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The Café am Neuen See has a "Bier Garten", but offer no service outside!
Which means, that even if you want to drink a beer outside, you have to go inside order, sit down and wait to be served!
Very disappointing in times of Corona...
This is a really lovely cafe in the park. Can’t fault the location at all and the service and food / drinks we had on our multiple visits were always good.
Would be a key Berlin recommendation for me if any friends were visiting.
First...time I came I sat outside in the summer - this time was Oct 2020 and it was a dam day so we had a late lunch inside. Loved the indoor area and I think the food was better this time than last. Burger was especially good.
Great staff and quick service so no complaintsMore
This might be my favourite place in Berlin. Large site that gets very busy but with a lot of long communal tables. Lovely cold German beer (as well as wine, coffee,soft drinks etc.) and selections of snacks/food are available. The freshly made pizza was delicious...and probably large enough to share. Very popular with locals and tourists alike. Lovely having a drink in the evening overlooking the lake and Tiergarten beyond.More
Huge place by a lake, great atmosphere in evening! Appreciated the citronella candles on each table! Didn’t use the restaurant but could get a pizza from the carry out section to eat at the table, very tasty and reasonably priced.
Unfriendly service. We weren’t allowed to sit in the shadow under the trees even though other guests were served there. Answer of the waiter: the guests will complain either way of there’s no places in the sun or there’s no places in the shadow.
Having been seated by a waiter, another came and told us that we have to change the place. Having taken the new place, the first one came and replaced us again...we had to change the place three times!
As they call themselves a "cafe", we...ordered iced coffee but were told that iced coffee is only available as coffee with crushed ice! The poor service went on as the waiter told us that the only ice cream available would be a ball of vanilla ice cream with strawberries. No other choices available! We got a small ball of vanilla ice cream with very few strawberries. Also the guests next to our table experienced such a poor service; the waiter himself - with a Berlin dialect- openly showed his disinterest in providing good service. Never again!More
Great place amongst locals and tourist to enjoy a drink outside during summer with good food quality year round. Regretfully due to the manager's lack of experience with customer relations it has become a place to avoid after giving multiple opportunities. The manager tends to...run the floor with limited staff, is personally rude to guests and does not address problems. Knowing that his turn over is high he regretfully will keep on filling tables, so I suggest have a drink at the biergarten, or go in to amuse yourself with his attitude (as it can become entertaining) but do not count for good quality service.More