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Hard Rock Cafe

Guerzenichstr. 8, 50667 Cologne, North Rhine-Westphalia, Germany
+49 221 2726880
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Overview
  • Excellent29%
  • Very good42%
  • Average19%
  • Poor6%
  • Terrible4%
Travelers talk about
“burger” (68 reviews)
“fajitas” (11 reviews)
“pulled pork” (5 reviews)
Open Now
Hours
CUISINES
American, Bar, Barbecue, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Guerzenichstr. 8, 50667 Cologne, North Rhine-Westphalia, Germany
All Details
Write a ReviewReviews (1,020)
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1 - 10 of 428 reviews

Reviewed 1 week ago

Two of the waiters that we interacted with, were a bit rude, cold, made us feel uncomfortable. Just remember you guys, a smile can go a long way. You can make someone's day or you can break someone's day. I too work in an environment...More

Thank 7AroundTheWorld7
Reviewed 1 week ago

Like many of the visitors to the HRC chain I like to visit them in each city I visit. Yes it's usually always the same menu but I enjoy seeing the different memorabilia. Cologne was my 31st restaurant but certainly didn't make my top 10....More

Thank thelifeofdizzy
Reviewed 2 weeks ago via mobile

Where do I begin? It was hot and busy when we visited and the staff weren't communicating with each other. The evening started off with the wrong drink. Other issues included: wrong size nachos (ordered an individual portion and were served a sharing one), the...More

Thank JEWBreviews
Reviewed May 14, 2018 via mobile

First time at any Hard Rock Cafe, and it didn’t disappoint. Lovely atmosphere, great food and fantastic staff! Had to wait about 20 mins for a table, but not a problem because the member of staff who greeted us ( mikey) was very apologetic and...More

Thank Laura R
Uriel S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear Laura, thank you very much for your great feedback! We are happy that you had a great rock star experience at our cafe. We hope to see you and your friends soon again. Best, HRC Cologne Team

Reviewed May 12, 2018

This, has been a real Hard Rock dinner, music so loud you couldn't speak, listen your friends nor waiters. Food quality exellent, as all Hard Rocks arount the world. All waiters has been very kind and helpful.

Thank Laura-Roma67
Uriel C, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded May 12, 2018

Dear guest, we are glad to read that you had a real hard rick experience! Long life to rock n roll!

Reviewed May 11, 2018 via mobile

We stopped in for lunch and enjoyed the vibe and music playing. My daughter had nachos and the serving was enormous. When she had eaten as much as she could it still looked like the original meal! The cocktails were delicious and service quick! I...More

Thank KABSydney222
Uriel C, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded May 11, 2018

Dear guest, First of all I would to thank you for visiting our Café. I would also like to apologize for the inconvenient occurred in toilet. We had an emergency at that day and the plumbers came over to sorted it out. We failed to...More

Reviewed May 8, 2018

Fond memories of dining at the Hard Rock Cafe in London, plus a live band performing, drew us to this restaurant. The waiter was charming and attentive, but got one of the meal orders wrong (brought a chicken sandwich instead of pulled pork). This rather...More

Thank hellenic2016
Uriel C, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded May 11, 2018

Dear guest, thank your very much for bring this matter to our attention, We are very sorry about the mishap of your food. As we would like to learn more about the day of your visit, we would appreciate if you could contact us and...More

Reviewed May 4, 2018

As you would expect - ample choice of burger/meats with fries and side dishes. Music not overpowering and good ambience.

Thank Soniaasb
Uriel C, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded May 11, 2018

Dear guest, thanks for visiting and sharing your review!

Reviewed May 2, 2018

After a day 'Phantasialand" we went to the hard rock cafe to eat. It was around 19u, on a weekday. Plenty of room, good food, good music,... Great like always

Thank Belgium_kimberley
Uriel C, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded May 11, 2018

Great to be the final destination of a lovely day that you had! Thanks for your nice review :)

Reviewed April 28, 2018 via mobile

Oreo cheesecake is my favourite. And I was just told there is no cheesecake, also no still mineral water. Good thing there is plenty of beer. I wander what else they don't have. Long story short, disappointed.

Thank Nikolay R
Uriel C, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded May 12, 2018

Dear guest we apologize for not having our delicious Oreo cheesecake during your visit. Please be ensured that this not a recurrent situation and the next time that you visit you will have it!

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Ask a question
Questions & Answers
Leeran B
October 8, 2016|
Answer
Response from Thelma A | Reviewed this property |
I rather think it will be open on Christmas Eve but you can double check by emailing them via the web site. Booking would be essential
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$5 - $29
Meals
Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Families with children, Large groups, Bar scene, Special occasions
Open Hours
Sunday
12:00 PM - 12:00 AM
Monday
12:00 PM - 12:00 AM
Tuesday
12:00 PM - 12:00 AM
Wednesday
12:00 PM - 12:00 AM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 1:00 AM
Saturday
12:00 PM - 1:00 AM
Location and Contact Information
  • Address: Guerzenichstr. 8, 50667 Cologne, North Rhine-Westphalia, Germany
  • Location: Europe  >  Germany  >  North Rhine-Westphalia  >  Cologne>  > Altstadt-Nord
  • Neighborhood: Altstadt-Nord
  • Phone Number: +49 221 2726880
  • E-mail
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