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Hard Rock Cafe

1 Rue President Carnot, 69002, Lyon, France
+33 4 78 84 22 42
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Overview
  • Excellent37%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible6%
Travelers talk about
“wings” (3 reviews)
“cheeseburger” (2 reviews)
“chicken” (2 reviews)
Open Now
11:45 AM - 2:00 AM Hours
CUISINES
French, American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
1 Rue President Carnot, 69002, Lyon, France
All Details
Write a ReviewReviews (707)
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1 - 10 of 65 reviews

Reviewed 1 week ago via mobile

When you are traveling to a different country, you want to make your experience as closed to the gastronomy from the place you are. As I have been in France around 10 days, I was missing some meat and at Hard Rock Cafe I had...More

Date of visit: January 2019
Thank 728luizad
mcochard, Owner at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you very much, you rock !

Reviewed October 29, 2018 via mobile

I dined here on October 29, 2018, and everything went well. There are plenty of options to choose from. I decided on a bacon burger with fries and the food tasted great. The waitresses and greeter spoke excellent English and were all friendly. The design...More

Date of visit: October 2018
Thank CharlieV2011
Mathieu C, Manager at Hard Rock Cafe, responded to this reviewResponded October 30, 2018

Hi Charlie, thank you very much for your comment ! We hope to see you again soon !

Reviewed October 16, 2018 via mobile

Jack a Brit who served us was extremely friendly and helpful! Customer service as good as this is not too common in these parts. Hope to be back soon. Thanks again Jack.

Date of visit: October 2018
Thank Tang0Sierra
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded October 17, 2018

Thank you very much for this comment ! Jack will be happy to read you. We also hope to see you again soon !

Reviewed October 12, 2018 via mobile

I went to more than 20 HRC over the world and, even being a vegan, I always felt the "love all serve all" mood until I went to HRC Lyon. I was treated disrespectfully and ironically by the person who was serving me just because...More

Date of visit: October 2018
Thank Denis B
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded October 16, 2018

Hello Denis, Thank you for your review, which is important for us to grow and learn from our mistakes. We regret that your experience at our cafe was not to your liking. However, after speaking to our staff, we fully understand why there was an...More

Reviewed October 2, 2018

Visit nr 8 to a HRC wasn't my best. Was it horable? No. I'm used to speaking English in every HRC I visit, even in Belgium... Never did I experience the staff acting anoyed because I asked to speak English... The woman who welcomed us...More

Date of visit: September 2018
Thank MYRiameke
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded October 4, 2018

Hello and thank you for your comment ! We apologize deeply for that welcome you received; because whatever the tone used by our hostess for this comment, it is unacceptable to treat our customers in a way that does not allow them to express themselves...More

Reviewed October 1, 2018 via mobile

We went to Hard Rock after having horrible experience with french restaurants here in Lyon and Paris. It was as expected since we were starving and the food was great. We were served by Asie (something like that) and the blonde one and they both...More

Date of visit: October 2018
Thank DawoodAlJarrah
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded October 2, 2018

Hello Dawood and thank you for your comment. We are pleased to hear that you enjoyed your meal and your visit ! Thank you for your recommendations, we will do our best to improve that. See you soon !

Reviewed September 18, 2018 via mobile

I am very disappointed with the service at Hard Rock Lyon. I wouldn't recommend eating here. I am a very big fan and a frequent visitor of the restaurant. First of, i wasn't seen at the entrance to be seated for a long time, no...More

Date of visit: September 2018
Thank fifiball2017
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded September 20, 2018

Greetings, Thank you for your opinion, which is very important for us to be able to maintain contact with our customers and learn from them. After receiving your review in which you mention serious faults from our staff, we proceeded to review the security footage...More

Reviewed September 16, 2018 via mobile

This cafe is huge and well decorated with a very nice collection. However, the cocktails could be much better and the waitress didn neither seem very efficient nor very knowledgeable about the menu. It is a nice place but there are far better hard rock...More

Date of visit: September 2018
Thank bruesen
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded September 17, 2018

Hello Bruesen and thank you for your comment. We are glad that you liked our decoration and our large collection of memorabilia. However, we often have good return of our cocktails, we are disappointed you did not love them. We hope to see you soon...More

Reviewed September 4, 2018 via mobile

This was my 51st HRC , I first visited on a Saturday lunch time to get a couple of collectibles from the rock shop and a quick drink at the bar , the rock shop had a good selection of merchandise to choose from and...More

Date of visit: September 2018
Thank O7017JUkevinm
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded September 5, 2018

Hello Kevin, thank you very much for your nice feedback ! Our team will be very happy to read your message. We hope to see you again very soon !

Reviewed August 30, 2018 via mobile

Hard rock cafe is always a nice experience. The hot fudge brownie was huge and tasty. The service is great as always and the shop has more products then most.

Date of visit: August 2018
Thank Victor J
Mathieu C, Owner at Hard Rock Cafe, responded to this reviewResponded September 3, 2018

Hello Victor, thank you very much for your comment. We are happy you enjoyed your visit. Indeed, our fudge brownies are made with delicious chocolates from Maison Pralus. We hope to see you again soon at Hard Rock Cafe Lyon !

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
$17 - $36
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Private Dining, Seating, Waitstaff, Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Large groups, Families with children, Kids, Special occasions, Bar scene
Open Hours
Sunday
11:45 AM - 12:00 AM
Monday
11:45 AM - 12:00 AM
Tuesday
11:45 AM - 12:00 AM
Wednesday
11:45 AM - 12:00 AM
Thursday
11:45 AM - 12:00 AM
Friday
11:45 AM - 2:00 AM
Saturday
11:45 AM - 2:00 AM
Location and Contact Information
  • Address: 1 Rue President Carnot, 69002, Lyon, France
  • Location: Europe  >  France  >  Auvergne-Rhone-Alpes  >  Rhone  >  Lyon
  • Phone Number: +33 4 78 84 22 42
  • E-mail
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