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Hard Rock Cafe

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Ratings and reviews

#259 of 2,661 Restaurants in Lyon
Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$16 - $33
CUISINES
French, American, Bar
Special Diets
Vegetarian Friendly
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meals, features, about

Location and contact

Cordeliers - Jacobins
0.5 miles from La Place Bellecour
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (1,142)
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92 results
Traveler rating
41
17
17
5
12
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LanguageEnglish
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Traveler rating
41
17
17
5
12
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Reviewed March 19, 2022 via mobile

Great atmosphere, good food. Local burger, special to Lyon is worth to try… Thanks to our lovely waiter Dominique.🙏🏼..,

Date of visit: March 2022
Helpful?
Service Marketing, Marketing at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago
Google Translation

Bonjour, Un grand merci à vous pour cette recommandation ! À très vite, You Rock 🤘

Reviewed January 28, 2022 via mobile

Great vibes, great food and great service. We were served by imene, who was fantastic. Made us feel right at home! Will definitely visit again because of Imene!

Date of visit: January 2022
Helpful?
Service Marketing, Marketing at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago
Google Translation

Bonjour, Un grand merci à vous pour cette recommandation ! À très vite, You Rock 🤘

Reviewed October 16, 2021 via mobile

The place belongs to the famous chain. Nice staff, nice decor, music and food. If you are in the mood of rock and burger you can spend your evening here. A bit expensive but good.

Date of visit: October 2021
Helpful?
Reviewed September 21, 2020

We had a Steak Salat with a wonderful piece of meat and a huge "combo plat" with a lot of different small finger food. Delicious. Normally we prefered to seat inside at HRC but it was so hot, therefore we used outside table - unfortunately....We had to ask several times to order; once we got the waiter she unfriendly answered to use barcode sticked at table to order and disappeared again. The quality of the sticker was such bad that we could not order digital. I had to go inside grap me a very cheap paper copy myself to order. Same process again when we tried to pay, no person came out so we had to go in an serach for the waiter, which was not easy due to Corona restrictions. Bad service destroyed the good feeling about food quality. Maybe it`s better for dinner and inside, but this time it was not the normal friendly HRC style, we are used.More

Date of visit: September 2020
Helpful?3  
Service Marketing, Marketing at Hard Rock Cafe, responded to this reviewResponded September 28, 2021
Google Translation

Bonjour, Nous vous remercions pour votre retour ! A très vite, you rock 🤘 L'équipe du Hard Rock Cafe Lyon

Reviewed August 18, 2020

We arrived in Lyon on a long weekend with every cafe/restaurant closed! Sadly we resigned ourselves to eating here. We chose the nachos. They are the BEST nachos we have ever eaten. We still talk about this as a highlight to this area in France....Being from Australia, our cuisine is varied and among the best in the world, with the freshest ingredients. The waitress was super helpful with tips about places to visit in the area. Great experience.More

Date of visit: September 2019
Helpful?
mcochard, Marketing at Hard Rock Cafe, responded to this reviewResponded August 24, 2020

Hi. Thank you so much for this great feedback, we are so glad to see how much you appreciated this moment by our side. The Hard Rock Cafe Lyon team is always delighted to help clients and traveller to discover our city. Hope you will...More

Reviewed July 21, 2020 via mobile

You know what you are going to get at HRC. It is like McD: in advance you can get excited from the idea of going to eat there. But when you have eaten, it always feels disappointing. Same with (any) HRC. It is a nice...venue, well located, music not too loud. But after paying €125 for 4 persons, we felt we could have had better options.More

Date of visit: July 2020
Helpful?1  
Service Marketing, Marketing at Hard Rock Cafe, responded to this reviewResponded September 28, 2021
Google Translation

Bonjour, Nous sommes navrés que votre expérience n'ai pas été à la hauteur de vos attentes. A très vite, you...More

Reviewed June 15, 2020

Far too expensive compared to other cafes globally. Very slow, unmotivated staff, warm and disgusting beer (although it was sold as great German "Beck's" ). Get your T-Shirt and escape as soon as possible!More

Date of visit: July 2019
Helpful?1  
mcochard, Marketing at Hard Rock Cafe, responded to this reviewResponded June 16, 2020

Hello, thank you for your review. We are sorry your experience didn't live up to your expectations. We don't really understand your comment though : we do not sell any German Beer (it's been at least 1 year and a half since the Beck's has...More

Reviewed June 3, 2020

I found out not long ago that a HRC opened here in Lyon. Well, the current management really makes the place incredible! The waiters and waitresses are all nice, smiling and at the client's disposal. The food is amazing (I really loved the veggie burger)...and the prices are really okay for such a huge, well-decorated and nice for chilling place. Bonus: they had my favourite beer, a Triple K is the perfect drink to chill out on a sunny afternoon. I wholeheartedly recommend!More

Date of visit: June 2020
Helpful?
mcochard, Marketing at Hard Rock Cafe, responded to this reviewResponded June 11, 2020

