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Sushi Factory

$$ - $$$
Neustadt
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Colonnaden 31, 20354 Hamburg, Germany
+49 40 21997172
Website
Today
12:00 pm - 11:00 pm
Open now
See all hours
Hours:
Sun - Thu 12:00 pm - 11:00 pm
Fri - Sat 12:00 pm - 12:00 am
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54 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Showing 12: English reviews
Alanya, Turkey
Level Contributor
84 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed January 26, 2017

The whole running sushi concept is pretty good, and you can check the different plates running on the belt, on a Ipad to see what you are getting. The sushi is average, nothing speciel, and there was not enough different plates on the belts, eventhough the two cooks where looking at the belt. We would have eaten way more than... More 

Helpful?
Thank Jesper T
Copenhagen, Denmark
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed October 21, 2016

Not very creative. Rice obviously comes from a factory and soy sauce isn't delicious. No system in place to ensure that the sushi doesn't stay too long on the conveyor belt.

Helpful?
Thank clausr489
New York City, New York
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed October 6, 2016 via mobile

Two sushi chefs are always in action just across the counter. As they finish a portion it goes on a plate, then onto a conveyor which circles the counter. You simply lift your choice from the conveyor. The color of the plate indicates the price. Undeniably fresh. Moderately priced. Spotlessly clean

Helpful?
Thank ehr1165
1 review
Reviewed May 9, 2016

Really great choice for sushi in Hamburg. The sushi is very fresh and great quality. You chose the pieces that you like the most from a conveyor belt that goes around the sushi-bar. I find this a great value option. There are cheaper options, but do you really want your restaurant to use cheap fish when it is served raw?... More 

Helpful?
Thank Mikael A
Montreal, Canada
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed February 3, 2016

This place is ok, the sushi variety is not very good but the sushi itself is. The staff are very friendly and helpful.

Helpful?
Thank Josh G
Frederikssund Municipality, Denmark
Level Contributor
506 reviews
252 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed December 4, 2015 via mobile

Let me state Right away- the poor rating is NOT due Staff - they are very friendly BUT The running sushi was so boring - the same 5 sushi dishes multiplied to fill up the running band The sticks were almost not existing However the sushi that were there were ok Not recommend Thomas

Helpful?
Thank henriksen2
SushiFactoryManager, Manager at Sushi Factory, responded to this review

There are more than 50 extra dishes that you can order from the electronic menu card in addition to the running sushi... More 

Lund, Sweden
Level Contributor
135 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
Reviewed September 8, 2015

Sushi taste good and fresh. There are many different kind of sushi to choose from and some are very good new creations. Not just simple tranditional ones. To order dishes you use a tablet computer from the restaurant. You choose your dishes from the app and place the order, and they serve to you soon after. In general, the food... More 

Helpful?
Thank Eratolin
Skanderborg, Denmark
Level Contributor
193 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
Reviewed January 2, 2015 via mobile

Well, We enjoyed the meal and liked the concept. However we have had better sushi elsewhere. The tablet concept works good and service is fast.

Helpful?
Thank MichaelWHansen
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed December 24, 2014

Nice experience, you can order your sushi with an i-pad or you take a plate. It's not a all you can eat restaurant, so don't be surprised when you get the bill ;-))

Helpful?
Thank Astrid W
Copenhagen, Denmark
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed July 6, 2014

You have to get used ordering using the iPad where the menu card app is on, but it works like a charm and you get your orders fast, no need to wait for waiter. The sushi is fresh and tasty on the running band and then you can order your ala carte on the side. We are definitely going there... More 

Helpful?
Thank Taestensen

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff
Good for
Families with children
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am
Location and Contact Information
  • Address: Colonnaden 31, 20354 Hamburg, Germany
  • Location: Europe  >  Germany  >  Hamburg>  > Neustadt
  • Neighborhood: Neustadt
  • Phone Number: +49 40 21997172

Questions & Answers

Questions? Get answers from Sushi Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?