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The staff is arrogant, rude and unfriendly. I wanted to go in for coffee, but the restaurant was closed that day for some event. Instead of polite reply the bartender insulted me and tried to push me away physically, with the closing door of the...restaurant (just FYI, I'm a thin and not very tall woman who won't look for any conflicts just to get in). This is the first time I encounter such a low level of service.
Just enjoy the view on a 3rd floor with panorama windows, it's almost the same, but you'll keep a good mood and a nice impression of Berlin.More
Date of visit: June 2018
AnnaLKa, Manager at Humboldt Terrassen, responded to this reviewResponded June 8, 2018
Good Afternoon Natalia K,
We thank you for your feedback, and we are sorry you got bad mood after not getting in Event-Location Humboldt Terrassen for a coffee when it was exclusively reserved for a private party.
Though no-one from our Team did or said...More
After a long morning checking out the museums in Berlin my wife and I were in need of some refreshment. We decided to try the Humboldt Terrassen café/restaurant with its views over museum island. On arriving nobody seemed interested in assisting us to a table...and when we did catch the eye of the waitress she was rather surly. The prices were verging on high end restaurant prices but without the quality of surroundings or service. Needless to say we didn't stay and neither would I recommend anyone else to visit.More
If you are looking place to make a pause, have a drink with a nice view, then this is the place. But don't eat there!!!!
The worst hamburger I have ever tried! Disgusting meat! When the waitress asked if it wasn't good, I told her,...but they charged it even though I have barely eaten it.
Great place for a lunch, small party or just admiring the views. The latter one is a real point of differentiation versus other restaurants. It is worth walking up all the stair ( there is also a lift probably ) to admire breathtaking views at...Berling Cathedral, TV tower and the main street leading to Branderburg gate.
The place offers decent food, nice selection of drinks and energetic small party supported by a DJ.More
It may not be the best restaurant, but the location is spectacular and we experienced that you get a seat at a nice table even in tourist season. If you want to take a short break from sightseeing- that may be the right place to...go offering a stunning view down to the Brandenburg Gate and up to Alexanderplatz.More
I visited with a few friends and we had a light lunch followed by coffee and cake. Very nice surroundings and spectacular views of the city. Good value for money. Service was a little slow but that gave us time in between courses. A very...nice café/restaurant in a superb location. Note that dogs are not allowed in this establishment. Well worth a visit.More