Hello Amine ! Thank you so much for your review. The whole team is so glad to read your comment. We're happy that you enjoyed your time among us (the Triple is very good indeed !). Let's hope to see you again for another chilling...More

Reviewed April 12, 2020

The interior of Hard Rock Lyon is great and has good ambiance. However the food is not that great. I myself order ribs and I can say that it is not that great. Overall it is a nice place to hangout, but not really a...place to enjoy the food.More

Date of visit: November 2019
Helpful?
mcochard, Marketing at Hard Rock Cafe, responded to this reviewResponded April 29, 2020

Hello Lino, Thanks for you comments on Hard Rock Cafe Lyon! We are truly sorry that your experience wasn't as good as you expected... Could you tell us more about what went wrong with the ribs ? Please send an e-mail to marketing@groupecbh.fr Please note...More

Reviewed January 30, 2020 via mobile

The impressive exterior suggested a special ‘Hard Rock’ experience and a naughty diversion from French cuisine. Sadly in a city of high culinary standards the Hard Rock franchise would be appalled at the bizarrely slow service, the un-hygienic and disinterested staff that we experienced tonight....Strongly suggest you give this a wide birth as it is not a traditional Hard Rick experience.More

Date of visit: January 2020
Helpful?1  
mcochard, Gérant at Hard Rock Cafe, responded to this reviewResponded February 3, 2020

Hello, Thank you for taking the time to share your experience with us. We’re sorry that it didn’t live up to your expectations. The message to our staff is shared : your experience doesn't match the Hard Rock values that "Love all, Serve all" and...More

Reviewed December 7, 2019 via mobile

We found this place among the few opened on Sunday night. Food was good and healthy (we ordered salad and juice)More

Date of visit: December 2019
Helpful?1  
mcochard, Propriétaire at Hard Rock Cafe, responded to this reviewResponded January 13, 2020

Hello ! Thanks for your review !! What can we say except we are glad you enjoyed your time among us ! What can we do to have the 5th star missing to your review ? Come back and let us know ! You rock...More

Reviewed November 1, 2019 via mobile

I always enjoy Hard Rock wherever I go. They have a quality standard that never disappoints you. I recommend their mac & cheese and cheesecake.More

Date of visit: November 2019
Helpful?2  
mcochard, Gérant at Hard Rock Cafe, responded to this reviewResponded January 13, 2020

Hello ! The whole Hard Rock Cafe Lyon team thanks you for this review ! Our team will be pleased to hear that your liked the cheesecake as well as your entire experience. Did you know : a new cheesecake is coming up ! It...More

Reviewed October 9, 2019 via mobile

Very good place to eat salad and meat. We tried the quinoa salad amazing. The Cease salad also good. Chicken barbecue half chicken and pork ribs

Date of visit: October 2019
Helpful?1  
mcochard, Propriétaire at Hard Rock Cafe, responded to this reviewResponded January 13, 2020

Hi ! Thanks for this 5 stars review ! We are glad you liked it ! We hope to see you soon among us ! maybe for the presentation of our new menu in February ? You Rock !

Reviewed October 6, 2019

We Tried  Cheeseburger THE IMPOSSIBLE™ BURGER100% plant-based vegan patty, topped with cheddar cheese and a crispy onion ring, served with leaf lettuce and vine-ripened tomato.  CLASSIC NACHO Served with ranch-style beans and a four-cheese sauce blend, topped with fresh pico de gallo, spicy...jalapeños, pickled red onions, melted cheddar and Monterey Jack cheese, and green onions, served with sour cream on the side. , Guacamole, Grilled Chicken, or Grilled Steak, for an additional charge.  Tuppelo chicken tenders breaded cornflakes and Mustard suce It was ok but nothing greatMore

Date of visit: August 2019
Helpful?1  
mcochard, Propriétaire at Hard Rock Cafe, responded to this reviewResponded January 13, 2020

Hello Dimitris, Thanks for your review, We are sorry that your expérience wasn't as good as you expected. We'd like to know more about your experience and what you didn't like about our dishes. Could you send an email to Lyon_social@hrclyon.com with details ? Thanks...More

Reviewed August 31, 2019

Lyon’s branch of this famous US brand is located right in the centre of this city. Close to bus and metro stops. The staff are warm and welcoming and you’re not rushed at any time. You can sit outside or in. The Lava Rock hamburger...was great as was the rest of the meal. A lovely place to go with the family, friends or alone and get the chance to listen to some great music too!More

Date of visit: August 2019
Helpful?2  
mcochard, Owner at Hard Rock Cafe, responded to this reviewResponded September 2, 2019

Greetings, Thank you so much for your kind words, we're very happy to read that you've enjoyed your visit at our hard rock ! we hope that we can see you again soon :) Keep on rocking!

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Frequently Asked Questions about Hard Rock Cafe

Yes, Hard Rock Cafe is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hard Rock Cafe is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5