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Hard Rock Cafe

Claimed
Reserve a Table
Bookatable

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

American, Bar, Barbecue, International, Vegetarian Friendly, Vegan Options

Location and contact

Sponsored by: Hard Rock Cafe

Top 3 Reasons to Eat Here

1. Best burgers
1. Best burgers
"Really love their burgers."
Australka
See reviews that mention burger
2. Great atmosphere
2. Great atmosphere
"There was a great atmosphere and the food was delicious."
Sonia I
See reviews that mention great atmosphere
3. Best cocktails
3. Best cocktails
"Drinks and food are great."
brernick
See reviews that mention drinks
About
Located in the heart of historic Cologne, the Hard Rock Cafe Cologne offers locals and travelers alike a unique experience you won't soon forget. Our Cafe is located in a walkable area just six minutes from the famous Cologne Cathedral and a sixteen minute drive from the Cologne Bonn Airport. From our expansive menu to the exclusive merchandise in our Rock Shop®, Hard Rock Cafe Cologne has something to offer everyone. After enjoying your meal, don't forget to stop by our world-famous Rock Shop®. This is the only place you will find exclusive Hard Rock Cafe Cologne apparel and merchandise.
PRICE RANGE
$5 - $29
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
American, Bar, Barbecue, International
FEATURES
Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (1,130)
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472 results
Traveler rating
146
186
86
32
22
Traveler type
Time of year
LanguageEnglish
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146
186
86
32
22
Show reviews that mention
All reviews burger fajitas pulled pork fries schnitzel rock music american food great atmosphere local beer hrc mikey pins germany
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1 - 10 of 472 reviews
Reviewed 4 weeks ago

I was so excited when I saw Hard Rock Cafe. But I was disappointed with our food.I've been to Hard Rock Cafe In few countries. Only this restaurants I was not really happy with the food. We waited for the food for quite long. But...More

Date of visit: November 2018
Thank sarahpP5915GT
Uriel S, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear guest, We apologize for failing to meet your expectation about the food served to you. In order to better understand what may have happened during your visit, we would appreciate if you could contact our director at cologne.gm@hardrock.com so you can provide him some...More

Restaurant's Favorite
Reviewed February 21, 2018 via mobile

Had a fantastic meal here and the cocktails are amazing! Manager Maurizio couldn’t do enough to help! Well worth the visit when you are in Cologne... will definitely be going back 👍

Date of visit: February 2018
Thank Inspire277389
Uriel S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded February 22, 2018

Dear valued guests, thanks for your great feedback. We are glad that we were able to provide you a real rock star experience and we are looking forward to welcome you again :) All the best and rock on. HRC Cologne Management Team

Reviewed January 11, 2019 via mobile

The food and drinks were really good and the service was good too. As always, it’s a bit pricey but I think it’s worth it.

Date of visit: January 2019
Thank RichardCDF84
Uriel S, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear guest, Great to hear your comments! We are glad that you enjoyed the time with us. Best,

Reviewed January 1, 2019 via mobile

Having been to a number of hard rock cafes I was disappointed with Cologne due to the staff all being miserable, unhelpful, unfriendly, with dismissive responses and inefficiency. For me the food, drinks and staff friendliness is what you come to expect as standard for...More

Date of visit: January 2019
Thank lydiam834
Uriel S, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear guest, First I would like to thank you for visiting us and take the time to share with us your review, however is very unfortunate to learn that we failed to deliver to you the service that we are used to. Please be ensured...More

Reviewed December 30, 2018 via mobile

I had a legendary Burger, French Fries and the brownie. The french fries were really great and as I lived in Belgium for a couple of years, I'm used to good quality of French fries. The brownie was delicious, just great. Probably I never had...More

Date of visit: December 2018
Thank matthiaskoeln
Uriel S, Leiter Gästebetreuung at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear guest, Thank you very much for a great review! We are glad to hear that you have enjoyed the time with us. We are looking forward to seeing you here again,

Reviewed December 29, 2018 via mobile

Great good, great cocktails, great service and in a really central location. A brilliant meal, the Hard Rock Cafe never disappoints

Date of visit: December 2018
Thank ShelleyMD
Reviewed December 23, 2018 via mobile

We all had burgers which was well prepared and tasty, as you would expect from Hard Rock. We did not reserve a table beforehand and had to wait about 10 minutes for a table. I would recommend that a table is reserved to prevent long...More

Date of visit: December 2018
Thank IanV611
Reviewed December 23, 2018

Exellent Hard Rock Cafe well located in Cologne City nearby Neumarkt. The atmosphere inside is very similar like I have seen in Hard Rock Cafes in another European cities. Very friendly and professional people working there. The service was very fast but the restaurant was...More

Date of visit: December 2018
Thank SERGUEY1969
Reviewed December 22, 2018 via mobile

More than 6 empty tables while we waited over an hour for a table!We were told there would be a wait of 45 mins and that we could sit at the bar. So we sat at the bar for over an hour and the entire...More

Date of visit: December 2018
Thank 837mandyh
Reviewed December 22, 2018

The restaurant was very busy so we had to wait about 10 minutes,so it it highly recommend to book a table. The food was tastefull and filling.

Date of visit: December 2018
Thank Richard V
View more reviews
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Questions & Answers
Ask a question
akasle
August 3, 2018|
AnswerShow all 6 answers
Response from SMBIker | Reviewed this property |
I would get a t shirt and eat somewhere else
1
Vote
Leeran B
October 8, 2016|
Answer
Response from Thelma A | Reviewed this property |
I rather think it will be open on Christmas Eve but you can double check by emailing them via the web site. Booking would be essential
0
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