in front of us and did not notice us or the remaining guests, so whatever was going on, we dont know, we decided to leave without ordering anything in this not were friendly environment...More