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Ratings and reviews

#281 of 285 Pub in Berlin
#5,494 of 5,744 Restaurants in Berlin
RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pub
FEATURES
Seating, Serves Alcohol, Reservations, Table Service

Location and contact

Mitte (Borough)
0.4 miles from Alexanderplatz
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Reviews (34)
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9
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LanguageEnglish
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Reviewed May 3, 2022

I went to this bar whilst visiting Berlin on a weekend away. The bar was in a good location and seemed nice. The service however was not good the drinks below par enough for both me and my friend to complain. We were made to...feel in the wrong and embarrassed by the way we were spoken to. We were offered no alternative drink and no refund ! Goes without saying the customer is never right in this establishment .More

Date of visit: April 2022
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Reviewed May 2, 2022 via mobile

Great location, great decor, good music… and the most inept and weirdly aggressive staff I’ve ever encountered at any establishment. After being served some absolutely diabolical cocktails (the margaritas were the wrong colour and tasted like dishwater; the Mai Tais didn’t appear to have any...alcohol in them at all) we were told that re-pours were out of the question. “If two of you wanted margaritas,” the waitress said, “you should have just ordered one and tried it first.” Even after it became clear that the barman who made our drinks hadn’t tasted them before serving (he didn’t drink) the head waitress remained adamant that the poor cocktails were actually faultless. The icing on the cake was her closing gambit, which was an absolute humdinger: “The people of Latin America absolutely love these cocktails, actually.” I still have no idea what she meant by this. Was this a themed bar and we hadn’t noticed? Was she standing up for her boyfriend the clueless barman, who hailed from a country that apparently doesn’t have a clue how to mix drinks? Was she blindly taking too much pride in a sloppy iteration of her national cocktail, like an England fan desperately trying to excuse the actions of a violent hooligan? And was it really box office to accuse a few (very polite, honestly) customers of prejudice for not wanting to pay through the nose for appalling service? A way-too-polite friend of mine insisted that we settle the bill before we left, and I wish we hadn’t. If this establishment is to remain open, they should rename it “Attitude Problem” so that everyone knows what they’re getting.More

Date of visit: May 2022
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Reviewed April 24, 2022 via mobile

8 of us went for a drink ordered 4 cocktails and some beers. Two margarita and a whisky sour. The drinks were so badly made we asked them to please redo drinks. We were then bombarded with strange comments from the bar staff who said...we should have ordered 1 drink first tasted it and then decided if we want another?!?!! The next barman we asked to taste our drink (the one who made it) he said I don't drink alcohol so I wouldn't know 😂 so the next barman who did drink said hmm its not great. They then Refused to remake them and said it was tough. We refused to pay and sent drinks back to then be pressured into paying the bill. Someone who seemed more senior came over and said' there is nothing wrong with the margarita, we have south Americans drink here all the time and they love them'. So shocked we left. Disgraceful placeMore

Date of visit: April 2022
Helpful?2  
Reviewed April 24, 2022

Really unpleasant vist to volksbar. Won't be going back. Please avoid if you like to have alcohol in your expensive drinks or like to be treated with any respect as a customer.

Date of visit: April 2022
Helpful?2  
Reviewed February 28, 2022 via mobile

This is a nice cosy bar with excellent cocktails, well worth a visit if you’re in the area. The toilets were a bit questionable though, but apart from that, very good.

Date of visit: February 2022
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Reviewed January 30, 2020 via mobile

This a place for having drinks, chats and good time overall. Service is Berlin style plain, friendly and the way I like it.

Date of visit: January 2020
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Reviewed May 27, 2019

OK we were out of season and it was pretty empty but we found the service OK. Decent martinis in collapsed sofa decor. Dark lighting, a place for a chat/romance rather that get pie eyed and all the better for it.

Date of visit: February 2019
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Reviewed May 11, 2019 via mobile

Me and other people from my faculty came to Berlin from Norway. After a show at Volksbühne, we all went for a drink or three. It was a great place, great atmosphere, nice and cool layout and sitting places. Bartenders and waiters are super friendly...and serviceminded. Recommend this place! Note that smoking is allowed inside though. This was the only minus point we had. But are you up for a cool place to hang, and want ti take it from a first-timer in Germany and Berlin. Go here.More

Date of visit: May 2019
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Reviewed April 30, 2019

We were staying nearby and visited on Good Friday evening, unfortunately the place was fairly empty for most of our visit, so lacked atmosphere. The decor is quirky. Staff were polite, but were not over zealous considering how quite they were. Good selection of cocktails...at average prices. We ordered a pizza to share which was tasty. Would like to go back when there is a bit more atmosphere.More

Date of visit: April 2019
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Reviewed March 3, 2019

It's a cool bar with a large selection. Friendly staff. Smoking area upstairs. Great place to start a Friday night.

Date of visit: March 2019
Helpful?2  
Reviewed February 16, 2019 via mobile

Was alright, prices ok, the place spacious and popular. Waitress was attentive. Drinks were good! Also serves food. Toilets on the second floor after a long set of stairs.

Date of visit: February 2019
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Reviewed February 12, 2019 via mobile

The place is nice, and good located. The service on the other hand is unbelievably bad. They were unfrendly, and were not even able to give us the reciet at the end. I would not recommend Volksbar Berlin.

Date of visit: February 2019
Helpful?1  
Reviewed January 6, 2019

We were drawn here because they show the Sunday night crime time 'Tatort'. We ordered a drink and it came quickly. Comfy sofas and armchairs. But the staff should realise that if they see empty glasses later they could at least ask if the person...wants a refill. If I owned this place I'd be stricter with the staff,all of whom,incidetally,are charming.More

Date of visit: January 2019
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Reviewed January 5, 2019 via mobile

Waiting more than 1 hour, trying to capt the wistress attention And finally no drinks to drink Really disappointed by the bad organisation of this bar. Pass your way, friend.

Date of visit: January 2019
Helpful?1  
Reviewed January 3, 2019 via mobile

No one here seems to care about their jobs or the customers. We were asked to sit and told a waiter would be over to take our orders. Half an hr later - no menus or waiter in sight we moved to the bar where...we were still ignored for a good 10 minutes by the most miserable staff. Another table approached us and said they had been waiting over an hour for someone to come to their table. Cocktails weren't worth the wait. The only decent thing is the gin selection and some comfy chairs. You're wasting your time here if you expect any kind of genuine hospitality or a decent cocktail.More

Date of visit: January 2019
Helpful?2  
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Frequently Asked Questions about Volksbar

Volksbar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 2.5
  • Value: 2.5