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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

Special Diets
Vegetarian Friendly
FEATURES
Takeout, Wheelchair Accessible, Cash Only
Reviews (254)
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117 results
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94
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Traveler rating
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Reviewed August 20, 2020 via mobile

Delicious ice cream. We will be gojng back here for sure. Disadvantage is that they do not accept payment by card so be sure to bring cash money with you.More

Date of visit: August 2020
Helpful?1  
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded August 21, 2020

Thank you for your positive review! Indeed like most smaller places in Munich, we do not accept cards yet. We planned on doing so this year, but unfortunately COVID interrupted many of our plans. if all goes well, we plan to accept card payments in...More

Reviewed October 9, 2019

Excellent quality and natural ingredients - always provides a burst of flavor in your mouth. The Grand Cru Chocolate is my favorite, but I always buy one or two other scoopes with it, to try them all. Never been disappointed yet, I would eat any...and everyone of them again!More

Date of visit: October 2019
Helpful?
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded August 21, 2020

Thank you so much for your positive review! we really appreciate the support. Indeed, we are big fans of lots of flavor! We have a second chocolate flavor we are running more often now - it is a chocolate sorbet without dairy. Although the Grand...More

Reviewed July 30, 2019 via mobile

The ice cream flavors are nice and taste well but they don't accept cards and the women selling the ice cream was very short and unfriendly, not what you expect from a place with such a high rating.More

Date of visit: July 2019
Helpful?
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded July 30, 2019

Hello. Not sure when you arrived in Munich but perhaps over the course of your vacation here you will realize that many place, dare I say most, do not accept card. Specifically, there is no other ice cream place in Munich which accepts card. The...More

Reviewed June 12, 2019 via mobile

Great ice cream that’s relatively inexpensive. Good flavour options, some of which are not your normal flavour combinations. Highly recommend a visit, shame it was shut on my last day in Munich due to technical issues!More

Date of visit: June 2019
Helpful?
davinau2014, Manager at True & 12 Handmade Ice Cream, responded to this reviewResponded June 12, 2019

Thank you so much for your kind words and nice review. How dissapointing to read that you couldn't make it on your last day! we were also really dissapointed at what happened. Unfortunately we have a lot of issues with our ice cream vitrine and...More

Reviewed June 4, 2019 via mobile

I am not at all surprised that True & 12 is the no.1 ice cream place in Munich. We stumbled upon this place and were actually happy that we did. I had Caramel and the Banana flavour and can say that this is one of...the best ice cream that I have eaten. Awesome stuff!More

Date of visit: June 2019
Helpful?
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded June 5, 2019

Hi advaitrs1406 thanks so much for your positive review, we are so happy to read that we exceeded your expecations! the banana flavor is one of the top sellers ;) we hope to welcome you again soon!

Reviewed June 2, 2019

Stopped on walk back to hotel. Interesting flavors and overall decent ice cream. Waffle cone was mediocre.More

Date of visit: May 2019
Helpful?1  
davinau2014, Manager at True & 12 Handmade Ice Cream, responded to this reviewResponded June 2, 2019

Hello. I am a little confused by your vague yet bad review of our business. Which flavors did you have? if something was wrong with the quality of the product or the service, then we would appreciate a bit more detail so we can strive...More

Reviewed May 7, 2019

Delicious ice cream right across from the Gasteig in Munich. We were in town for 2 1/2 wet and cool days and managed to stop by twice. My daughter even declared that our experience- "Ice Cream in the Rain" would be a great name for...a band. I enjoyed the caramel and the bergamot. Coming from a small town with its own dairies and ice cream traditions, I can appreciate the amazingness of this place.More

Date of visit: April 2019
Helpful?1  
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded May 29, 2019

thank you so much, JD for your lovely review, for supporting our business and also for recognizing the importance of supporting the local dairy community! we hope to welcome you again soon.

Reviewed March 21, 2019

I stopped over monday noon for some homemade cinnamon cones and a scoop of vanilla ice cream. the BEST I have ever had, I can tell you that. also very nice American girl working there I had the chance to chat with. Highly recommend! will...come back I am in munich next timeMore

Date of visit: March 2019
Helpful?1  
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded June 2, 2019

thanks so much for sharing your positive experience and supporting our small business! we hope to welcome you again soon

Reviewed February 12, 2019

Exotic kinds of ice cream that are definitely different to what you will be used to. The different flavours on offer are sure to offer something for everyone. Service is nice, the girls are happy to explain anything about their ice cream. Worth a try...if you are in the area!More

Date of visit: September 2018
Helpful?
davinau2014, Owner at True & 12 Handmade Ice Cream, responded to this reviewResponded June 2, 2019

Hello Xenefungus, thanks for taking the time to review our business. Indeed our ice cream is different from what one is used to, because we design all of our own recipes and do not use standard pre-made industrial bases of generic flavors. We see that...More

Reviewed February 6, 2019

We were in Hamburg for 3 days and I discovered this place on my first day. We talked to locals and tried other places as well, but nothing compared to the special flavors they have here. Went there 3 times in 3 days, and I...wish I had gone there more times.More

Date of visit: May 2018
Helpful?
davinau2014, Manager at True & 12 Handmade Ice Cream, responded to this reviewResponded February 7, 2019

Hello Sanschutz! thank you so much for taking the time to review our ice cream parlor. We are pleased to hear you had a positive experience in May 2018. We assume you meant Munich and not Hamburg :) but we hope to welcome you in...More

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