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walking past here and the young lady gave us a free sample of ice tea, because of this we decided to go in,had a sandwich and a ice tea,and our sandwich was lovely, we had it warmed .great place and very nice staff .very clean
Elsewhere in the world Starbucks is a quick and efficient place to get a decent cup of tea or coffee. Here in Mallorca, and also at Gatwick, Luton and Stanstead airport, it's not.
On average it takes half an hour standing in line to get...served and then the service itself and end result is very lacklustre. Considering the prices are hiked, €4.90 for a large tea with soya milk thanks to all the extra charges, one would expect it served in a silver cup rather than just a cup of hot water with cold milk and an unopened bag on the side. And don't get me started on the coffees, half the time they are cold.
In my opinion, in Mallorca, Mc Donald's is much better at half the price. Come on Starbucks, get your act sorted, this branch is damaging to the others. Train your staff properly. Time them. They do in Mc Donald's. Polite smiley service that is fast and efficient is a must have. Otherwise what are you offering that surpasses the much less costly alternatives around?More
Date of visit: April 2017
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